New Relic Stability

Iqbal Khowaja - PeerSpot reviewer
Chief Technology Officer at State of Hawaii

New Relic APM is a very stable tool.

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AS
Senior System Administrator at Q4 Inc.

They often keep introducing new features. That said, as far as the stability of the product itself is concerned, it's a very stable product. There are no bugs or glitches. It doesn't crash or freeze. 

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PINAR YILDIRAN - PeerSpot reviewer
Head of Service Development at Zorlu Holding

It's stable. It is reliable. The performance has been good. There are no bugs or glitches. It doesn't crash or freeze. 

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Buyer's Guide
New Relic
April 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
Devendra Tiwari - PeerSpot reviewer
Group Engineer Manager at Embibe

I rate New Relic eight out of 10 for stability. 

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KA
Independent Contractor at Tierlinks

It has its limitations, but it is a stable solution. 

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PT
Director at Autonomous Thingz Pty Ltd

My impression is that stability is pretty good. I would rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.

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NM
Founding Partner at 2Five1

I rate the tool’s stability a ten out of ten.

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LS
Engineer at a tech vendor with 51-200 employees

The stability of the product is high.

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Pradeep Ravichandran - PeerSpot reviewer
Solutions Architect at a financial services firm with 11-50 employees

It is a stable solution.

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PT
Middleware Specialist at a tech services company with 1,001-5,000 employees

Its stability is quite good. We don't see any issues with the stability.

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DM
Director at a tech vendor with 1,001-5,000 employees

It's mostly stable.

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Shuaib Gill - PeerSpot reviewer
Test Lead Architect at a tech services company with 10,001+ employees

It's a very stable product. Overall it's a good product.

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PN
Senior Associate Consultant at a tech services company with 10,001+ employees

New Relic is a highly stable solution.

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Rabindra Kumar Maharana - PeerSpot reviewer
Business Consultant at Laminaar Aviation

New Relic APM is a very stable solution.

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PG
Marketing Executive at a financial services firm with 10,001+ employees

The stability is great. It's reliable. I'd rate the stability four out of five in terms of reliability. There are no bugs or glitches. 

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Sreenivasula Mukkamalla - PeerSpot reviewer
Sr.Engineer csit Quality Assurance at a tech consulting company with 10,001+ employees

New Relic APM is a stable solution, and I've never seen any outages from it.

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DP
Senior DevOps Engineer Individual Contributor at EML Payments Ltd

It's a stable solution. We have not encountered any issues. We're not plugging too much traffic into it. We're not reporting on it heavily. It's not feeding into our service management processes heavily. So we haven't seen anything.

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SF
CIO at ROLLER

It has been stable for all our work lines.

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AnandPatel - PeerSpot reviewer
Senior Specialist at LTI - Larsen & Toubro Infotech

It's very stable. We have currently around 150 GB of data that we are going to analyze. Almost each and every day around 75 to 80 GB is analyzed. We haven't had issues with the volume or with bugs or glitches. 

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SR
Principal Architect, Payment Platform at Change Healthcare

We send through all our real-time transactions through it, and it is very stable. 

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KH
Software Developer at Cox Automotive Inc.

I haven't seen any problems with it.

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David Mizrahi - PeerSpot reviewer
Senior Back-end Engineer at Chegg Inc

The solution is stable.

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CL
Senior Infrastructure Architect at General Electric

I have never seen it be down or unavailable. So, the stability is good.

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Kuldeep Pisda - PeerSpot reviewer
Freelance Software Engineer at Self-employed

New Relic is stable. 

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MM
Solutions Architect at a computer software company with 5,001-10,000 employees

I would rate New Relic's stability at eight out of ten.

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AG
Senior Specialist at Publicis Sapient

The solution is quite stable. We don't have any issues there. There aren't bugs or glitches. It doesn't crash. It's reliable.

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PS
Director of Performance Testing at a tech services company with 201-500 employees

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. 

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PT
Middleware Specialist at a tech services company with 1,001-5,000 employees

Stability is good, and we had no challenges while accessing the New Relic system from the browser.

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it_user341649 - PeerSpot reviewer
Architect Group Manager at a financial services firm with 10,001+ employees

Never had any problems.

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AT
DevOps and Systems Engineer at a tech services company with 51-200 employees

The solution is very stable and working fine. 

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YK
Manager at a financial services firm with 10,001+ employees

While the APM is stable, the browser itself isn't too reliable. 

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GP
Head of Engineering at Ziff Davis

We have not had an issue with stability, so we are happy with it.

For all the features that they have and for the amount of data that we feed them, it handles the stress well. 

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it_user336102 - PeerSpot reviewer
Application Performance Monitoring Lead at a energy/utilities company with 10,001+ employees

It has been operational for over a year and a half across over 200+ applications on Java and .Net, with no negative impact to any of the systems.

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it_user344535 - PeerSpot reviewer
Information Technology Director at Ontegrity

I haven’t had any issues with stability.

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it_user342795 - PeerSpot reviewer
Senior QA Lead/Product Manager at Ontegrity

In the last year, I’ve never seen Insights go down. In the first couple of months we had a little bit of trouble understanding it, but that’s OK. The query language is a little bit different. It never breaks.

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it_user342795 - PeerSpot reviewer
Senior QA Lead/Product Manager at Ontegrity

In the last year I’ve never seen APM go down.

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HW
Advisor-Product Consultant at Bachat

It is a stable solution. I rate it eight out of ten.

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Tapas Das - PeerSpot reviewer
Vice President at Serosoft

I rate the stability of New Relic a nine out of ten.

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Sreenivasula Mukkamalla - PeerSpot reviewer
Sr.Engineer csit Quality Assurance at a tech consulting company with 10,001+ employees

We have found this to be an overall stable solution.

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SA
IT operation manager at a tech services company with 201-500 employees

New Relic APM is stable. In the last two years, we have not faced any stability issues. If the vendor is having a maintenance issue they will notify us in advance.

I rate the stability of New Relic APM a six out of ten.

They are a costly solution and the stability should be better for the price.

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it_user344535 - PeerSpot reviewer
Information Technology Director at Ontegrity

We've encountered no issue with stability.

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it_user344535 - PeerSpot reviewer
Information Technology Director at Ontegrity

It has a limit of only 1000 records. I can run a query, and it will only give me feedback on 1000 regardless of the filters I use. Some users are heavy users and have more transactions. I’d like the ability to do 10,000.

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RD
Director IT at a retailer with 10,001+ employees

We have had no issues with respect to stability.

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it_user344943 - PeerSpot reviewer
Senior IT Operations Manager at a computer software company with 501-1,000 employees

The code is great. We don't have any issues, and I think that's the majority of New Relic customers. You have issues with your first customers, fix the issues, and then leave it alone until the next issue comes along.

Our track record is the same, we used it, troubleshot it, and then the developers fixed it.

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it_user395046 - PeerSpot reviewer
Sr. Hybris Consultant at a tech services company with 10,001+ employees

Once we had stability issues when the New Relic agent was overwhelming the IIS process, but that was a long time ago. We spoke to New Relic, and they delivered an agent to fix the problem.

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AP
Technology Competency and Solution Head at LearningMate

There is no question about this product's stability. It is very good and I would continue to use it, but the price has caused the organization to move on to the DataDog solution.

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YK
Manager at a financial services firm with 10,001+ employees

The solution is quite stable.

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DC
CTO at Elo7

The infrastructure of New Relic is very stable, and it works well.

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NM
CTO at a tech vendor with 11-50 employees

There were no issues.

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it_user339354 - PeerSpot reviewer
Managing Director/CEO at a tech services company with 51-200 employees

It is fairly stable. There have been issues in the past where stability was not fully reliable, but all problems were quickly resolved and we personally haven't had any data loss issues of any kind.

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it_user288351 - PeerSpot reviewer
CEO at Carousel Apps

No issues encountered.

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it_user342744 - PeerSpot reviewer
Director of Corporate and Software Development at a consultancy with 51-200 employees

We’ve never had any problems whatsoever.

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it_user344799 - PeerSpot reviewer
Lead Developer at a media company with 1,001-5,000 employees

There are no stability problems. There have been slow points where data loads slowly, but it can be solved just by clicking refresh. No problems with agents crashing or not reporting data. So no reason for me to worry about its stability.

I never have to worry about not collecting data, but probably the web portion might need a little bit of work.

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it_user342780 - PeerSpot reviewer
Senior Software Engineer Team Lead at THE ICONIC

A few issues in the past; there were some CSS issues where sometimes the CSS wasn’t rendering, but they seem to have overcome those. I’ve never experienced downtime which is impressive.

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it_user342747 - PeerSpot reviewer
Technical Director at a tech services company with 51-200 employees

It's absolutely great.

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it_user342033 - PeerSpot reviewer
Director of Operations at Trulia

The stability and uptime have been great. They do a great job in notifying of maintenance windows. We have had some graph inconsistencies which might represent a quirk in the solution, but we haven’t seen that in a while.

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PG
Cloud Consultant at a tech services company with 201-500 employees

We have some performance issues with the servers. Sometimes the server is consuming a lot of CPU or memory, and New Relic Insights fails. They don't receive any information from the server or to the dashboard.

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it_user342054 - PeerSpot reviewer
Engineering Manager at Survox

Very stable. Never had any issues.

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it_user431808 - PeerSpot reviewer
DevOps Lead at a consumer goods company with 501-1,000 employees

It's been a stable product. We haven't had any issues with instability.

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it_user344799 - PeerSpot reviewer
Lead Developer at a media company with 1,001-5,000 employees

There are no stability problems. There have been slow points where data loads slowly, but it can be solved just by clicking refresh. No problems with agents crashing or not reporting data. So no reason for me to worry about its stability. I never have to worry about not collecting data.

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it_user293898 - PeerSpot reviewer
.NET Web Development Manager at a music company with 501-1,000 employees

No issues encountered.

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M ANakib - PeerSpot reviewer
Senior Cloud Consultant at CloudThat

The solution is stable.

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TF
System Administrator at a insurance company with 1,001-5,000 employees

The stability has been fine.

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BB
Principal Architect at Projekt202

It is on our production workload, so we put a fair amount of stress on it. However, it is sort of self-contained. We do not really have to do much with it.

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LA
VAP & IT Planning & Optimization Responsible at a comms service provider with 10,001+ employees

The solution is very stable.

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it_user346830 - PeerSpot reviewer
CEO at Shared Technologies

We had no issues with the performance.

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it_user342723 - PeerSpot reviewer
CTO at Lab Zero

Never had an issue.

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it_user293898 - PeerSpot reviewer
.NET Web Development Manager at a music company with 501-1,000 employees

No issues encountered.

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it_user267330 - PeerSpot reviewer
Plone developer. Python programmer. Technical project lead. at a tech services company with 501-1,000 employees

No, access to the New Relic website and reports was always stable. Monitoring, events and reports are always available and we didn't notice any kind of downtime.

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GC
Director - Operations at FranConnect LLC

The stability of New Relic APM is very good.

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CC
Database Administrator at a music company with 51-200 employees

It's a stable solution and we never had a problem with it.

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RC
CTO and VP R&D at a tech services company with 11-50 employees

It is stable. We don't have any issues.

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it_user344535 - PeerSpot reviewer
Information Technology Director at Ontegrity

We've encountered no issues with stability.

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FB
Technical Lead with 5,001-10,000 employees

The stability is good. Because it is calibrated for SaaS, it is transparent for us.

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RG
Cloud Solution Architect at a tech services company with 1-10 employees

The stability is good. We haven't had any issues with New Relic. We load test for about 10,000 users accessing the application for every five minutes. This is our use case, and New Relic was used to monitor how the application is performing.

We use SaaS, so we don't really manage New Relic in any of the boxes.

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PR
Systems Engineer at GRIFFIN Solutions Group

The stability has been fine.

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KM
Chief Technology Officer (CTO) at a financial services firm with 51-200 employees
it_user344856 - PeerSpot reviewer
Sr. Principal at a financial services firm with 1,001-5,000 employees

Sometimes when we pull data from New Relic, we time-out or drop data, and we can see when that happens, but we're not sure if it’s us or them.

Also, the alerting system has trouble with large alerts that come up slowly, requiring the operator to know the system well (yellow, red, orange) and to know what the alerts mean.

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it_user342189 - PeerSpot reviewer
Software Engineer at a financial services firm with 501-1,000 employees

Pretty stable. Sometimes the charts will fail to load or there are some random errors. But because of the way we use APM, there’s no significant impact.

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it_user341436 - PeerSpot reviewer
Senior Software Engineer with 201-500 employees

Every now and then there are little quirks, like the web site will stop refreshing by itself, or the graphs will show something that’s not happening. But in my experience just refreshing the graphs will fix it. But we’ve never had any downtime with New Relic.

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it_user266814 - PeerSpot reviewer
Senior Technical Architect with 1,001-5,000 employees

We didn't encounter issues with stability.

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it_user167271 - PeerSpot reviewer
Senior Unix Engineer + Managing Dir at a tech services company with 51-200 employees

None so far. The service is very mature and very stable.

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it_user347676 - PeerSpot reviewer
Director of IT/Operations at a computer software company with 51-200 employees

The aforementioned outages and issues were vexing but, fortunately, are well in the past.

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it_user345000 - PeerSpot reviewer
Senior Software Engineer at a real estate/law firm with 1,001-5,000 employees

It's fantastic, with no bugs or lag.

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it_user344544 - PeerSpot reviewer
Sr. Software Engineer, DevOps at a manufacturing company with 501-1,000 employees

It’s generally stable, but last year it was a little flaky. It wasn’t as responsible as it should have been, as sometimes you would lose some things that you’d worked on, but very few incidences. But currently the newer version is very stable.

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it_user116826 - PeerSpot reviewer
Lead Strategy Architect at a recruiting/HR firm with 1,001-5,000 employees

There were some small bugs with the ability to update the dashboard the driver, RAM, and CPU after we upgraded to a server application. We had to ask New Relic to manage this issue on their side.

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it_user970416 - PeerSpot reviewer
Infrastructure Manager at Mobly

It supports our Black Friday week, when our requests increase about 500 percent. It's very stable.

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it_user344877 - PeerSpot reviewer
Problem Manager at a financial services firm with 501-1,000 employees

I haven’t noticed any issues. There may have been a couple of instances two years ago when New Relic stopped reporting data, but nothing that I know of since then.

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it_user298440 - PeerSpot reviewer
Chief Technology Officer at a comms service provider with 51-200 employees

We see some exceptions in the machine Event Logs from time to time, and we occasionally see high CPU usage from the monitoring components but we've not seen any activity that compromised the stability of our systems as a result.

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it_user344553 - PeerSpot reviewer
SQA Manager at a wholesaler/distributor with 1,001-5,000 employees

No issues encountered.

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it_user344553 - PeerSpot reviewer
SQA Manager at a wholesaler/distributor with 1,001-5,000 employees

No stability issues.

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it_user344553 - PeerSpot reviewer
SQA Manager at a wholesaler/distributor with 1,001-5,000 employees

We had a problem where our application crashed because of New Relic. They acknowledged the problem and we just had to turn it off for six months.

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it_user343464 - PeerSpot reviewer
Senior Software Systems Engineer - Digital Experience at a comms service provider with 1,001-5,000 employees

Very stable. No issues.

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it_user163218 - PeerSpot reviewer
Sr Application Ops Engineer at a tech company with 201-500 employees

Haven't encountered as issues with stability.

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it_user103896 - PeerSpot reviewer
Sales Engineer at a tech consulting company with 11-50 employees
FF
Cloud Solution Architect at FCamara

The stability of the solution has been good for us so far. We don't have any problems with it. It's reliable. It doesn't crash or freeze. There aren't bugs or glitches. 

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it_user344805 - PeerSpot reviewer
Lead Software Architrect at a retailer with 51-200 employees

It’s very, very reliable, no issues, and most importantly we haven’t lost any data and we’ve been able to hotlink particular events. All our documentation about particular events, we can always go back and see, which is good for training.

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it_user344805 - PeerSpot reviewer
Lead Software Architrect at a retailer with 51-200 employees

Used to be fairly slow, but it’s gotten a lot faster. It's industry-leading, the most responsive full suite of tools that I’ve used.

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it_user342075 - PeerSpot reviewer
Software Engineer at a pharma/biotech company with 51-200 employees

It’s pretty solid. Sometimes they have downtime – for the most part the New Relic site is up all the time, but once in a while the data is delayed on the graph (like every month or two), but other than that it works!

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it_user341442 - PeerSpot reviewer
DevOps Engineer at Zendesk

10/10 - it's very stable. It went down, maybe, once.

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it_user289662 - PeerSpot reviewer
Senior Software Engineer at a media company with 1,001-5,000 employees

No, the service appears very stable. We get occasional 503 errors when pushing data to New Relic, but it's fairly infrequent.

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it_user238704 - PeerSpot reviewer
Senior Software Engineer at a tech services company with 1,001-5,000 employees
it_user170535 - PeerSpot reviewer
Information Systems Manager at a tech services company with 51-200 employees

Yes, we have encountered issues with stability.

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it_user344856 - PeerSpot reviewer
Sr. Principal at a financial services firm with 1,001-5,000 employees

Not enough working experience to comment on this, but in my experience, no instability.

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it_user344784 - PeerSpot reviewer
Sr. Ops engineer at a tech services company with 501-1,000 employees

We've had one or two occasions of a few wide spaces in the graphs where the response time didn’t keep up. Sometime it’s a bit slow in processing data, but now it’s much faster and more stable with new releases. Some of the releases I think are already there in production.

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it_user342789 - PeerSpot reviewer
DevOps Engineer at a tech services company with 501-1,000 employees

Very stable. No problems.

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it_user258954 - PeerSpot reviewer
Lead IT Engineer with 51-200 employees

No issues encountered.

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it_user165315 - PeerSpot reviewer
Performance Test Engineer at a tech services company with 1,001-5,000 employees

Yes, sometimes.

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it_user161667 - PeerSpot reviewer
QA Expert with 501-1,000 employees
AN
Software Engineer at a computer software company with 1,001-5,000 employees

We haven't faced any stability issues.

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it_user399825 - PeerSpot reviewer
Software Developer at a tech services company with 1,001-5,000 employees

We've had no issues with stability.

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it_user345018 - PeerSpot reviewer
DevOps Architect at a computer software company with 501-1,000 employees

We encountered no issues with instability.

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it_user266244 - PeerSpot reviewer
NOC Engineer at a financial services firm with 501-1,000 employees

Older versions of .NET.

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it_user4548 - PeerSpot reviewer
Senior Technical Lead: Automation and Performance Testing at a tech vendor with 501-1,000 employees

No issues encountered.

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it_user163950 - PeerSpot reviewer
Consultant Software Developer at a tech consulting company with 51-200 employees

No issues with stability.

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it_user162618 - PeerSpot reviewer
Security Consultant at a security firm with 501-1,000 employees

There are some 5 minutes interruptions that we don't know where they come from, 24x7 confirmed the web was ok so it must be the tool.

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it_user162390 - PeerSpot reviewer
Technical Co-Founder with 51-200 employees
SK
Senior Storage Engineer at a tech services company with 501-1,000 employees

The stability is fine.

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it_user348063 - PeerSpot reviewer
IT Manager at a computer software company with 51-200 employees

It seems pretty stable, although there are times when it is not available.

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it_user343407 - PeerSpot reviewer
DevOps Engineer at a tech company with 5,001-10,000 employees

No reason to worry.

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it_user161835 - PeerSpot reviewer
IT Manager at a government with 5,001-10,000 employees
it_user1000017 - PeerSpot reviewer
Product Manager at a financial services firm with 201-500 employees

New Relic APM is more stable than Dynatrace. I don't have to upgrade that often. I'll need to upgrade Dynatrece after every few months for any of the new releases. 

Sometimes, with Dynatrece after an upgrade to the new release, i.e. if I need to upgrade every half a year, it's not compatible or it has some compatibility issues.

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it_user344568 - PeerSpot reviewer
DevOps Engineer at Cvent

It's good, though there was just one instance where the agent had a problem, but it was quick to remedy.

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it_user342180 - PeerSpot reviewer
Developer, DevOps Team at a media company with 1,001-5,000 employees

We had some problems at the beginning, but we may not have set it up properly. It’s not clear if it was stability problem in New Relic or in our application, and it was just at the beginning.

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it_user175095 - PeerSpot reviewer
Co-Founder at a computer software company

None encountered. It's quite stable.

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it_user344532 - PeerSpot reviewer
DevOps Engineer at a tech services company with 501-1,000 employees

Quite stable. There have been some times where it failed to record something, but those were rare. Pretty reliable.

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it_user344571 - PeerSpot reviewer
Operations, Android engineer at Cvent

There's no problem with stability, but I had one annoying problem where I wasn’t part of the right group, but New Relic fixed it for me.

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it_user344559 - PeerSpot reviewer
Devops Engineer at Cvent

It's fairly stable, but there were some issues every once in a while, but New Relic is very quick to put notifications out.

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it_user162399 - PeerSpot reviewer
Engineer at a financial services firm with 501-1,000 employees

I haven't experienced any issues with stability.

View full review »
Buyer's Guide
New Relic
April 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.