New Relic Other Solutions Considered

Iqbal Khowaja - PeerSpot reviewer
Chief Technology Officer at State of Hawaii

We evaluated several tools, such as AppDynamics and Datadog, where we did demos and test runs.

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AS
Senior System Administrator at Q4 Inc.

While we do use this solution currently. we are still debating between various products out there.

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PG
Marketing Executive at a financial services firm with 10,001+ employees

I did not handle any evaluations on my end. I'm not sure if the company looked at other options. 

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Buyer's Guide
New Relic
March 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
DP
Senior DevOps Engineer Individual Contributor at EML Payments Ltd

We looked at Datadog initially and found the initial setup to be far more complex than what we found in New Relic. 

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SF
CIO at ROLLER

We also evaluated AppDynamics and Dynatrace. 

We chose New Relic because they have a slightly different pricing model. We were aggressively negotiating price, which means they gave us a pretty good price. Since then, they have continued upholding that same level of customer service, discounts, and partner level. So, it has been really nice working with them.

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SR
Principal Architect, Payment Platform at Change Healthcare

I zeroed in on New Relic. I was looking for a cloud native product at the time that I was looking for a solution, and two years ago, it was one of the leading products. It was quick to market, and we wanted to implement something quickly. It provided all the features which were required, and we didn't have to do our own installs within our data center.

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KH
Software Developer at Cox Automotive Inc.

We were also looking at CloudWatch and a homegrown performance-type solution.

We chose New Relic because it is all-inclusive. It has everything right there.

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PS
Director of Performance Testing at a tech services company with 201-500 employees

I've done some research, more towards trying to understand various features. The customer, however, decides what tool to use. I don't really have the authority to compare anything and make suggestions. 

That said, when it comes to New Relic against AppDynamics against Dynatrace, or for that matter, Datadog, there are a few which have a higher price and provide richer UI. We did not really end up seeing a very major difference except in terms of monitoring.

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it_user341649 - PeerSpot reviewer
Architect Group Manager at a financial services firm with 10,001+ employees

When looking, we look at the reliability of the vendor and the level of adoption of the solution we’re interested in.

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AT
DevOps and Systems Engineer at a tech services company with 51-200 employees

There were some benefits to using AppNeta. It provided more detailed stats and graphs for hosting products. If you need more specific digitalization based on system stats, you might want to go with AppNeta. For our use cases, it was less stable and more expensive than the solution. 

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it_user342795 - PeerSpot reviewer
Senior QA Lead/Product Manager at Ontegrity

I think we also looked at one or two. The first one we tried was New Relic. The reputation of the vendor – we decided to give New Relic a try after hearing about how it was used to fix the Affordable Care Act implementation. That’s how we heard about New Relic. We needed to set up monitoring and alert – when we saw New Relic we liked it and its ease of setup. We gave it a 30-day trial and after that there was no looking back.

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it_user342795 - PeerSpot reviewer
Senior QA Lead/Product Manager at Ontegrity

I think we also looked at one or two. The first one we tried was New Relic. The reputation of the vendor – we decided to give New Relic a try after hearing about how it was used to fix the Affordable Care Act implementation. That’s how we heard about New Relic. We needed to set up monitoring and alert – when we saw New Relic we liked it and its ease of setup. We gave it a 30-day trial, and after that there was no looking back.

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Tapas Das - PeerSpot reviewer
Vice President at Serosoft

We have not evaluated other solutions.

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SA
IT operation manager at a tech services company with 201-500 employees

We evaluated other solutions, such as Dynatrace and Datadog. When comparing New Relic APM to other monitoring tools, it's not complex and is similar in features.

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it_user344535 - PeerSpot reviewer
Information Technology Director at Ontegrity

We didn't consider any other solution.

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BM
Product Manager Cloud at Pricer

I'm also looking at Dynatrace and Datadog.

The thing is all of these three solutions are doing the same thing. It depends. What we're currently comparing is pricing and if they work for the company on a budget level. We want to see what offers the most for the best rate. We're still trying to figure that out.

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it_user395046 - PeerSpot reviewer
Sr. Hybris Consultant at a tech services company with 10,001+ employees

We did investigate other software, such as Ruxit and AppDynamics, but the price and quality of New Relic made us choose New Relic.

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YK
Manager at a financial services firm with 10,001+ employees

There were other options that were considered, but I was not a part of the decision making process.

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DC
CTO at Elo7

I have tried other competitors of New Relic, but the other competitors which I tried were not good. On the other hand, the competitors are cheaper than New Relic.

We chose New Relic because it has all the attributes which we are using to monitor the health of servers.

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NM
CTO at a tech vendor with 11-50 employees

The alternative is to do UNIX profiling. Basically, you do it piecemeal, and amongst those piecemeal solutions is also browser profiling, and it’s really hard to justify. We thought about it, as if you’re a relatively small company New Relic is expensive, but it's way better than that. The price point is an issue so we turn it on and off when we need it. Not a great solution for a start-up.

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it_user339354 - PeerSpot reviewer
Managing Director/CEO at a tech services company with 51-200 employees

Can't remember which platforms were out there. Soon after we started with New Relic, AppDynamics went live, and much later Server Density added APM. They both seem like worth competitors, but as previously mentioned: we have no reason to switch yet.

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it_user288351 - PeerSpot reviewer
CEO at Carousel Apps
it_user342744 - PeerSpot reviewer
Director of Corporate and Software Development at a consultancy with 51-200 employees

I think documentation is probably key for us, and then support. Reputation and long-term relationship doesn’t matter so much if they have a good product. For this product we didn’t really have a viable alternative. We couldn’t find anybody else who did something similar.

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it_user342747 - PeerSpot reviewer
Technical Director at a tech services company with 51-200 employees

We also looked at AppDynamics. New Relic felt like a better solution and the data that came out during the trial was better.

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it_user342033 - PeerSpot reviewer
Director of Operations at Trulia

There weren’t really any contenders – it was go with our home grown solution or this. Initially the product effectiveness was the top of the list. Cost is a consideration. Really cost was secondary to whether the tool actually worked and delivered value. Support wasn’t high on the list but it was a consideration. Mainly the ease of use and product effectiveness are the two main considerations.

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it_user342054 - PeerSpot reviewer
Engineering Manager at Survox

New Relic was it. We looked at other things we could put together ourselves, but they weren’t the full package. Something like this is all-inclusive; it’s a one-step.

We look for their reputation, how many people are using the solution. When your peers talk about it, you know that’s something you should consider. Knowing also who their customers are and how long they’ve been around is important.

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it_user293898 - PeerSpot reviewer
.NET Web Development Manager at a music company with 501-1,000 employees

We did evaluate one additional tool but the install and integration was significantly more cumbersome. The core reason we chose New Relic was the ease of us and the quality of the metrics it gave us. Within hours of demoing the product, we were already learning more about our application than we expected.

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BB
Principal Architect at Projekt202

We evaluated Dynatrace and a few others. These competitors did not provide as much in-depth information, but they were considered because they were far more cost-effective.

We went with New Relic because it was best of breed.

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LA
VAP & IT Planning & Optimization Responsible at a comms service provider with 10,001+ employees

We looked at Dynatrace. We analyzed the differences between New Relic and Dynatrace and we realized that New Relic was easier to implement and that our Miami office had experience to do so. They had already started using it there, in the Operations office. So, we went with New Relic.

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it_user346830 - PeerSpot reviewer
CEO at Shared Technologies

We evaluated many products, and chose New Relic because of its deep integration with Drupal.

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it_user342723 - PeerSpot reviewer
CTO at Lab Zero

Dynatrace came up in conversations, but not really. Solarwinds also.

New Relic is the first thing we bring up. When the vendor is aligned with the rest of the development community around the technologies. They have nice trial periods, month-to-month, which does make it easy. We are looking for solutions that allow us to say with a straight face to our clients that they work and they’re safe.

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it_user293898 - PeerSpot reviewer
.NET Web Development Manager at a music company with 501-1,000 employees

We did evaluate one additional tool but the install and integration was significantly more cumbersome.

The core reason we chose New Relic was the ease of us and the quality of the metrics it gave us. Within hours of demo-ing the product, we were already learning more about our application than we expected.

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it_user267330 - PeerSpot reviewer
Plone developer. Python programmer. Technical project lead. at a tech services company with 501-1,000 employees

No other options evaluated,

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RC
CTO and VP R&D at a tech services company with 11-50 employees

In addition to New Relic, we evaluated Monitis and Dynatrace. We chose New Relic because it was cheaper for us as a startup, and it is also faster and more user-friendly.

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FB
Technical Lead with 5,001-10,000 employees

Splunk and Dynatrace are the alternatives in the market. New Relic is the solution that our company purchased.

I have used another product at my company called Dynatrace. Though, I think New Relic is better because its dashboard is more intuitive for users. I use Dynatrace at my company because we have a partnership with them.

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RG
Cloud Solution Architect at a tech services company with 1-10 employees

We evaluated a couple of other vendors: AppDynamics and Datadog. They were quite a few other players as well, but we are happy with New Relic because it is simple to use and the developers can use it in their development.

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PR
Systems Engineer at GRIFFIN Solutions Group

New Relic was the main product that we looked at.

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it_user266814 - PeerSpot reviewer
Senior Technical Architect with 1,001-5,000 employees

Yes. We evaluated AppDynamics.

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it_user347676 - PeerSpot reviewer
Director of IT/Operations at a computer software company with 51-200 employees

We evaluated building similar functionality ourselves using open source JVM monitoring and log analysis tools. We also evaluated a few semi-competitors. The home-brewed solution would have required additional engineering staff and a much longer build time. The also-ran services were astronomically more expensive.

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it_user116826 - PeerSpot reviewer
Lead Strategy Architect at a recruiting/HR firm with 1,001-5,000 employees

We looked at other products, but we had first priority on an ROR/Ruby application for a new application. The payroll exchange used by our customers all over the world and some good competitors didn't support ROR/Ruby applications.

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it_user298440 - PeerSpot reviewer
Chief Technology Officer at a comms service provider with 51-200 employees

We evaluated a number of solutions but this is the only platform we've fully deployed to production. We looked at MS System Center, DataDog, Paraleap and SolarWinds.

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it_user164280 - PeerSpot reviewer
Senior Service Manager with 51-200 employees

We considered AppDynamics. It's is a more mature product in my opinion, but far more expensive.

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it_user163218 - PeerSpot reviewer
Sr Application Ops Engineer at a tech company with 201-500 employees

I was not involved in the choice/purchase of this product.

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it_user341442 - PeerSpot reviewer
DevOps Engineer at Zendesk

We looked for a product that gives the data in a way that is easy to visualize, is reliable, and is simple.

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it_user300519 - PeerSpot reviewer
Head of Content and Backend developer at a pharma/biotech company with 51-200 employees

I chose this product for its ease of integration with our software stack, and its very attractive price plan.

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it_user170535 - PeerSpot reviewer
Information Systems Manager at a tech services company with 51-200 employees
it_user344493 - PeerSpot reviewer
Tableau Software at a tech services company with 501-1,000 employees

We compared them to others, but they seem to be pumping out more features. Insights has no competition. They pump APM and browser data automatically so that it’s all seamlessly integrated into their insights.

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it_user161667 - PeerSpot reviewer
QA Expert with 501-1,000 employees

We evaluated DataDog.

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SH
Solutions Architect at VaporVM
AN
Software Engineer at a computer software company with 1,001-5,000 employees

We also considered Datadog, but New Relic had better features for our use case and good support.

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it_user399825 - PeerSpot reviewer
Software Developer at a tech services company with 1,001-5,000 employees

We also looked at Raygun.io and TrackJs which are great products, but neither has the tri-factor, which is:

  1. Tracking errors with integration to the server
  2. Ability to report you own data
  3. Ability to build you own custom dashboard
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it_user4548 - PeerSpot reviewer
Senior Technical Lead: Automation and Performance Testing at a tech vendor with 501-1,000 employees
  • Gomez by Compuware
  • AppDynamics
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it_user162618 - PeerSpot reviewer
Security Consultant at a security firm with 501-1,000 employees

Yes, Zenoss and AppDynamics.

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SK
Senior Storage Engineer at a tech services company with 501-1,000 employees

New Relic SaaS seems to do some things much better than SolarWinds, which we have on-premise.

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it_user343407 - PeerSpot reviewer
DevOps Engineer at a tech company with 5,001-10,000 employees

We also look at AppDynamics, DataDog, and a few other teams, but they weren’t as in depth. We looked for ease of use, and the amount of clues it could add to our platform and to the DevOps team.

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it_user161835 - PeerSpot reviewer
IT Manager at a government with 5,001-10,000 employees

Yes. Compuware, CA monitoring products and Riverbed APM (old Opnet solution).

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it_user1000017 - PeerSpot reviewer
Product Manager at a financial services firm with 201-500 employees

I recommend evaluating both New Relic APM and Dynatrace to see which features benefit your company specifically. Dynatrace is easier for getting started with no experience.

If you are a very experienced user and have intimate knowledge of your network architecture, then choose New Relic APM over Dynatrace.

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it_user175095 - PeerSpot reviewer
Co-Founder at a computer software company

We analyzed AppDynamics as well but found New Relic better suited for us.

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it_user162399 - PeerSpot reviewer
Engineer at a financial services firm with 501-1,000 employees

Did PoC using pro version.

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Buyer's Guide
New Relic
March 2024
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.