The growth is phenomenal. Pre-pandemic, they were advertising that they had 18,000 companies using it. The latest figure I saw was 22,000. They had a down year comparatively last year because NetSuite has been growing year over year at a rate of 30%. When I say a down year, that means I think they'd only grown by roughly 14%. So, the stability is there. The product is such a category killer. I mean, Oracle paid 9 billion to re-acquire NetSuite and one of its close competitors, Sage Intacct. Sage spent 700 million to acquire that company.

With Oracle standing behind it, it's very, very strong financially with the user groups — the user base that's now using it. It's very strong. One of the things that we're dealing with right now is that we get calls like, "I'm a new CFO at a company and I've used NetSuite before. I already know how to use it, just turn it on and let me use it".

There's more to the setup than that. It's not that quick. It's not that instant. You have to sit down and go over it with these guys and say, "Look, here's what went into using that system that you liked and you loved. There was a lot more behind the scenes that you didn't see in the last place you worked". Still, people move around from job to job and they remember how well NetSuite worked in a previous situation and that's what they want to go with in the future. I think that says more about it than anything else.

I believe in the forward-moving state of it. I worked in ERP for 20 some odd years. I've worked with Sage, Microsoft, Lawson, Infor, and Loharts, and many other companies — they're good products. Companies can be very successful using those products but it's just old-school technology. 

I was always waiting for somebody to come out with ERP 2.0. I don't know if NetSuite is fully an ERP 2.0, but I do know that they've come closer to it than anybody else has. Everybody's trying to reach this level — it's just very stalled. People want cloud software, but the fact that it's on the cloud doesn't mean anything. What matters is, was this developed in 1995, or was it developed back in 1982 in a DOS version, which we then ported to a Windows version, which we then ported to a client-server version, which we then ported to another version? Now, we've taken this whole spaghetti mess of code and thrown it up onto the cloud.

So many of these products, you look at them and they look like windows XP. People are no longer willing to use a system that has such old clunky technology because they're used to everything else in their life working easily on their computer and having it integrated. They're used to the iPhone being able to do things that it was never designed to do because it's got an app on it. It's just so much different. So, will NetSuite have actual competitors? I think there will be companies that do develop new technology and stuff like that. It takes years to catch up in the ERP world, but there will be people that do modern development and that will eventually emerge as competitors to NetSuite. Intacct and Acumatica are two of the ones that are closer than anybody else, and those are good products. We'll use those guys in a lot of different ways. A lot of our clients like those.

I rate NetSuite ERP nine out of 10 for stability. It's a cloud-based solution, so it's generally stable, but we sometimes face performance issues. 

NetSuite ERP is a stable product, and my team didn't encounter bugs, performance, or connectivity issues with it. NetSuite ERP is a reliable solution.

There were instances where the platform became temporarily unavailable, and it turned out that a license was missing. It seems more of a challenge to understand the commercial process, figure out what to purchase, and identify the missing licenses rather than a technical flaw in the system. The disappointment arises when we only realize these issues at a later stage, hindering our ability to work, test, or progress with further implementation.

I rate the stability of the solution an eight out of ten.

The solution is stable. There are no latency issues. It's highly available. I've never seen a system going down.

This ERP is one of the oldest in the market, having been around for nearly two decades. NetSuite ERP is recognized for its stability and is still up-to-date with the latest ERP offerings.

It's extremely stable. I would rate it a ten out of ten in terms of stability.

My impression is that the NetSuite ERP solution is quite stable.

It is a stable solution. I would rate the stability of NetSuite ERP a six out of ten. I haven't experienced any glitches or bugs with NetSuite so far. However, there are some features, like local taxation, that are not properly available in NetSuite. To access those features, we have to purchase a bundle.

NetSuite's stability is okay. 

The solution is highly reliable. I've got a client who's been running for four and a half years flawlessly, with no outages, no errors, no failings. Of course, part of that is the architecture and the system. Part of it is we did a world-class job of implementing it. However, the bottom line is you can really mess up a system if you don't know what you're doing. That said, NetSuite itself is a highly reliable system.

The tool is stable and we have had no issues with its stability. 

We have not had stability issues.

The stability of the solution is very good. There are no bugs or glitches that we've dealt with. it doesn't crash or freeze.

The solution is pretty stable. It's a tried and true product. It's going to the cloud that's different. By the time we went live, we were two releases behind the current release and so we didn't really have to worry about bugs. It was more stable at that point. At the same time, we were sandboxing with a newer version. I got the client on a cadence to catch up at least one version or stay one version behind the current. They've gotten better at responding quickly to critical bug fixes as well. Oracle may have just had some resource constraints or focus constraints on how they were responding.

At the time of deployment, they were going through a lot of technical issues with the Fusion product that was diverting resources off of NetSuite. Again, because they've got such a product suite, resources are sometimes very fixed or it's hard to scale up quickly and get the right people on board. I got the sense that they had teams focused across multiple products.

That said, stability-wise, it was pretty stable when we went live. Overall from a product standpoint, from a performance standpoint of the Oracle cloud, there was definitely some issues that they were experiencing. However, based on my regular contact with his client over the last eight, nine months, post-implementation, things have improved as Oracle was already on a path to upgrading their data centers. 

With my prior client in 2018, I was involved in a lot of Oracle products at that time. Oracle had started down the path of pushing clients onto newer equipment, newer systems, and even transferring them into newer updated data centers. It doesn't happen overnight, however. They've been strategically doing that since late 17, all the way through this year.

There are no issues with stability. NetSuite has 99.9% uptime and it has scheduled releases with processes in place for full development cycles.

Stability is sometimes a concern in NetSuite. To my thinking, if NetSuite is not configured correctly during implementation, and if there is too much customization (in terms of scripting) in a NetSuite account, then stability becomes a concern.

The architecture around NetSuite needs to be designed very carefully, considering all of the factors.

There were no stability issues.

It is cloud based and the performance has been fantastic over the last two years. I think I've seen a half a day of down time.

In the two years, we have been using the solution it has failed twice and we have experienced many bugs and glitches.

There weren't really any stability issues. NetSuite claims and provides 99.9% uptime.

The stability is great. It's impressive, and the response time is also great.

I would say that it is definitely stable. In today's market scenario, stability-wise, if you see from the day they got into the market in 1998, they have been only improvising on the product or the product outputs, the upgrades and everything. It has been a smoother transformation, and they have a logical system where libraries are maintained properly. 

The customer challenges are taken care of, and they can execute those things in a more automated manner. Whenever the version upgrades happen, those are seamless. We do not need to break our heads for those customization challenges and all that stuff.

The solution could be more stable.

There were no stability issues.

There were no stability issues.

We have not really had any stability issues.