NetSuite CRM+ Competitors and Alternatives

Competitor
# Comparisons
Rating
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: January 2021.
454,950 professionals have used our research since 2012.

Read reviews of NetSuite CRM+ competitors and alternatives

reviewer1296264
Principal Solutions Architect- Enterprise Applications at a tech services company with 10,001+ employees
Real User
Leaderboard
Sep 23, 2020
Simple to set up but very complex and expensive

What is our primary use case?

We primarily use the solution for managing our organization's leads and our customer accounts.

Pros and Cons

  • "The product is very fast and responsive. There's no lag time when you are on the platform."
  • "The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."

What other advice do I have?

We're a Salesforce customer. We don't have a business relationship with the company. We're using the enterprise version of the solution. It's a good product. It's perfect for people who really want to grow their company. If they have resources to really spend on organizing their leads and clients then Salesforce is a pretty good option. That said, it is not for everybody. On a scale from one to ten, I'd rate this solution at a six. If it was more competitively priced and was a little less complex, I'd rate it higher. It's just too big for us.
Find out what your peers are saying about Oracle CRM vs. Oracle Service Cloud and other solutions. Updated: January 2021.
454,950 professionals have used our research since 2012.