Netsurion EventTracker Other Solutions Considered

JohnBandy
Chief Information Security Officer at Samford University
I don't know the reasons why they put this in right away, because we were in a three-year contract — but at the end of that three years the price was going up. I don't know that we had done the math on it before, and we thought, "Whoa, wait a minute." So I actually did look at AlienVault, which was a good competitor technically, but I could never find anybody who could give me any decent price to help with that managed service. So either I was going to have to pay even a lot more, and sometimes upwards of double what I'm paying EventTracker, or I was going to have to hire an FTE to do it. There's no way that that would work out money-wise. When they heard that we were shopping other products, we negotiated with them and they came back and agreed to put a cap on the price. We've been thrilled with that. It's worked out really well. Compared to others, EventTracker also has even more services. We have quarterly calls, reviews of what happened in the last quarter, including things that might still be outstanding. They've reported things to us and we'll say, "Hey, we need an update on this." Or, "Are we closing this issue?" They bring those things up every quarter. There are a lot more things that we could license if we could afford it. We would love to license all of our workstations. It's not that they're trying to price-gouge, it's just the size of the environment. And you have to determine what other tools, besides a SIEMphonic-type tool, you want. We've been pretty happy with what we've been able to deliver. One thing that differentiates EventTracker is that they have the total package, or as much as you want. They can run the thing for you, as they do for us. They can offer all kinds of different services beyond just the SIEMphonic services. They're also a much more robust company and one that offers a lot more than somebody who's competing for just any single item that they offer. When we were negotiating the price, we had bought more licenses than we really needed for our servers. But you can slice and dice and change things up. Even within the managed services, they can run the weekly reports for you or not. They can do the upgrades for you or not. They can do the quarterly calls or not. There are all kinds of different things they can do. So we right-sized those services and "trued-up" our licenses to what we really needed, with a little bit extra for growth. We came to a good agreement. It was a bit of a win for them. We gave up a few things that we didn't really need anyway and we were able to maintain our level of service that we had had and had come to expect. View full review »
Richard Teegarden
Network Manager at a energy/utilities company with 51-200 employees
At the time, EventTracker was one of the few that did a bit of that behavioral analysis. There was another one, the name escapes me right now. But it was the only other product that I felt was in the same quadrant, as far as feature sets and the behavioral analysis go. We did not evaluate very many. View full review »
JeffHaidet
Director of Application Development and Architecture at South Central Power Company
When we acquired EventTracker, we went through an assessment process, reviewing five or six different manufacturers of SIEMs. The frontrunners were the typical players: Splunk and LogRhythm. There were a couple of freeware options out there, but what really set EventTracker apart was their SIEMphonic. That was the big differentiator. We were able to get much more value for our money, and it met all the requirements that we had set out when we started the research. There weren't really major differences between EventTracker and the other players. Ultimately, SIEMs do the same things. They collect logs, they index those logs, and they make them searchable. There's not really a difference on the surface. View full review »
Learn what your peers think about Netsurion EventTracker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,901 professionals have used our research since 2012.
reviewer1154436
Sr. Information Technology Security Engineer at a university with 1,001-5,000 employees
We looked at a handful of different solutions out there. When we were looking at SIEM solutions out there, we were looking to replace Symantec. We were looking at Arctic Wolf, EiQ Networks, Secureworks, and Trustwave. The primary reason we went with EventTracker and the SIEM Simplified service was the CIO wanted something that was a 24/7 monitoring type of thing. That's why we went with that service. But, when we found out at the time it really wasn't 24/7, and we wanted 24/7 monitoring from more of a SOC/NOC type of thing. The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing. Supposedly, in the last couple of years, they have changed it, and it is more of a SOC/NOC type of thing. This was one of the reasons: We were looking for a hybrid approach. Basically a SIEM that we could have on-premise where we could have someone else monitor when I was not in the office. EventTracker was able to create the different alerts and stuff like that. So, when I'm not in the office, I get alerts generated. However, we wanted some more active monitoring type stuff. View full review »
Geremy Farmer
Information Technology Coordinator at Magnolia Bank, Incorporated
I've looked at AlienVault. That's the only one that I can recall looking at extensively. But cost-wise it really wasn't worth it to us to switch to that system. It might have had a few more features, but EventTracker has done really well on constantly adding features and changing their UI and adding dashboards and getting more data on there that you want. I have no reason to make a switch. View full review »
Bryan Caporlette
Chief Technology Officer at G&G Outfitters Inc
I was doing a cursory review of different things by doing a web search, like a Google search, and looking at different options. I came across Netsurion, who are local to us, and I knew the VP of Sales, and I always like to work with people who I have a relationship with. View full review »
Consultib253
Consulting Engineer at a tech vendor with 10,001+ employees
We are always evaluating new tools. We decided on Netsurion because of its UI and ease of use. My team agrees that the solution is reliable and easy to use. View full review »
Learn what your peers think about Netsurion EventTracker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,901 professionals have used our research since 2012.