New Relic Implementation Team

Iqbal Khowaja - PeerSpot reviewer
Chief Technology Officer at State of Hawaii

We implemented New Relic APM through our in-house team.

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PT
Middleware Specialist at a tech services company with 1,001-5,000 employees

For the setup, we had one person from the customer IT who coordinated with the network team and got the proxy opened, and then tested connectivity between the on-premise site and New Relic data center. 

Later on, we had one person for configuration because sometimes, we also did data masking when we wanted to mask certain data. We didn't want that feed to go to the New Relic data center. We didn't want that data to be exposed. To query the system, there were queries available in the New Relic documentation, and we used to follow that. We also had a customized dashboard. We could prepare our own dashboard for our critical use cases such as payments.

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DM
Director at a tech vendor with 1,001-5,000 employees

Initial setup was done by New Relic, but we did later installations ourselves.

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Buyer's Guide
New Relic
April 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
Rabindra Kumar Maharana - PeerSpot reviewer
Business Consultant at Laminaar Aviation

The IT department took care of deploying New Relic APM. The implementation was in-house, and New Relic gave my company a server similar to a one-of-a-kind setup tool that you can install within half a day.

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PG
Marketing Executive at a financial services firm with 10,001+ employees

Our own team handled the initial setup. 

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AnandPatel - PeerSpot reviewer
Senior Specialist at LTI - Larsen & Toubro Infotech

While it's my understanding that our in-house London team handled the implementation, I can't say if they needed help or recruited consultants or integrators to assist in the process. 

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SR
Principal Architect, Payment Platform at Change Healthcare

The integration and configuration of New Relic was straightforward and easy.

It works well with the AWS platform that we are using. The integration with AWS was straightforward and easy.

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KH
Software Developer at Cox Automotive Inc.

The AWS integration was seamless for us. It was implementing stuff that other people have done so many times before, and the team which headed it up knew what they were doing. From my understanding, there was very minimal configuration. Maybe there was more on the New Relic side, but as far as feeding it, it was pretty easy.

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CL
Senior Infrastructure Architect at General Electric

I did all the configuration, so there is a portion where we install an agent on our infrastructure and on our web services that run. I did all of that configuration. They gave me the account ID and the license to go with it, and I configured that in some of their config files, then I knew exactly where to send the logs to, etc.

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PS
Director of Performance Testing at a tech services company with 201-500 employees

The customer tends to handle the deployment process.

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AT
DevOps and Systems Engineer at a tech services company with 51-200 employees

We implement the solution in-house for customers and offer both on-premises and cloud options. 

I prefer the on-premises option because I like to configure and set things up rather than using ready-to-go options. 

The solution does not require ongoing maintenance because it works fine and runs with no troubles. 

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it_user336102 - PeerSpot reviewer
Application Performance Monitoring Lead at a energy/utilities company with 10,001+ employees

It was deployed by an in-house middleware team with vendor consulting in a few areas where the browser auto injection failed. The vendor team was very knowledgeable of their products and how to deploy and configure across an array of platforms.

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Tapas Das - PeerSpot reviewer
Vice President at Serosoft

We have a team that does the deployment of the solution.

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RD
Director IT at a retailer with 10,001+ employees

We have an in-house technical team for implementation and deployment.

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it_user395046 - PeerSpot reviewer
Sr. Hybris Consultant at a tech services company with 10,001+ employees

We developed in-house and also maintain the developed application.

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YK
Manager at a financial services firm with 10,001+ employees

We had a vendor partner assist us with the implementation.

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NM
CTO at a tech vendor with 11-50 employees

We implemented in-house.

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it_user339354 - PeerSpot reviewer
Managing Director/CEO at a tech services company with 51-200 employees

We did it ourselves, and it's easy.

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it_user288351 - PeerSpot reviewer
CEO at Carousel Apps

I implemented it myself.

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PG
Cloud Consultant at a tech services company with 201-500 employees

One person can do the implementation. However, depending on how many devices you have it could require a little more work. There are third-party scripts that are available to install New Relic Insights across all devices.

In AWS or Azure, we have a root command that can select multiple devices making the process easier.

There was zero maintenance needed for New Relic Insights, it automatically updates.

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it_user293898 - PeerSpot reviewer
.NET Web Development Manager at a music company with 501-1,000 employees

In-house. Always start with your development or QA environment. While we had no issues, it’s best to take a dry run, and get a feel for how the app affects performance to see if the data is what you’re looking for.

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TF
System Administrator at a insurance company with 1,001-5,000 employees

Our office did the implementation of the solution.

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it_user346830 - PeerSpot reviewer
CEO at Shared Technologies

We did it in-house, you just have to follow the documentation.

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it_user293898 - PeerSpot reviewer
.NET Web Development Manager at a music company with 501-1,000 employees

In-house. Always start with your development or QA environment. While we had no issues, it’s best to take a dry run, and get a feel for how the app affects performance to see if the data is what you’re looking for.

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it_user267330 - PeerSpot reviewer
Plone developer. Python programmer. Technical project lead. at a tech services company with 501-1,000 employees

We implemented New Relic ourselves

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KM
Chief Technology Officer (CTO) at a financial services firm with 51-200 employees
it_user266814 - PeerSpot reviewer
Senior Technical Architect with 1,001-5,000 employees

New Relic only comes in SaaS flavor and installation is pretty quick. We used our in-house team for implementation.

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it_user167271 - PeerSpot reviewer
Senior Unix Engineer + Managing Dir at a tech services company with 51-200 employees

We implemented it in-house.

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it_user347676 - PeerSpot reviewer
Director of IT/Operations at a computer software company with 51-200 employees

I performed the implementation personally.

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it_user116826 - PeerSpot reviewer
Lead Strategy Architect at a recruiting/HR firm with 1,001-5,000 employees

You install it yourself.

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it_user298440 - PeerSpot reviewer
Chief Technology Officer at a comms service provider with 51-200 employees

We provide managed services on Microsoft Azure and Verizon Terremark for a number of enterprise organizations including Government, Motor Vehicle Manufacturers and FMCG.

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it_user163218 - PeerSpot reviewer
Sr Application Ops Engineer at a tech company with 201-500 employees

We did not implement through a vendor.

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it_user103896 - PeerSpot reviewer
Sales Engineer at a tech consulting company with 11-50 employees
it_user344805 - PeerSpot reviewer
Lead Software Architrect at a retailer with 51-200 employees

We set it up through Heroku.

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it_user300519 - PeerSpot reviewer
Head of Content and Backend developer at a pharma/biotech company with 51-200 employees

New Relic is a software as a service so there is no implementation per se, just a setup.

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it_user289662 - PeerSpot reviewer
Senior Software Engineer at a media company with 1,001-5,000 employees

It was done in-house.

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it_user170535 - PeerSpot reviewer
Information Systems Manager at a tech services company with 51-200 employees
it_user258954 - PeerSpot reviewer
Lead IT Engineer with 51-200 employees

We didn't install it through a vendor.

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it_user165315 - PeerSpot reviewer
Performance Test Engineer at a tech services company with 1,001-5,000 employees
it_user161667 - PeerSpot reviewer
QA Expert with 501-1,000 employees

In-House Team.

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SH
Solutions Architect at VaporVM

We have our own team for implementation, deployment, and maintenance.

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it_user266244 - PeerSpot reviewer
NOC Engineer at a financial services firm with 501-1,000 employees

We did it in-house.

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it_user4548 - PeerSpot reviewer
Senior Technical Lead: Automation and Performance Testing at a tech vendor with 501-1,000 employees

We implemented it in-house.

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it_user163950 - PeerSpot reviewer
Consultant Software Developer at a tech consulting company with 51-200 employees
it_user162618 - PeerSpot reviewer
Security Consultant at a security firm with 501-1,000 employees
it_user162390 - PeerSpot reviewer
Technical Co-Founder with 51-200 employees
it_user161835 - PeerSpot reviewer
IT Manager at a government with 5,001-10,000 employees
it_user175095 - PeerSpot reviewer
Co-Founder at a computer software company

In house team.

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it_user162399 - PeerSpot reviewer
Engineer at a financial services firm with 501-1,000 employees

Implemented on my own

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Buyer's Guide
New Relic
April 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.