Newgen OmniFlow Other Advice

JoyceJose
Chief Manager at a financial services firm with 10,001+ employees
This solution is very cost effective and very flexible. The disadvantage is that they are lax in their approach, so you have to be assertive when you are dealing with them. I would rate this solution an eight out of ten. View full review »
ProcesBus544
Business Process Analyst at a financial services firm with 5,001-10,000 employees
Newgen OmniFlow users should not overload the platform at any point in time. Take it slowly, progress one process at a time. Wait until you have achieved at least optimal satisfaction in the process before starting to onboard another process. Newgen OmniFlow was supporting their IT in such a way that when they have issues, it takes too long to match the response time. I will advise anyone for continuous training instead. I'll give them a seven or six in my review. Studies express that the platform isn't developed enough. The platform is not compatible with browsers or old fashioned software like Explorer. Not compatible with newer versions of Explorer and not even compatible with Google Chrome. View full review »
reviewer1189299
User at a financial services firm with 1,001-5,000 employees
If this product is being used for pure workflow, without too much customization, then I think it is a good solution. I would rate this solution an eight out of ten. View full review »
Find out what your peers are saying about Newgen, IBM, Pega and others in Business Process Management. Updated: November 2019.
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