NICE Merced Overview

What is NICE Merced?
Merced's flagship solutions, available in on-premise, SaaS and hosted models, include Merced Service Performance Management, which provides performance analytics and dashboards, service coaching, incentive management and real-time reporting for enterprise service personnel. They also include Merced Sales Performance Management with incentive and quota management, performance analytics and dashboards, sales development and coaching, and other analytics solutions.

NICE Merced is also known as Merced.

NICE Merced Buyer's Guide

Download the NICE Merced Buyer's Guide including reviews and more. Updated: January 2021

NICE Merced Customers
Financial Services
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Buyer's Guide
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