New Relic Synthetics Competitors and Alternatives

Get our free report covering Instana, Datadog, Dynatrace, and other competitors of New Relic Synthetics. Updated: October 2019.
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Read reviews of New Relic Synthetics competitors and alternatives

Samy Senthivel
Vendor
Enterprise Monitoring Service Manager at a tech vendor with 5,001-10,000 employees
Mar 18 2018

What is most valuable?

We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer… more»

How has it helped my organization?

Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs. So, it's catching… more»

What needs improvement?

There are lots of areas. One is, if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we… more»

What's my experience with pricing, setup cost, and licensing?

The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard. I don't think they will be able to get customers.

If you previously used a different solution, which one did you use and why did you switch?

We previously used Sitescope. It is a high-speed product but it was not evolving to match the technology changes that were happening in the industry, like syndicated… more»

What other advice do I have?

I have noticed they are coming up with APIs to get metrics and then prepare dashboards. Also, they are enhancing their reports on transaction monitoring and they're coming… more»

Which other solutions did I evaluate?

During that time we evaluated New Relic. New Relic did not have an on-prem node. We had some internal applications, so we needed both internal and external application… more»
Paul-Fijma
Real User
Technical Engineer at Asperion
Oct 02 2019

What is most valuable?

The solution integrates well with the Microsoft platform.

What needs improvement?

In comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler.

If you previously used a different solution, which one did you use and why did you switch?

We previously used New Relic. Azure Monitor does a better job of integrating with Microsoft, which is one of its main selling points.

What other advice do I have?

Currently, we are using all deployment models: public cloud, private, hybrid, and on-premises. Since we already have Azure, they deliver the monitoring solution as part of our environment. Azure is more integrated into the infrastructure than New Relic was. You can use infrastructure components… more»
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