The solution's most valuable feature is related to its remote access. At my workplace, which is a school with a huge campus where I work for a few hours, it was very painful for me to walk through. My managers expected me to achieve my goal by 10 AM, at a time when I had to walk a lot around the school campus and before NinjaOne was introduced at my workplace. The solution's ability to provide remote access and automation, deploy software, and update all our computers on time is great.

I like NinjaOne because it's super user-friendly. Even though I'm not a tech person, I can understand easily this solution. I've tried some other products. I wouldn't say that I don't like them, it's just that it's hard for me to use them. What I like with NinjaOne are the tasks, because you can schedule scripts. I'm very much a fan of the scripts. You can schedule scripts inside tasks, so the solution does them when you want to run them. 

The tool's most valuable feature is third-party application updates. 

The most relevant feature is the monitoring, which provides built-in tools for sending commands. The TeamViewer bot option also works well as part of the scripting. NinjaOne has had some initial issues with the remote connection. NinjaOne is the cheapest way to connect to Azure remotely because a TeamViewer subscription for a year is far more expensive.

The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on.

NinjaOne is a SaaS application. Most of the updates are done on the agent.

NinjaOne has a feature where we can create custom scripts that we can run on devices remotely. We use the feature for managing devices without having to be in front of those machines.

Device management is a valuable feature. The patch management requires some configurations that are out-of-the-box. We may not achieve what we want to achieve unless we modify and make some changes to the default configuration. In terms of out-of-the-box configuration, the solution works fine. NinjaOne is a device monitoring solution that allows us to see the status of the devices in terms of RAM usage, and CP usage, and we can get a few processes that work very well. The software deployments are scripted, which also works very well.

The monitoring and management functions are the most valuable.

We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts.

It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues. 

NinjaOne is good at managing all updates and helped me carry out remote support on my client's computers through TeamViewer. It also helped with management of the antivirus that I deployed through bitdefender. The most valuable feature is automated remote management.

The most valuable feature we have found currently is probably patch management. With patch management, it saves us fifteen to twenty hours a week.

It just works as advertised and serves the purpose for which we got it.

NinjaOne's best feature is its monitoring.