New Relic APM Competitors and Alternatives

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Read reviews of New Relic APM competitors and alternatives

reviewer1360584
User at a financial services firm with 10,001+ employees
Real User
Top 20
Jun 16, 2020
Helps us resolve incidents much faster, on both the front-end and the server-side

What is our primary use case?

We use it to follow up user experience data. It's all banking applications. For example, when you're viewing your account, you open up your mobile app and the click you do to view your account is measured in Dynatrace. It's stored and we are checking the timing at each moment. We are also following up the timing differences between our different releases. When we have a new version release, we are already checking within our test environment to see what the impact of each change is before it goes to production. And we follow that up in production as well. In addition, we are following up the… more »

Pros and Cons

  • "Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
  • "The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. It's exactly what we need. The severity impact is based on the users, the availability, and the impact it has on your business."
  • "The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."
  • "Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration."

What other advice do I have?

The biggest lesson that I have learned from Dynatrace is that application performance monitoring is very complex, but the easiest part of it is the technical aspect. The more complex thing is all the internal company politics around it. We see a lot of data and if you are targeting some people and say, "Hey, your data bridge is going slowly," they will respond to it very defensively. If they have their own monitoring tools, they can say, "Oh no, my database is going very fast. See my screen is green." But we have the insights. It's all data, and gathering the data is the technical aspect…
reviewer844128
CEO at a tech services company with 51-200 employees
Real User
Nov 6, 2019
Works well as part of an end-to-end solution, but product roadmap has halted

What is our primary use case?

The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools. Otherwise, there are many other products that score well on a standalone basis. Micro Focus has kind of lost their place in the APM market place, which they used to enjoy with their market reacquisition product.

Pros and Cons

  • "The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
  • "One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

What other advice do I have?

I would go one step back. I would like them to consider the overall holistic solution they have chosen. If they're choosing the end-to-end infrastructure management solution also from Micro Focus, then they need to identify what APM functionality they are really looking for. They should get the POC done for those functionalities in their own environment for the Micro Focus APM solution. If they are satisfied, they should go for it. Otherwise, they should not. If it is a standalone solution, however, I would not recommend Micro Focus. A standalone APM should be ideally considered. On a scale of…
Richard Chennault
Senior Director with 10,001+ employees
Real User
Top 10
Sep 12, 2020
A good solution for infrastructure, but not for application-level monitoring

What is our primary use case?

We used Datadog to capture the salvatory of our AWS fleet of around 1,200 servers.

Pros and Cons

  • "Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
  • "Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."

What other advice do I have?

Datadog started off at the infrastructure level, and New Relic started off at the application level. Both of them were expanding not only into each other's space but also into the SIM space. There are a lot of options out there. For folks like me, it becomes a costly proposition because, at the end of the day, we're talking about logs, events that get pushed out. I have to push out some to Datadog and some to the security event manager. Then you start to think why can't you just push them to one place and let a product do that. That's where these products are trying to grow. They're not quite…
CanselÖzcan
TechOPS Division Manager at Onotio Teknoloji
Real User
Top 10
May 10, 2020
Enables you to have visibility into your users' journey and has good session monitoring features

Pros and Cons

  • "The most valuable feature is the one that enables you to have visibility into the end-users journey."
  • "AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."

What other advice do I have?

You should focus on the simplicity. Products should be simple and flexible. AppDyanamics is flexible to configure a user's monitoring site. If you want it to be plug and play, then you should go with Dynatrace or New Relic but if you want a flexible solution with good configuration options with "Business IQ" then go with AppDynamics. You can measure the business data at the beginning of the end-user transaction. I would rate it a nine out of ten. No solution is perfect. It has room for improvement. Every product needs to improve
Paul-Fijma
Technical Engineer at Asperion
Real User
Top 20
Oct 2, 2019
Excellent at status updates and well integrated with Microsoft

What is our primary use case?

We have a financial application that needs to be working, and for our organization, it's important to be able to see the status of the overall application, which we have now. That's our primary use case for the solution.

Pros and Cons

  • "The solution integrates well with the Microsoft platform."
  • "n comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler."

What other advice do I have?

Currently, we are using all deployment models: public cloud, private, hybrid, and on-premises. Since we already have Azure, they deliver the monitoring solution as part of our environment. Azure is more integrated into the infrastructure than New Relic was. You can use infrastructure components versus the analytics tool, which is a separate component that you can use for multiple things in different ways. Currently, I would rate the solution eight out of ten. It's working very well. It does exactly what I expect it to do. I think it's a good solution. It's very well supported by Microsoft.
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