NetSuite ERP Other Advice

GH
Director at ProfitFromERP

Our number one piece of advice is to understand the business case and to understand what you're looking at. If you're looking at putting in an updated ERP system — that's good, that's new software. Everybody likes new technology. That's great. If you're looking at saving $7 million over three years, that's a completely different project. Now, if we know that this is what's possible, and we can see that we're going to get there, what makes up that $7 million? It's $30,000 in savings in this department, $70,000 in that department, all of that. If we, understand that on a deep level, we've got people, we can get them to buy-in. We don't want you to just look at this project because it's an extra work thing. We're going after a $7 million goal, we need you, we need your talent on this project.

It changes everything. That's the most important thing. You need to understand how the technology is going to save you or make you more money. That is when you can put the right amount of resources into the right parts of the product. If you're going after inventory savings, how are we going to use NetSuite to do this? What other products are out there that tie into NetSuite that are going to help us? We spent another $50,000 on scan guns to make it that much quicker, that whole business case answers all of those questions. That's always our first step — to understand that. That will tell you that, yes, NetSuite is the right product for me. Or, maybe we need to go after something else that does warehousing a little bit better than NetSuite.

Understand, everybody has capabilities, but certain businesses, their idea of warehousing is similar to Super Store Industries — they used to work there. These guys had 200 trucks coming in and out of a California warehouse every day. That's different than four shipments that add my five-day loading dock. Warehousing to them means a whole different thing. We need to understand that on a level of what exactly are we talking about here? How much are we spending the way we're doing it now? And what's it going to save us when we get it done?

Overall, on a scale from one to ten, I would give NetSuite a rating of eight — there is a reason why they're doing so well.

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Venkat Sudni - PeerSpot reviewer
Solution Architect at a manufacturing company with 51-200 employees

I rate NetSuite ERP nine out of 10. It's a decent solution for small and medium-sized companies. Startups can use this tool.

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GirirajInja - PeerSpot reviewer
Head of IT operations at Karma tecnology

I'm a customer of NetSuite ERP.

As NetSuite ERP is cloud-based and a SaaS, I'm not sure about the version, but it's the latest one.

NetSuite ERP is now an Oracle product because Oracle has acquired NetSuite, and the solution is aimed at small and medium-scale enterprises.

My company implements NetSuite ERP for multiple entities, so on average, fifty people use the solution, particularly accountants, senior accountants, chief financial officers, etc.

NetSuite ERP requires maintenance, so there's an administrator who handles that area. The administrator takes care of regular support activities, including user management. Still, from a system management perspective, particularly with upgrades or updates, NetSuite ERP is a cloud product that Oracle takes care of, and you get notifications about any scheduled maintenance.

My advice to others planning to use NetSuite ERP is that it would still depend on the organization you're working for, whether it's a small-scale, medium-scale, or large-scale organization. I'd recommend the solution for small and medium-scale organizations. You also need to consider your budget. NetSuite ERP is also more user-friendly, requiring less training for the end user, rather than you having a headache training end users in the day-to-day operational activities.

I'd rate NetSuite ERP as seven out of ten.

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Buyer's Guide
NetSuite ERP
April 2024
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
AB
Head of Information Technology at a non-profit with 10,001+ employees

Overall, I would rate it six out of ten.

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Juan Carlos Escobar Gama - PeerSpot reviewer
Director TIC's - CMC chairman at CSS

It is a very friendly tool. It generates a dashboard in your system profile. You can maintain track records, and the reporting function is very good, making it a very favorable solution. Overall, I rate the solution an eight out of ten.

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SudhakarJha - PeerSpot reviewer
Senior Manager & Architect - Enterprise Solutions & CoE (Innovation & Digital Transformation) at Nsight inc

We are a partner for NetSuite. We have our own NetSuite license also.

It's a SaaS solution. It's auto-upgrading. There's no specific version number that I can recollect.

If a business or company is not fully grown, then it definitely can start with NetSuite. It's really very user-friendly. It provides all the basic functionality. If some company who already have a very large presence, in terms of employees or in terms of their products, and they are fully matured, they have a lot of different complex processes in their business, then NetSuite might not be the right choice for that stage of the business.

I would rate the solution eight out of ten as definitely there is a scope for improvement.  However, from what we observed so far, it's helping us with all the requirements as per our company size. 

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Mohammed Shakir Ibrahim - PeerSpot reviewer
Regional Sales Head at Inspirria Cloudtech

I give the solution an eight out of ten.

The customer may or may not need maintenance, depending on their requirements. Oracle provides two major updates each year, and these updates are automatically applied to the customer's system, even if they do not choose to do so. Therefore, if the customer does not require maintenance or support from Oracle, they do not need to pay for any maintenance.

I advise potential users to first understand how the licensing works. For those that are from sales or technical, focus on the finance module as it is comprehensive and offers features that other ERPs do not have. The solution is not just accounting software, it also provides procurement and other modules. For organizations that require all of these modules, then NetSuite is the right choice.

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Nitin Mothilall - PeerSpot reviewer
Senior Business Analyst at a computer software company with 501-1,000 employees

Overall, I would rate it an eight out of ten.

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JH
Sr Manager Revenue and Taxation at a consultancy with 51-200 employees

I would advise others trying to implement this solution to be very careful about the value-added reseller (VAR) that they choose. There are some really bad VARs out there. They will promise you the world and then when things go bad, they'll point the finger at you. It's better to go with NetSuite's recommendation first. Obviously, they're not going to choose somebody to implement their product unless they've carefully vetted them and have had good reviews.

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Sajith Morais - PeerSpot reviewer
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta

Before considering NetSuite ERP, I would advise you to evaluate your requirements and check the feasibility with Microsoft Dynamics Business One as well. If you find that NetSuite meets your needs and is the ideal product for you, then you can go with NetSuite.

Overall, I would rate the solution a seven out of ten.

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YJ
Finance and Marketing Manager at a tech consulting company with 1-10 employees

Overall, I would rate the solution a six out of ten because many features are not there yet.

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EH
Software Developer

I rate NetSuite ERP eight out of 10. NetSuite is suitable for small and mid-sized companies. Still, it is essential to define your exact requirements before implementing the solution so that you can prepay for the ERP to fit your needs. 

For example, a small company that incorrectly estimates what it needs might go into the hole trying to implement it. In the early stages, you need to compare the numbers for NetSuite and SAP Business One with accurate data about the requirements. 

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DB
Managing Consultant at Business and Technology Consulting, LLC

We're not a reseller, we're a selection company. We represent the client.

The inherent weakness where you might be disappointed is not functional, because functionality can be built out. It's like buying new furniture in a house. The house is a big cost, the furniture you just need more of. More functionality can be built out readily if the architecture is good. NetSuite's architecture is so phenomenal that you can almost not even imagine. I have one subsystem that my client has, but it's an old premise-based proprietary application that no one else has. It's unique to their business, but it's about ready to fall over. I looked at it and we're going to build it into NetSuite, because NetSuite is capable of absorbing more functionality. So, it's really about architecture. And architecture and NetSuite, I couldn't even imagine what it's going to ask for there. It's really very good.

Ironically, NetSuite's kind of killing our business, because if you're doing mid market, it's going to be NetSuite or Microsoft dynamics. Everything else is not really worth the attention. Where we do selection work we don't get shared revenue. We don't get kickbacks or anything from anything we do. Our work is to help companies pick the right solution, pick the right partner, and get the implementation done. Our work has shifted much more to helping oversee the projects. We do a business assessment work, we do system selection work, we do solution, basically formulating the solution for the client. Then we negotiate for the right licensing, the right contracts, service agreements and we oversee it.

We're like a general contractor for a commercial building. What's happening is that the clients no longer have people like us inside. Basically, systems have become commoditized over the last 20 years to the point where if they've got insight IT people they're really server people. Servers, networks, virus, security, phone systems. These people don't know anything about applications. 

In NetSuite's environment, there's no versioning. It's actually a release strategy. It is in the cloud, so it's multi-tenant and the releases come in and go. Obviously, they have some release numbers on each of them, however, the client really doesn't have to worry about that.

I'd rate the solution ten out of ten.

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GM
Principal Consultant at a consultancy with self employed

I would rate the product an eight out of ten. The tool is comprehensive. It is better to use the integrated platform of NetSuite and avail of its benefits. 

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it_user616038 - PeerSpot reviewer
Chief Operating Officer at a tech services company with 1-10 employees

Build out the business and process models and walk through them multiple times. If there are integration points, make sure data mapping is part of the process model.

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AL
Territory Manager LATAM at LeaseWeb

You have to be aware of the experience of the implementer before the initial setup even if it seems like it's easy to implement. There are some skills and there are very, very many new resellers that they are naming themselves implementers. My only advice is to be aware of the experience of the previous implementation on the NetSuite platform and be aware if these implementers also sell other solutions. I deal with some implementers that sell SAP as well and they sell Microsoft as well and these kinds of platforms need their own people due to the fact that it's not fixed. 

I'd rate the solution at a ten out of ten.

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RW
President & Chief Solution Officer at CREIS

I've had multiple engagements involving NetSuite as it is a good sweet spot system for mid-level size enterprises. I don't recommend it for large-scale enterprises. It's also too much sometimes for small companies. It's a great sweet spot, like I said, for mid-level companies. A lot of companies have been on it and sometimes they make good candidates as people who don't feel comfortable with some of the extra bells and whistles. It's a good, basic, fundamental ERP accounting supply planning system.

I'm not sure which version of the solution I'm using right now. I know it wasn't the latest as I'm not a fan of going right away to the latest and greatest typically due to the fact that there are some bugaboos that have to be worked on.

Companies want you to get on the latest system. However, another reason we don't choose the latest was once we went through a build and deployed a model with an 8 UAT, by the time we were ready to go live, they had already released another version. We held off due to the fact that we were comfortable with what we tested. 

While we started using on-premises deployment models, we also now work with the cloud. 

Oracle's done a good job, especially lately. I did a major Oracle project a few years ago where their cloud infrastructure was still a little slow performance-wise, compared to, hosting on Amazon or AWS. However, Oracle's really improved that. Especially in the last year, they've really upgraded their infrastructure center. The performance of NetSuite on the cloud is pretty good now. You can still get that on an on-prem type implementation or a cloud. My last deployment actually happened to be on the cloud. That's another reason we stayed with an early version, The client was still getting their feet wet with NetSuite in the cloud at the time.

I would advise others to be detailed in how they assess their needs to make sure that is the right fit for the company's size, not only for now but over the next five years. A company needs to ask itself: What are the business' growth plans? If you're shortsighted and go into it, where you're already at the top end of the capabilities, then you're losing your investment value. Also, it will be more time and effort to set it up, when you should really be picking either the next product up or a different vendor at the outset.

Overall, it's quite a good solution. I'd rate it nine out of ten.

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JB
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor

Look to get help from a NetSuite VAR (Value Added Reseller). The implementation will always be tough, but with the help of an experienced team, the transition will be better managed.

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SA
Netsuite Specialist at a recreational facilities/services company with 5,001-10,000 employees

Focus needs to be given to the tiny details of company business rules beforehand. You then need to evaluate if those tiny business rules can really be implemented in NetSuite without much customization out-of-the-box.

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it_user617409 - PeerSpot reviewer
Functional Consultant at a tech services company with 10,001+ employees

It is an excellent product. It is easy to navigate, has an excellent user interface and also is easy to learn because if its transaction and real-time posting of accounts.

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it_user621831 - PeerSpot reviewer
Netsuite ERP Consultant at a tech services company with 51-200 employees

Make sure you get your requirements planned

Don't be afraid to re-evaluate processes

Don't be afraid to revisit things like your chart of accounts

I've seen many companies that just want to copy what they had in their old system into their new one. Every system will allow reporting in different ways. Ensure you set it up to get best, most efficient reporting for the new system.

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ML
IT Manager at a media company with 1-10 employees

I rate NetSuite ERP a four out of ten.

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it_user631620 - PeerSpot reviewer
NetSuite Consultant at a tech services company with 501-1,000 employees
  • As with any ERP system, there’s a lot of planning involved.
  • The various stakeholders and business process owners should spend some time evaluating this system.
  • It’s powerful and flexible, but planning is key!
  • Don’t balk at the price. A single suite of applications (like NetSuite) is a far better solution than running multiple systems.
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it_user565227 - PeerSpot reviewer
Senior Director Contents Integration at a integrator with 201-500 employees

There is no doubt that NetSuite has strong potential on technology and scalability.

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EM
Senior Consultant DatumRedsoft at Datum

I would advise people interested in using NetSuite ERP to follow NetSuite's methodology. Follow it step-by-step, according to NetSuite's recommendation. 

On a scale from one to ten, I would give NetSuite ERP a ten. 

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AB
Customer Solution Executive at a tech services company with 51-200 employees

I would advise others to make sure they understand the cost structure and that it fits their budget.

I rate NetSuite ERP a nine out of ten.

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VV
Founder & CEO at a tech services company with 51-200 employees

I would recommend only one thing to new users. Go for the standard implementation and do not complicate it in the first phase. Have a clear approach to executing the implementation and make sure your team is well equipped and you are ready to implement the application. It will be quick from there if it is plain vanilla finance to start with and then add manufacturing and other things. You should be able to go live in 60 to 100 working days.

On a scale from one to ten, I would give NetSuite ERP an eight.

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OD
Senior Information Technology Manager at a mining and metals company with 201-500 employees

I would recommend this solution for a trading company.

I rate NetSuite ERP a six out of ten.

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it_user617421 - PeerSpot reviewer
Software Engineer at a tech services company with 501-1,000 employees

You should work with the implementation team as they are an excellent resource. Even for post-implementation, I would recommend getting the higher-tier support that will work closely with you and answer any questions that you might have.

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RM
Partner at a financial services firm with 5,001-10,000 employees

We are implementors. Oracle is a provider, and our company offers the service for implementation and customization.

Overall, I would rate the solution eight out of ten. I've been mostly very happy with its capabilities. 

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it_user617424 - PeerSpot reviewer
Consultant / Cloud CRM and ERP solution provider at a tech services company with 51-200 employees

You should go for it. You won't regret it! This is the best solution. It is very simple to configure, easy to use, and is hosted on the cloud.

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it_user621840 - PeerSpot reviewer
Business Analyst at a tech services company with 51-200 employees

Make sure you have a good internet connection.

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Buyer's Guide
NetSuite ERP
April 2024
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.