We used a consultant to assist with the deployment, and the experience was pretty good.

Initially, Deloitte used to set it up for us. There were a lot of contractors from Deloitte who used to work for us, and slowly, we have also built our in-house team. So, we now have a few in-house Newgen resources, and we also have a few contractors from multiple companies.

All of the development is currently happening at Newgen. They are a good team that is proactive, and they are trying to accommodate all of our requirements. I have no quarrels there.