I would rate this solution 8 out of 10.

It's quite a configurable tool. It's customizable and you can make workflows for your business requirement. You can design it for your industry requirements.

This solution is very cost effective and very flexible. The disadvantage is that they are lax in their approach, so you have to be assertive when you are dealing with them.

I would rate this solution an eight out of ten.

I am overall satisfied with it. I didn't hear anything bad or any negative feedback about it. So far, so good. I would rate it an eight out of ten.

On a scale of 1 - 10, I give Newgen OmniFlow an eight. I have six years experience in Newgen and we have implemented our own Newgen now with 2,000 to 3,000 implementations since then. We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business. We cannot say, "No, it's not feasible," because everything is feasible from the Newgen BPM.

If this product is being used for pure workflow, without too much customization, then I think it is a good solution.

I would rate this solution an eight out of ten.

Newgen OmniFlow users should not overload the platform at any point in time. Take it slowly, progress one process at a time. Wait until you have achieved at least optimal satisfaction in the process before starting to onboard another process.

Newgen OmniFlow was supporting their IT in such a way that when they have issues, it takes too long to match the response time. I will advise anyone for continuous training instead.

I'll give them a seven or six in my review. Studies express that the platform isn't developed enough. The platform is not compatible with browsers or old fashioned software like Explorer. Not compatible with newer versions of Explorer and not even compatible with Google Chrome. 

I rate Newgen OmniFlow a seven out of ten.