NinjaOne Pros review quotes

Aziz Lyazami - PeerSpot reviewer
Nov 15, 2023
The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good.
BENDER BENEDICT - PeerSpot reviewer
Dec 2, 2022
NinjaOne has a feature where we can create custom scripts that we can run on devices remotely.
HH
Apr 28, 2021
We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues.
Learn what your peers think about NinjaOne. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
BH
Sep 25, 2023
The most relevant feature is the monitoring, which provides built-in tools for sending commands.
Gabriel Lunay - PeerSpot reviewer
Dec 7, 2022
The most important aspect of this tool is the security it provides our company.
Joe Malinosky - PeerSpot reviewer
Dec 1, 2022
The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on.
Mark Farquharson - PeerSpot reviewer
Nov 29, 2022
It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently.
KS
Feb 16, 2021
It just works as advertised and serves the purpose for which we got it.
Gian Fountain - PeerSpot reviewer
Dec 5, 2022
The most valuable feature we have found currently is probably patch management.
Ramunas Tranavicius - PeerSpot reviewer
Dec 5, 2022
NinjaOne's best feature is its monitoring.
 

NinjaOne Cons review quotes

Aziz Lyazami - PeerSpot reviewer
Nov 15, 2023
The ticketing system in NinjaOne is not the best.
BENDER BENEDICT - PeerSpot reviewer
Dec 2, 2022
The NinjaOne distribution server is highly dependent on an active directory.
HH
Apr 28, 2021
I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to.
Learn what your peers think about NinjaOne. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
BH
Sep 25, 2023
The graphical user interface could be improved.
Gabriel Lunay - PeerSpot reviewer
Dec 7, 2022
I want NinjaOne to improve the reports.
Joe Malinosky - PeerSpot reviewer
Dec 1, 2022
The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10.
Mark Farquharson - PeerSpot reviewer
Nov 29, 2022
The remote connectivity could be better. It works most of the time, but sometimes, there are issues.
KS
Feb 16, 2021
It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices.
Gian Fountain - PeerSpot reviewer
Dec 5, 2022
I would like to see more scripts for PowerShell commands.
Ramunas Tranavicius - PeerSpot reviewer
Dec 5, 2022
NinjaOne's dashboard could be easier to use.