What I like best about New Relic APM is its user interface because it's simple.

The tool lets us view what caused issues, especially in the cloud, where so many things could go wrong.

The most valuable feature of New Relic APM is end-to-end monitoring.

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One of the best features is that New Relic only has a very straightforward pricing model. They only charge for the data that is ingested. All the features that they provide are completely free of cost. You can use any tool that they provide, and you just pay for the data that is ingested.

The initial setup is straightforward. 

It's stable.

New features are added often.

It's scalable. 

Technical support is helpful and adheres to the SLA.

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The solution offers good code detection and resolution.

It offers helpful user metrics so we can learn more about the user experience. 

It has good performance monitoring. 

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We like the performance of the product. It's very good, very reliable.

All features are all capable to responding to our requirements. There's no problem on this side. 

The solution can scale. 

The initial setup isn't a big deal. Our admins can handle it. 

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New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem.

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The best feature of New Relic is its simple look and feel, making it easier to use than other tools.

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The feature I found most valuable is being able to design my queries. It's easy to design a query.

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The product allows the developer to see the actual problems in the applications. It shows which part of the code and which part of the software component or architecture is having a problem. It's easy to resolve the issues and pinpoint the bottlenecks in the application.

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I would have to say the APM module is its most valuable feature.

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The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful.

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The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.

There is a dashboard where you can view API-wise performance. When you click specific APIs, you can get detailed statistics for the same.

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One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up.

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The customization of the start and end time is kind of cool.

It's stable. 

The solution can scale. 

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The most valuable feature of New Relic is its ease of use.

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The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution.

New Relic APM also has good response times.

In the pro licensing model of the solution, my company used the data analysis feature more and took care of more complex workloads that my team could easily track. Data analysis is another feature of New Relic APM which I found helpful.

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The transaction summary is great. It's very helpful for reporting. 

The initial setup was not that difficult. 

It's stable.

The pricing is pretty good. 

The solution is scalable. 

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To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level.

New Relic APM is a very good, tailor-made solution.

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We don't have any problems with this solution.

The configuration isn't terrible when compared with other products.

It does everything we wanted it to do. We haven't been too critical in our thinking about where it can improve.

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It has in-depth analysis using developer code for someone whose not traditionally a developer.

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The monitoring so far has been good and we are happy with it. 

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Its most valuable feature is application performance monitoring.

It gives me a complete x-ray of the application to understand where the bottlenecks are, then improve and fix issues.

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It is a one stop shop and integrates with PagerDuty seamlessly. The solution is pretty self-contained.

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The most valuable features are the dashboards and tracing.

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The alerts that it provides is one of the most common things that we use. As an example, when a service isn't performing how we anticipated it, either I receive an email or my support team receives an email, then we can take action on it.

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The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly. 

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It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard.

I like the overall monitoring and analytical features. It is a complete platform in that regard.

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The one thing that I like the most is the tight integration between different layers like APM, Infrastructure, Logging etc.. I don't have to go to a different UI to view different metrics. Secondly, health maps and service maps helps to evaluate the overall health of all the applications and any dependencies.

With Insights, I can create some powerful impactful dashboard that gives organization the business value they expect from the data collected from different data sources 

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It's a build-down feature, so you have the option to drill down when a call is being received. It further drills down the method level and shows which particular method or hit is actually causing the performance issue.

It's a common feature for all APM tools. That is the key benefit of any APM tool - it helps you to understand and get to the bottom of the issue or the root cause at the earliest possible time.

The solution offers good documentation. 

It's pretty easy to set up.

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The service map feature is very useful.

The simplicity of the dashboard is very good. It shows the throughput latency and all of the transactions.

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We can view the system in one view, showing the utilization and server activity. It lets us tell if our server utilization is high, conduct a memories review, and view it in one dashboard.

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The ability to look at applications directly and be able to dig down to server error details.

In APM, we can see error details for things that we never logged before – things that were occurring in our apps that we never knew about. The “a-ha” moment is the first install, and we immediately started to fix things.

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The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins. 

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The APM is great.

The solution can scale well. 

We've found support to be helpful.

It has a simple initial setup. 

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• The alerting system
• The integration of API Gateway with Lamda and Serverless AWS.

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• It's easy to install and to configure.
• The UI interface and navigation make it easy for a novice user to quickly use the provided relevant performance application data to determine how well their application is performing and to see other areas which may require some further tuning.

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The ability to trace transactions all the way down to find where the software is broken - database, web services, etc., and all the way down, with the trace dumps, to see where our application is broken.

When our app passes critical threshold, can quickly go to Transactions and/or Database views and immediately see the code areas causing the issue. Saves so much time in debugging our code and environments.

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Mainly our developers use this solution, and the executive management. They love seeing all the reports and dashboards. There are two things: your current features, how many people are using them, and that also gives us the sense of what people really want.

It’s like a marketing opportunity also. It gives something more which adds value. From a developer’s standpoint, we can practically put customer attributes for every transaction. We just keep pushing data, different customer attributes, into New Relic, and we can understand quickly what happened in a time frame, plus all of the dashboard views, drill-down reports – you can have multiple reports. The good part is that we don’t have to implement anything on our side – we just use the features.

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We have service in multiple countries, so the monitoring and alerts are valuable features for us. 

Given that the size of the team is small and we have one infrastructure engineer, it’s good that we constantly get alerts if something is going wrong somewhere. You see the spikes. Since we are a small team, one person can set up alerts for three instances, and other instances in UAT, test, and QA environment.

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The versatility of the solution is its most valuable feature. It offers features like user behavior and user experience monitoring besides log management in one suite. When comparing it with other tools, other tools are primarily focused on only the management or only user behavior, but New Relic has both features.

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The most valuable features of New Relic are the reports and ease of use.

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We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.

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There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.

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It has the ability to simulate real-world testing outside of the US, emulating conditions outside the US with remote-access. The rest of world doesn’t have internet the way we do. Because we’re a cloud-based solution, it doesn’t perform consistently the same because of internet issues in other countries.

When our app passes critical threshold, can quickly go to Transactions and/or Database views and immediately see the code areas causing the issue. Saves so much time in debugging our code and environments.

Allows us to test and monitor performance for our international deployments in Asia and Central America throughout the release cycle.

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The ability to do layered reporting quickly and in real-time on stats is the most valuable feature to us.

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The client is looking for infrastructure and for an application. 

So far, we like the insights.

Working with the solution is very easy. It's user-friendly. 

Overall, it's a good product, from what we have evaluated.

Currently, we're more in the process of gathering materials. The solution is quite new for us.

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The most valuable features are infrastructure monitoring and application performance monitoring (APM).

We are developing alerts and methods using the New Relic Query Language (NRQL).

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The most valuable features to us are--

• Measuring performance from the applications point view against the view of the customer's browser,
• Being able to troubleshoot issues due to an app or network issue, and
• The error rate is helpful in finding issues in the server pool.

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The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team.

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The most valuable feature is application monitoring.

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The solution's most valuable aspects are that it tracks java better and operates very efficiently.

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Time of response for back-end and front-end (user) requests.

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It’s absolutely the ability to get a really specific read of what is taking up time. For example, if a webpage takes two minutes to load it tells you why it’s taking so long.

They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking. And, a super nice way of presenting that.

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Application monitoring. The fact that we can trace a request through all the layers of the application (gateway-app server-database (persistent and caching layers)) and trace all the steps in between, is invaluable to us!

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At the moment, I think the aspect of their product is the most useful to us: server monitoring. We actually display the status of our servers continually in our dashboard (using https://Screensaver.Ninja) because that's a critical aspect of our operation. This is only true because our most used product is not gaining new features as we are re-writing it from scratch, but while we were developing new features, their performance report on which controllers are taking the longest and which parts of the application are consuming the most resources is incredibly useful.

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I think the downtime alerts as well as the insight into performance killers from database queries are the most valuable feature for us.

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I’ve gotten our teams to use New Relic to help them craft code that properly performs right out of the gate. It complements our user-acceptance testing where we can put in performance testing right away.

We also have better transparency, we can see bottleneck in resources (need more memory, CPU, etc.), we can catch problems such as full disks before they crash our server. We never had that type of insight before. It makes our Ops teams’ lives easy because they just get emails as to potential issues.

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Debugging tools, as we’re huge on this. Being able to drill down into what’s actually going on with our stack, being able to see the performance issues, where our bottlenecks are.

We do continuous deployment and delivery. One of the things that’s useful is to be able to detect when we deploy bugs and issues into the live platform – error reports are hugely useful.

Throughput, apex, those kinds of things, so we can always see what’s going on. The New Relic Browser also gives us the front-end reporting, versus APM on the back-end.

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I like the integration with PagerDuty, so that helps spread out our on-call schedule. Application performance helps us drill down on the bottlenecks in our applications, to save us a lot of development time.

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• Ease of installation
• Ease of use
• It provides a common platform for Dev and Ops to be able to pinpoint and communicate problems
• The solution allows us to quickly pinpoint problems
• There’s good integration between all the products in the suite – browser and some of the plugins

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It shows us where the bottlenecks are in our code. It was great to reveal where our code was insufficient or needs to be refactored. The most important thing is that it tells us where the latency in throughput and response time are.

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The most valuable feature is the transparency into how applications are running. That’s huge because we previously didn’t have it and we had no idea what was going on. Now, we can see exactly what’s going on and are able to understand what code paths are running. That stuff is hugely beneficial to us.

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• On-demand profiling – This gives us the ability to execute a thread profiler on demand and get a very in depth view of call costs
• ApDex/Error monitoring – As a dev-ops solution, this is a great tool because we’re able to help predict issues before the end-user starts notifying us. We can set thresholds that are based on our metrics

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The new release is very valuable because it is well integrated.

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The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.

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We are able to drill down and see what is going on in the system.

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I think it is the possibility to see the application flow, and gives us suggestions how to manage it. We have a mode we call "influx" where we can see statistics, traffic jams or other important information.

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In our experience, the Server Insights are valuable.

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• Real-time transaction monitoring.
• Seeing a failure from somewhere in the system that you do not have deep-level access to.
• Instantly being able to drill down. For various reasons, developers rarely have access to the production environment. So instead of three days of back and forth with approvals to gain access to the system, we have instantaneous insight into these systems.
• If there was a silver bullet, it tells us in real, actual time where time was spent. We can run it in production on all of our nodes without a performance hit. It doesn’t impact the end user.

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• Custom instrumentation/events. We use this tool are additional analytics and debugging.
• With limited code, we can create and report on custom metrics or events in real-time. This allows us to quickly identify success rates of our efforts.

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The ability to have real-time performance statistics, as we need to know if the main features of our website are working and responding fast enough to our clients' clicks.

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From operationally rich, to developer deep. Invites dev and ops to work together, most operational APM tools don't invite the dev. Most easily adopted APM tool. For innovators first, then the rest of the Org will start to "Get It". View full review »

The most valuable feature was drill-downs. I was able to use it to drill-down into the SQL, get the response time, as well as the allocation based on IO, CPU, and the other resources attached to the SQL queries.

We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right.

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• The APM
• Monitoring
• The capabilities which allow you to easily see whatever you are looking for.

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We used it more heavily before Synthetics came, but it’s kind of like Synthetics, but used domestically.

It allows us to perform threshold testing to see how quickly transactions are getting out to customers, providing us with data such as response time and adequacy.

Our software does significant data queries, so we throttle performance according to region just to keep the application up. Now we can open it up completely because of New Relic tools.

Ability to quickly identify different browser usage performance issues across our application functions. Again saves time in coding to enhance the end user experience.

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It's schema-less and unconstrained to queries. And although NRQL isn’t as expressive as SQL, we're able to implement a solution that uses New Relic's API to provide data so the project manager can query it using NRQL.

They announced that they’re expanding a GUI to make NRQL even less technical.

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The user experience with dashboards and the machine learning features are its most valuable features. The dashboards are useful for BI and fraud detection, if implemented the right way.

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The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.

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Server uptime is its most valuable feature.

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We utilize the APM, BROWSER, and INSIGHTS dashboards on a daily basis to monitor the health and performance of our application.

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I've found the most valuable feature to be--

• Being able to drill down to see data, and
• Being able to capture all the timing information and different functions.

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The way some transactions are recorded, you can dig through and see what’s going on with the request, how many times you’re making a certain call. That’s the biggest part – almost like application profiling.

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It helps you to define the transaction percentages, average time, and highest throughput. Also, it tells us the transactions that take the most time on average. Those are the high level, most useful features.

It also tells us about every single request that comes in and how the system reacts to it. You get to see everything from the dashboard, all these breakdowns per layer of your architecture.

Error rate is the second most useful feature – there are alerts tied to that. You get paged when the error rate is above an expected percentage and that has worked very consistently and reliably for us.

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My organization follows SOA architecture to address the overall complexity. We have broken our system into different services according to complexity and functionality. When we serve a customer, multiple services come into picture. To identify the exact time taken by a service or failure in a service, we had two options:

a) Go through the logs and identify the exact issue or time taken by the component (too complex and takes a considerable amount of time).

b) Install an application monitoring system that can measure the performance of different services from the customer themselves and, in the case of issues, identify the issue and/or alert (less time required to diagnose the actual issue with visual representation).

The second option is much better in all scenarios.

The installation for New Relic is butter smooth and hardly took 5 minutes for the first server. It even reduced to less than 2 minutes for additional servers.

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We are using the SLA reporting, server monitoring and alerting, however the main and most important feature for Mangocam is the real time application performance and capacity reporting. We are also using plugins for memcached and database monitoring and alerting.

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The APM Transaction monitoring is the most valuable feature. Being able to define key transactions and collect traces has been essential to providing actionable data for fixes and improvements.

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The most valuable features for us are--

• Real-time monitoring
• The interface
• The look and feel
• We can check the environment periodically throughout the day
• Good forensics tool if there's an issue

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There are many things, but in particular I like the real-time monitoring. We get to know when a specific service or specific URL is failing and not performing. We can set certain delivery thresholds, which, if broken, we hear about it immediately.

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We can, in seconds, discover and point to the component/code that is giving us performance issues without debugging all the code.

After some days of using the product, we could optimize the code of multiple critical application used by our customers and, therefore, provide better, more stable services.

The ROI was there already after several days. Debugging and finding issues was taking, at a minimum, several days, now we can do it several hours.

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The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features.

It is easy to use, and it gets the job done.

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It's reliable, and the APM is the best of the market today.

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The overview itself provides us clear visibility of how applications are doing, and provides us our response times, data rates, and Apdex score.

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The alerting is by far the most valuable feature, closely followed by the way the platform correlates incidents across applications and components.

We are able to derive very valuable insights into the performance of the entire stack, and most importantly, we get a view as to which components have the biggest impact on the customer experience.

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The application monitoring and Insights functionality. From an Ops perspective the application metrics NR provides opens the hood. I use it often in combination with load and stress tests on UAT environments. The application behavior allows me to discuss the results with the team and focus on possible issues real soon. NR is a very useful tool in a devops and continuous delivery strategy. The reports on SLA metrics and scalability are a very useful tool for service managers.

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We primarily have an API so our front-end apps aren’t a huge part of our business, but Browser allows us to see geo-location to see where requests are coming from.

It also provides us with really valuable information such as which different browsers and versions our website visitors are using.

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The thing I use the most is the ability to tell at a glance that we’re in a red state. We have dashboards around our office which let me know what I need to pay attention to. I can dig into the error. It also has high throughput.

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It allows flexible queries, allowing me to find answers easily.

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The application performance and monitoring. That’s the biggest thing for us as we previously just had a hodge-podge. 

New Relic gives us one view over all our assets. It lets us judge the servers and get a peek at the applications, to figure out if there are any errors.

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Ease of installation/maintenance.

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Monitoring, Custom Dashboards

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The VPN is one of the solution's most valuable features for us.

We like that we have the ability to view users and speculate.

The initial setup is very easy.

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We’re able to see real-time sessions come through. We talk directly to customers as they’re having issues with the site, and we can pull up their email addresses and see what issues they have. For customer support and engineering, it’s crucial.

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Stack traces are the most valuable feature for us. We have a monolithic stack and just having a single place to get product track traces is incredibly valuable. We use all the charts and graphs, but it all comes down to getting stack traces to see how code is flowing.

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The main APM page with the graphs. We leave that up on our wall and we can tell pretty quickly if something is about to go wrong, or if the response time slows down. Database queries are really helpful as they helps to figure out where the low hanging fruit is in terms of making the site faster on the database site. 

I use key transactions a lot when I’m tweaking the resources for the site. There are certain transactions that I care about more than the rest. 

I use the throughput numbers a lot, especially working on workers as opposed to web. If I’m going to add more workers, first I want to know if there will be a bottleneck somewhere.

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Just to show the response time of the app, and how much time each request spends in the tiers. Database is a tenth of a second, web takes two-tenths, and Ruby takes one-tenth.

I can tell you that there are two use cases. One is to look at how we are performing on average over time. So, assuming the systems are healthy and we look at the last month, the average response time is very good at telling us that. Let's say I add capacity, I can see it trend downwards. The other use case is pinpoint key problems happening right now. Uber called and they are saying that their Freshdesk isn’t working. We look in and can see clearly that only the database is taking 27 times longer than it should, and it helps us solve acute broken things.

It helps with current broken things and help us understand what is happening on our system overall.

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It helps us profile specific web server endpoints and identify what can be improved.

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• It provides information on where time is spent overall in server requests.
• It performs database query time analysis.

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Transaction trace under APM.

Ajax section under browser

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Trends and Alerting have been valuable features.

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We can place ad hoc queries to understand user behavior and customer patterns. The data can be collected for any activity that we want to see on any part of our website.

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For the way we use it, we like the monitoring of websites and it allows us to look at the trace stacks to identify problems. We’re also able to compare the day and the week before to see whether problems are reoccurring.

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The most valuable features for us are:

• Application performance index score
• Error rate
• Transaction traces

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I find the error monitoring of IIS web applications to be extremely useful. Being able to filter errors by URL, server, and period of time has been extremely helpful in quickly isolating and fixing problems. Being able to see a list of slow transactions is also very helpful in identifying the root cause of application performance problems.

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New Relic shows how much time each SQL transaction (SQL query) is taking to execute. By this, client can pinpoint the query and modify so that it takes less time to execute.

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• It integrates everything, which is awesome.
• The level of detail and customization, and integrating Insights with an application.
• Using analytics as an application database.
• DevOps for marketing.

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This is an awesome APM, and solves a lot of the problems that were in the interactions between system components and micro services, to see how the system between the backend, middle tier, and front-end works. 

It provides diverse middle-tier Insights through the entire execution landscape and actionable data. Some give you alerts and logs, but to figure out what to do with that is New Relics strength.

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• The monitoring and alerts for servers
• Memory
• Disk space
• CPU

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The API response time has been a valuable feature.

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The most valuable feature is New Relic Insights.

End-user, Synthetics monitoring, Infra, and DB monitoring are very good.

Our customers are happy with the dashboard and the data that it displays and the correlation between the components.

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They have baseline level alerting.

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It helps us organize the data from our clients and reason with it. Moreover, with the client JS API, we can report data to New Relic and query it with Insights. It is easy to use and has an understandable graph editor. 

This is the real deal.

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The most valuable feature for us is the ability to see what is going on with the apps on our web server. We can monitor the response times, throughput, what transactions are fast or slow, and what's being hit more than others.

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It is easy to set up from scratch, as you don’t need resources.

Also, the response time and PHP are valuable.

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Support for plug-ins (RMQ, Redis etc.) is a valuable feature.

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• APM
• Synthetics
• Blazemeter integration

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Alerts when server load reaches thresholds, disk space thresholds and error logging of applications.

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JS error detection, alerting systems.

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The database trace was the most useful service. This helped us to improve performance on our servers by more than 30%.

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It is a software solution as a service, so I don't have to manage it on-premise.

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It shows you what’s going on, but we had to do custom instrumentation ourselves.

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New Relic has proven itself as a very reliable and convenient way to monitor your servers and applications. Compared to other cloud-based offerings, New Relic is easy to install and provides a lot of information to you in a very convenient and easy to understand dashboard.I chose to test drive New Relic after seeing the graphs from a fellow sysad. I was amazed at the level of information and detail that I saw that I decided to try it out myself. What's even more impressive is that you can share monitoring servers or apps with other members of New Relic. Notifications are also available via email, and all of the notifications for my servers and services arrive on time. This allows me to immediately check what is happening and take appropriate action if necessary. View full review »

It gives us insight into several areas--

• Where slowdowns are,
• Which of our customers is hitting us most, and
• If there’s an application issue on the database side, how long a query takes.

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Insights with key transactions and response time, to understand which calls take the longest and where the bottlenecks are.

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Insights.

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The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.

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Real-time error monitoring means I can drill down and see what’s happening. It allows me to see what my latency is while it’s going on.

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Dashboards let us monitor applications. We can see exactly what the problem is and where we need to go to troubleshoot it to solve the problem. Most of the time it tells us what the problem is. When you see it up in the application you put it exactly where you need it; we can troubleshoot simply by looking.

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• App server monitoring
• Response time
• Error Rates

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Transactions overview - we can track the slowest ones to see where the problems occur. It’s the first place we look for problems.

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It’s fast! I have a tab open all the time and I don’t have to refresh the page, I just glance at it. It provides easily digestible information.

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It allows us to break up the bands of types of responses you get, such as database and external transactions.

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Transaction traces

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