New Relic APM Competitors and Alternatives

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Read reviews of New Relic APM competitors and alternatives

Brendan Buono
Real User
Software Engineer at Lovepop
Dec 19 2018

What is most valuable?

Its most valuable feature is the monitoring, such as all the custom metrics that Datadog imports from AWS. In addition, the specific monitoring where you can set up an alert to a bunch of different… more»

How has it helped my organization?

It lets us react more quickly to things going wrong. Whereas before, it might have been 30 minutes to an hour before we noticed something going on, we will know within a minute or two if something is… more»

What needs improvement?

Some of their newer solutions are interesting, like their logging, but they are not fleshed out. They could use more metrics or synthetics, which would be really helpful. I would love to see support… more»

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as… more»

What other advice do I have?

Take the time to explore it and see all the metrics which are available. The metrics make the reporting better. Spend the time and learn the metrics. The things that they can send and give you are… more»

Which other solutions did I evaluate?

We looked into self-hosting something, like Prometheus. We also evaluated New Relic. We chose Datadog for its ease of use in getting set up and what they offered us.
Real User
CEO at a tech services company with 51-200 employees
Nov 06 2019

What is most valuable?

If we're talking about an end-to-end solution, it has to come from one vendor, which provides the underlying infrastructure as well. In that case, Micro Focus or BMC would score better than one-point solutions, like AppDynamics, New Relic, or Dynatrace, because they are pure APM solutions. When it comes to end-to-end apps management, integrated solutions score better. Otherwise, you would need a… more»

What needs improvement?

One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap. They need to really do a catch-up game with many of their incoming competitors. They actually need to completely revisit their product development strategy and overall product approach, if they wish to remain relevant in the APM market.

What other advice do I have?

I would go one step back. I would like them to consider the overall holistic solution they have chosen. If they're choosing the end-to-end infrastructure management solution also from Micro Focus, then they need to identify what APM functionality they are really looking for. They should get the POC done for those functionalities in their own environment for the Micro Focus APM solution. If they… more»
SrQA656894
Real User
Senior QA Analyst at Autodesk
Dec 17 2018

What is most valuable?

* Alerts: The alerting system is really nice. * The ability to drill down and pinpoint issues.

How has it helped my organization?

The visibility into the application's performance helps the executives and managers by using easy dashboards. Our engineers are also super happy with the ability to drill… more»

What needs improvement?

The new Managed Edition is too complex. I feel like a fish out of water. From the on-premise version to the AWS version, our initial use has been very complex. For the… more»

What's my experience with pricing, setup cost, and licensing?

The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it.

Which solution did I use previously and why did I switch?

We went with Dynatrace because of its ease of use and it is feature-rich. It helps you to drill down into bottlenecks and find issues. When you have highly integrated… more»

What other advice do I have?

I would recommend Dynatrace Managed because it has more features, and go straight for the AWS version because it is simpler to manage. It can also be accessed through the… more»

Which other solutions did I evaluate?

We are also using New Relic. Our product teams keep explore new options to see what is out there. I prefer Dynatrace over New Relic because there are better features.
Jordi Llorens
Real User
IT Manager at Privalia.com
Dec 04 2018

What is most valuable?

* Performance monitoring * The real user monitoring: It helps us evaluate our customers' real experiences, which is valuable as an eCommerce company. We can look into their detail, one by one. It is… more»

How has it helped my organization?

When we have a large issue, we bring our teams together, working with AppDynamics. This has allowed us to reduce the time to recover applications (for example).

What needs improvement?

I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible.

What's my experience with pricing, setup cost, and licensing?

It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI.

What other advice do I have?

AppDynamics is doing a very good job. We used it on-premise, then moved to AWS. On-premise is very similar to using AWS.

Which other solutions did I evaluate?

We did not originally evaluate any other solutions. It is an interesting application. We have tried others: New Relic and Dynatrace. Finally, we decided to stay with AppDynamics because its graphical… more»
Paul-Fijma
Real User
Technical Engineer at Asperion
Oct 02 2019

What is most valuable?

The solution integrates well with the Microsoft platform.

What needs improvement?

In comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler.

Which solution did I use previously and why did I switch?

We previously used New Relic. Azure Monitor does a better job of integrating with Microsoft, which is one of its main selling points.

What other advice do I have?

Currently, we are using all deployment models: public cloud, private, hybrid, and on-premises. Since we already have Azure, they deliver the monitoring solution as part of our environment. Azure is more integrated into the infrastructure than New Relic was. You can use infrastructure components… more»
Get our free report covering Datadog, Dynatrace, Splunk, and other competitors of New Relic APM. Updated: February 2020.
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