New Relic Stability
New Relic APM is a very stable tool.
AS
AnkitSharma2
Senior System Administrator at Q4 Inc.
They often keep introducing new features. That said, as far as the stability of the product itself is concerned, it's a very stable product. There are no bugs or glitches. It doesn't crash or freeze.
It's stable. It is reliable. The performance has been good. There are no bugs or glitches. It doesn't crash or freeze.
View full review »Buyer's Guide
New Relic
April 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
I rate New Relic eight out of 10 for stability.
View full review »KA
Kashif Adhami
Independent Contractor at Tierlinks
It has its limitations, but it is a stable solution.
View full review »PT
Pankaj Tolani
Director at Autonomous Thingz Pty Ltd
My impression is that stability is pretty good. I would rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.
View full review »NM
Nelson Mendaros
Founding Partner at 2Five1
I rate the tool’s stability a ten out of ten.
View full review »LS
reviewer2215944
Engineer at a tech vendor with 51-200 employees
The stability of the product is high.
View full review »It is a stable solution.
View full review »PT
reviewer1909260
Middleware Specialist at a tech services company with 1,001-5,000 employees
Its stability is quite good. We don't see any issues with the stability.
View full review »DM
Deepak-Malik
Director at a tech vendor with 1,001-5,000 employees
It's mostly stable.
View full review »It's a very stable product. Overall it's a good product.
View full review »PN
Neelam
Senior Associate Consultant at a tech services company with 10,001+ employees
New Relic is a highly stable solution.
View full review »New Relic APM is a very stable solution.
PG
Poornima Ganesh
Marketing Executive at a financial services firm with 10,001+ employees
The stability is great. It's reliable. I'd rate the stability four out of five in terms of reliability. There are no bugs or glitches.
View full review »New Relic APM is a stable solution, and I've never seen any outages from it.
DP
David Pratt
Senior DevOps Engineer Individual Contributor at EML Payments Ltd
It's a stable solution. We have not encountered any issues. We're not plugging too much traffic into it. We're not reporting on it heavily. It's not feeding into our service management processes heavily. So we haven't seen anything.
View full review »SF
Sean Fernandez
CIO at ROLLER
It has been stable for all our work lines.
View full review »It's very stable. We have currently around 150 GB of data that we are going to analyze. Almost each and every day around 75 to 80 GB is analyzed. We haven't had issues with the volume or with bugs or glitches.
SR
Sunder Rajagopalan
Principal Architect, Payment Platform at Change Healthcare
We send through all our real-time transactions through it, and it is very stable.
View full review »KH
Kevin Heidt
Software Developer at Cox Automotive Inc.
I haven't seen any problems with it.
View full review »The solution is stable.
View full review »CL
Chris Lawther
Senior Infrastructure Architect at General Electric
I have never seen it be down or unavailable. So, the stability is good.
View full review »New Relic is stable.
View full review »MM
Mihir Mehta
Solutions Architect at a computer software company with 5,001-10,000 employees
I would rate New Relic's stability at eight out of ten.
View full review »AG
Avinash Goyal
Senior Specialist at Publicis Sapient
The solution is quite stable. We don't have any issues there. There aren't bugs or glitches. It doesn't crash. It's reliable.
View full review »PS
reviewer2037906
Director of Performance Testing at a tech services company with 201-500 employees
The stability is good. There are no bugs or glitches. It doesn't crash or freeze.
View full review »PT
reviewer1909260
Middleware Specialist at a tech services company with 1,001-5,000 employees
Stability is good, and we had no challenges while accessing the New Relic system from the browser.
View full review »Never had any problems.
View full review »AT
Andrij Tomchuk
DevOps and Systems Engineer at a tech services company with 51-200 employees
The solution is very stable and working fine.
View full review »YK
Yadvendra-Kumar
Manager at a financial services firm with 10,001+ employees
While the APM is stable, the browser itself isn't too reliable.
View full review »GP
Giacomo Pallotti
Head of Engineering at Ziff Davis
We have not had an issue with stability, so we are happy with it.
For all the features that they have and for the amount of data that we feed them, it handles the stress well.
View full review »It has been operational for over a year and a half across over 200+ applications on Java and .Net, with no negative impact to any of the systems.
View full review »I haven’t had any issues with stability.
View full review »In the last year, I’ve never seen Insights go down. In the first couple of months we had a little bit of trouble understanding it, but that’s OK. The query language is a little bit different. It never breaks.
View full review »In the last year I’ve never seen APM go down.
View full review »HW
Hassan JavedWarraich
Advisor-Product Consultant at Bachat
It is a stable solution. I rate it eight out of ten.
View full review »I rate the stability of New Relic a nine out of ten.
View full review »We have found this to be an overall stable solution.
View full review »SA
reviewer1381938
IT operation manager at a tech services company with 201-500 employees
New Relic APM is stable. In the last two years, we have not faced any stability issues. If the vendor is having a maintenance issue they will notify us in advance.
I rate the stability of New Relic APM a six out of ten.
They are a costly solution and the stability should be better for the price.
View full review »We've encountered no issue with stability.
View full review »It has a limit of only 1000 records. I can run a query, and it will only give me feedback on 1000 regardless of the filters I use. Some users are heavy users and have more transactions. I’d like the ability to do 10,000.
View full review »RD
reviewer1304997
Director IT at a retailer with 10,001+ employees
We have had no issues with respect to stability.
View full review »The code is great. We don't have any issues, and I think that's the majority of New Relic customers. You have issues with your first customers, fix the issues, and then leave it alone until the next issue comes along.
Our track record is the same, we used it, troubleshot it, and then the developers fixed it.
View full review »Once we had stability issues when the New Relic agent was overwhelming the IIS process, but that was a long time ago. We spoke to New Relic, and they delivered an agent to fix the problem.
View full review »AP
Abdulla Pathan
Technology Competency and Solution Head at LearningMate
There is no question about this product's stability. It is very good and I would continue to use it, but the price has caused the organization to move on to the DataDog solution.
View full review »YK
Yadvendra-Kumar
Manager at a financial services firm with 10,001+ employees
The solution is quite stable.
View full review »DC
David Campos
CTO at Elo7
The infrastructure of New Relic is very stable, and it works well.
View full review »NM
Naftali Marcus
CTO at a tech vendor with 11-50 employees
There were no issues.
View full review »It is fairly stable. There have been issues in the past where stability was not fully reliable, but all problems were quickly resolved and we personally haven't had any data loss issues of any kind.
View full review »No issues encountered.
View full review »We’ve never had any problems whatsoever.
View full review »There are no stability problems. There have been slow points where data loads slowly, but it can be solved just by clicking refresh. No problems with agents crashing or not reporting data. So no reason for me to worry about its stability.
I never have to worry about not collecting data, but probably the web portion might need a little bit of work.
View full review »A few issues in the past; there were some CSS issues where sometimes the CSS wasn’t rendering, but they seem to have overcome those. I’ve never experienced downtime which is impressive.
It's absolutely great.
View full review »The stability and uptime have been great. They do a great job in notifying of maintenance windows. We have had some graph inconsistencies which might represent a quirk in the solution, but we haven’t seen that in a while.
View full review »PG
Patrick Grajales
Cloud Consultant at a tech services company with 201-500 employees
We have some performance issues with the servers. Sometimes the server is consuming a lot of CPU or memory, and New Relic Insights fails. They don't receive any information from the server or to the dashboard.
Very stable. Never had any issues.
View full review »It's been a stable product. We haven't had any issues with instability.
View full review »There are no stability problems. There have been slow points where data loads slowly, but it can be solved just by clicking refresh. No problems with agents crashing or not reporting data. So no reason for me to worry about its stability. I never have to worry about not collecting data.
View full review »No issues encountered.
View full review »The solution is stable.
View full review »TF
Tony Fernandes
System Administrator at a insurance company with 1,001-5,000 employees
The stability has been fine.
View full review »BB
Ben Bays
Principal Architect at Projekt202
It is on our production workload, so we put a fair amount of stress on it. However, it is sort of self-contained. We do not really have to do much with it.
View full review »LA
Luis Miguel Alba
VAP & IT Planning & Optimization Responsible at a comms service provider with 10,001+ employees
The solution is very stable.
View full review »We had no issues with the performance.
View full review »Never had an issue.
View full review »No issues encountered.
View full review »No, access to the New Relic website and reports was always stable. Monitoring, events and reports are always available and we didn't notice any kind of downtime.
View full review »GC
Gaurav Chamola
Director - Operations at FranConnect LLC
The stability of New Relic APM is very good.
View full review »CC
reviewer1451685
Database Administrator at a music company with 51-200 employees
It's a stable solution and we never had a problem with it.
View full review »RC
CTOAndVp2210
CTO and VP R&D at a tech services company with 11-50 employees
It is stable. We don't have any issues.
View full review »We've encountered no issues with stability.
View full review »FB
Technicab364
Technical Lead with 5,001-10,000 employees
The stability is good. Because it is calibrated for SaaS, it is transparent for us.
View full review »RG
CloudArchitect2309
Cloud Solution Architect at a tech services company with 1-10 employees
The stability is good. We haven't had any issues with New Relic. We load test for about 10,000 users accessing the application for every five minutes. This is our use case, and New Relic was used to monitor how the application is performing.
We use SaaS, so we don't really manage New Relic in any of the boxes.
View full review »PR
Philip Radovich
Systems Engineer at GRIFFIN Solutions Group
The stability has been fine.
View full review »KM
Ken Maier
Chief Technology Officer (CTO) at a financial services firm with 51-200 employees
None at all.
View full review »Sometimes when we pull data from New Relic, we time-out or drop data, and we can see when that happens, but we're not sure if it’s us or them.
Also, the alerting system has trouble with large alerts that come up slowly, requiring the operator to know the system well (yellow, red, orange) and to know what the alerts mean.
View full review »Pretty stable. Sometimes the charts will fail to load or there are some random errors. But because of the way we use APM, there’s no significant impact.
View full review »Every now and then there are little quirks, like the web site will stop refreshing by itself, or the graphs will show something that’s not happening. But in my experience just refreshing the graphs will fix it. But we’ve never had any downtime with New Relic.
View full review »We didn't encounter issues with stability.
View full review »None so far. The service is very mature and very stable.
View full review »The aforementioned outages and issues were vexing but, fortunately, are well in the past.
View full review »It's fantastic, with no bugs or lag.
View full review »It’s generally stable, but last year it was a little flaky. It wasn’t as responsible as it should have been, as sometimes you would lose some things that you’d worked on, but very few incidences. But currently the newer version is very stable.
View full review »There were some small bugs with the ability to update the dashboard the driver, RAM, and CPU after we upgraded to a server application. We had to ask New Relic to manage this issue on their side.
View full review »It supports our Black Friday week, when our requests increase about 500 percent. It's very stable.
View full review »I haven’t noticed any issues. There may have been a couple of instances two years ago when New Relic stopped reporting data, but nothing that I know of since then.
View full review »We see some exceptions in the machine Event Logs from time to time, and we occasionally see high CPU usage from the monitoring components but we've not seen any activity that compromised the stability of our systems as a result.
View full review »No issues encountered.
View full review »No stability issues.
View full review »We had a problem where our application crashed because of New Relic. They acknowledged the problem and we just had to turn it off for six months.
View full review »Very stable. No issues.
View full review »Haven't encountered as issues with stability.
View full review »None
View full review »FF
Fernando Furtado
Cloud Solution Architect at FCamara
The stability of the solution has been good for us so far. We don't have any problems with it. It's reliable. It doesn't crash or freeze. There aren't bugs or glitches.
View full review »It’s very, very reliable, no issues, and most importantly we haven’t lost any data and we’ve been able to hotlink particular events. All our documentation about particular events, we can always go back and see, which is good for training.
View full review »Used to be fairly slow, but it’s gotten a lot faster. It's industry-leading, the most responsive full suite of tools that I’ve used.
View full review »It’s pretty solid. Sometimes they have downtime – for the most part the New Relic site is up all the time, but once in a while the data is delayed on the graph (like every month or two), but other than that it works!
View full review »10/10 - it's very stable. It went down, maybe, once.
View full review »No, the service appears very stable. We get occasional 503 errors when pushing data to New Relic, but it's fairly infrequent.
View full review »No issues.
View full review »Yes, we have encountered issues with stability.
View full review »Not enough working experience to comment on this, but in my experience, no instability.
View full review »We've had one or two occasions of a few wide spaces in the graphs where the response time didn’t keep up. Sometime it’s a bit slow in processing data, but now it’s much faster and more stable with new releases. Some of the releases I think are already there in production.
View full review »Very stable. No problems.
View full review »No issues encountered.
View full review »Yes, sometimes.
View full review »AN
Ahmed Nasir
Software Engineer at a computer software company with 1,001-5,000 employees
We haven't faced any stability issues.
View full review »We've had no issues with stability.
View full review »We encountered no issues with instability.
View full review »Older versions of .NET.
View full review »No issues encountered.
View full review »No issues with stability.
View full review »There are some 5 minutes interruptions that we don't know where they come from, 24x7 confirmed the web was ok so it must be the tool.
View full review »None.
View full review »SK
SeniorSt9e39
Senior Storage Engineer at a tech services company with 501-1,000 employees
The stability is fine.
View full review »It seems pretty stable, although there are times when it is not available.
View full review »No reason to worry.
No issues.
View full review »New Relic APM is more stable than Dynatrace. I don't have to upgrade that often. I'll need to upgrade Dynatrece after every few months for any of the new releases.
Sometimes, with Dynatrece after an upgrade to the new release, i.e. if I need to upgrade every half a year, it's not compatible or it has some compatibility issues.
View full review »It's good, though there was just one instance where the agent had a problem, but it was quick to remedy.
View full review »We had some problems at the beginning, but we may not have set it up properly. It’s not clear if it was stability problem in New Relic or in our application, and it was just at the beginning.
View full review »None encountered. It's quite stable.
View full review »Quite stable. There have been some times where it failed to record something, but those were rare. Pretty reliable.
View full review »There's no problem with stability, but I had one annoying problem where I wasn’t part of the right group, but New Relic fixed it for me.
View full review »It's fairly stable, but there were some issues every once in a while, but New Relic is very quick to put notifications out.
View full review »I haven't experienced any issues with stability.
View full review »Buyer's Guide
New Relic
April 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.