NinjaRMM Overview

NinjaRMM is the #7 ranked solution in our list of top Remote Monitoring and Management Software. It is most often compared to Atera: NinjaRMM vs Atera

What is NinjaRMM?

NinjaRMM simplifies and automates the day-to-day work of managed service providers and IT professionals so they can focus on complex, value-added services, end-user relationships, and strategic growth. NinjaRMM is a powerful, easy-to-use remote monitoring and management platform that provides a single-pane-of-glass view into all your endpoints and the tools you really need to improve delivery.

Buyer's Guide

Download the Remote Monitoring and Management Software Buyer's Guide including reviews and more. Updated: June 2021

NinjaRMM Customers

Status Pros, Mitchell and Company

NinjaRMM Video

Pricing Advice

What users are saying about NinjaRMM pricing:
  • "Its pricing is great."
  • "We got a pretty good deal. It was fairly affordable."

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HH
Owner at Quantiv Networks
Real User
Top 5
Works brilliantly, great pricing and support, and has a simple web interface and capable mobile app

What is our primary use case?

We use it for monitoring and alerting related to our client's network infrastructure. It is a SaaS solution. We have its latest version. It is mostly cloud-based in terms of the interface. The agents get updated automatically.

Pros and Cons

  • "We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
  • "I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

What other advice do I have?

Within the MSP space, there are limited PSA tools that we're able to use to integrate with it. They do have an API, and I have a developer working on something to integrate with Integromat, which is an API connection tool. We're currently trying to build something out to connect to their API, which just started moving forward. Their API version 2 recently came out, and that was a little bit of a headache, but we're moving forward with that now. So, I can't really complain about it, but it has just kind of delayed our project. I would definitely recommend this solution. I would rate NinjaRMM a…
KS
Administrator at BAPS Swaminarayan Sanstha
Real User
Top 5
A simple and cost-effective remote management solution that serves the purpose

What is our primary use case?

We use it for managing servers and workstations across multiple locations. We are using its latest version.

Pros and Cons

  • "It just works as advertised and serves the purpose for which we got it."
  • "It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

What other advice do I have?

If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice. I would rate NinjaRMM an eight out of ten. It meets all the requirements for which we got it, and it serves all the purposes.
Buyer's Guide
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