Scalability-wise it is pretty good, but again, you have to monitor it constantly. We have approximately five thousand main users and two thousand concurrent connections. In some cases, the number of concurrent users goes above five thousand.

There are no issues with the scalability of Newgen OmniFlow.

Getting on the platform is very difficult for our in-house IT guys. Our IT guys are not even able to enhance existing processes. If we have any enhancements, we have to call the Indian guys.

On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes. Also, always have to contact the guys in India. 

When I didn't want to push people on the processes, we bought an enterprise license, which means that we have a limited license on that one. On that one. I'll rate them a 10 because we don't pay any additional fees.

On average, we have about 5000 users on the platform. When you put them all together, maybe the number of concurrent users at any point in time might be around 500 to 1000.

The scalability of Newgen OmniFlow is good.