New Relic APM Competitors and Alternatives 2019

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Read reviews of New Relic APM competitors and alternatives

Real User
Application Performance Engineer at a transportation company with 10,001+ employees
Feb 13 2018

What is most valuable?

The one thing we have tried the most is the microservice monitoring. All the apps are moving from the native server base to serverless. Some of them are AWS microservices, for example. This product… more»

How has it helped my organization?

I used to be a monitoring person for IBM, for close to 10 years. I moved to monitoring Dynatrace recently, and I see lot of benefit while monitoring the microservices related to this product.

What needs improvement?

It still has a long way to go to reach that single pane of glass based on the releases that it launched into this training session. It looks like slowly features are coming out every month, and I am… more»

If you previously used a different solution, which one did you use and why did you switch?

Siloed monitoring tools were for old style of application deployments. They were good for that aspect, but not anymore. CA Wiley and similar products are good for a JVM in-house infrastructure. Now… more»

What other advice do I have?

Definitely implement the solution because I can see the Dynatrace team is working with all the customer requirements. I am hoping to have a better solution by the end of the year. The importance of… more»

Which other solutions did I evaluate?

Being on the technologies team, I get to use all the products that the people see. We always pick the top three in the market to do the PoC. Dynatrace being reliable, backed up with the support, etc… more»
Brendan Buono
Real User
Software Engineer at Lovepop
Dec 19 2018

What is most valuable?

Its most valuable feature is the monitoring, such as all the custom metrics that Datadog imports from AWS. In addition, the specific monitoring where you can set up an alert to a bunch of different… more»

How has it helped my organization?

It lets us react more quickly to things going wrong. Whereas before, it might have been 30 minutes to an hour before we noticed something going on, we will know within a minute or two if something is… more»

What needs improvement?

Some of their newer solutions are interesting, like their logging, but they are not fleshed out. They could use more metrics or synthetics, which would be really helpful. I would love to see support… more»

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as… more»

What other advice do I have?

Take the time to explore it and see all the metrics which are available. The metrics make the reporting better. Spend the time and learn the metrics. The things that they can send and give you are… more»

Which other solutions did I evaluate?

We looked into self-hosting something, like Prometheus. We also evaluated New Relic. We chose Datadog for its ease of use in getting set up and what they offered us.
Jordi Llorens
Real User
IT Manager at Privalia.com
Dec 04 2018

What is most valuable?

* Performance monitoring * The real user monitoring: It helps us evaluate our customers' real experiences, which is valuable as an eCommerce company. We can look into their detail, one by one. It is… more»

How has it helped my organization?

When we have a large issue, we bring our teams together, working with AppDynamics. This has allowed us to reduce the time to recover applications (for example).

What needs improvement?

I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible.

What's my experience with pricing, setup cost, and licensing?

It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI.

What other advice do I have?

AppDynamics is doing a very good job. We used it on-premise, then moved to AWS. On-premise is very similar to using AWS.

Which other solutions did I evaluate?

We did not originally evaluate any other solutions. It is an interesting application. We have tried others: New Relic and Dynatrace. Finally, we decided to stay with AppDynamics because its graphical… more»
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