New Relic Synthetics Overview

New Relic Synthetics is the #30 ranked solution in our list of APM tools. It is most often compared to Datadog: New Relic Synthetics vs Datadog

What is New Relic Synthetics?

New Relic Synthetics - powered by a selenium-driven Chrome browser - allows you to monitor and test your apps and address issues before they affect your end users. Explore everything from easy-to-read waterfall charts and test results to detailed downtime and error reports. Synthetics features includes monitor business-critical functionality, deep dive troubleshooting, complete application lifecycle monitoring and alerts, maintaining SLAs and customer satisfaction.

Buyer's Guide

Download the Application Performance Management (APM) Buyer's Guide including reviews and more. Updated: May 2021

New Relic Synthetics Customers

Fairfax Media, MercadoLibre, Costa Coffee, Kiva,,

New Relic Synthetics Video

Pricing Advice

What users are saying about New Relic Synthetics pricing:
  • "I loved this product, but we can no longer afford it, so we dropped it."

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Database Administrator at a music company with 51-200 employees
Real User
Top 5
Good drill-down functionality let us see through to SQL code, and it integrates well with Slack

What is our primary use case?

We were using New Relic Synthetics to test our application, which retrieved data from the web on a daily basis. Our second use case was that it helped us to isolate any bad code. You put the hooks in for the website as a database, and you can drill down into all of the offending code. You can even go down into the SQL. We were running an Oracle database and I was the DBA, so the SQL level was my responsibility.

Pros and Cons

  • "We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
  • "There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

What other advice do I have?

Honestly, at first, I was very hesitant about using this product. My advice is to learn to use it and learn all of the features because it has many of them, not all of which are documented, but they work wonders. For us, they really helped a lot. I would rate this solution an eight out of ten.