We've seen ROI from New Relic APM, so we renewed it last September.

I don't have any details in relation to ROI at this time. 

The return on investment is definitely good. You need an APM in any development setup if you plan to deploy multiple services. It's a fundamental part of the process. I can't compare the ROI to New Relic's competitors, but you need an APM. 

We have seen the ROI.

The product ensures that the applications have the expected speed and performance. It can handle large volumes of users and transactions. It also identifies the bugs in the applications. Once the users access the applications, the tool can detect any problems. The product can easily identify whether the issue is on the client side, the application side, or at the database level.

I have not experienced any return on investment using the solution.

I would rate it a four out of five in terms of ROI. 

I'm not sure if we've seen an ROI at this point. 

This was recently implemented at the current place that I work. Previously, without a monitoring solution, a developer could potentially spend a day working on a feature or a bug to try and resolve and issue. Now, a lot of the times, with monitoring put in place, we can understand if a customer is actually hitting this bug, and how often they are hitting it, and how much frustration they are dealing with on a day-by-day basis, then reprioritize our tasks. It gives our developers that insight, or it gives less skilled engineers or less technical leads the ability to ramp up quickly on what that particular bug is, so we can easily scale out. So, the cost of solving that problem isn't just reliant on a tech lead understands the system or built the system. Anyone can find the issue, including associates, and the amount of time they spend debugging has been reduced by a lot.

We have seen ROI.

I've not witnessed any ROI. That's beyond my scope. 

I don't have actual numbers, but as we improved the quality of the application, we received less incidences compared to applications without New Relic.

The return of investment is very good.

It was able to really effectively find the problem and solve it – it sped up the pages considerably.

Since it's an application monitoring platform the actual ROI is a lot harder to calculate than other services directly related to the business. We do however see an increased focus on performance and therefore have a good ROI. It's also due to the fact that there are ways to keep the costs of New Relic down and still have the benefits.

We are happy with the free version, so I never properly evaluated this.

I have no hard numbers detailing how much we get back for what we pay. However, as a dev-ops tool, it has been priceless. We are now able to pinpoint issues much quicker and can significantly reduce our downtime.

I have no hard numbers detailing how much we get back for what we pay. However, as a dev-ops tool, it has been priceless. We are now able to pinpoint issues much quicker and can significantly reduce our downtime.

The ROI from using New Relic APM is good.

The product saves time and money.

The detection piece of it brings us a big return on investment.

It has saved on our developers' time when digging into performance issues.

Improved product performance and customer satisfaction.

From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot. Not sure about the financial ROI.

There is no measurable ROI as we are currently utilising the free plan / option.

In several days, we got a great ROI due to an issue in an customer application. In the past, it was taking days for our developers to find the root cause of performance, and the slowest component. Now, in seconds, we can point direclty to the code/component that is slow, that has issues, and allow the developers to directly focus on working on the code to provide an optimized and stable code to deliver better service to the customer.

This is a hard one. The ROI is not crystal clear but can be found in preventing performance issues in production and a better/shorter troubleshoot possibility when suffering performance- and/or scalability/Availability issues on a production system.

We never quantified this.

Unsure.

Good.

Because they have a lot of new functionality, to get an ROI we use an open source solution that they give us, GA monitor.

Reduced response time.

Since the plug-ins that report to New Relic do not require license, the ROI is high.

We are getting a very good ROI as out production quality has gone up with more issues getting detected on local environments.

Using free version of product so N/A.

It's price is a little bit higher than expected as the premium specs are the ones we need.

We were able to work on servers two levels smaller on AWS EC2.

Immediately.

About 50-60%.

Very high