Nutanix Prism Room for Improvement

DP
Sr. Network Systems Administrator at Moda Health

The licensing cost has room for improvement.

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RS
IT Support Supervisor at a local government with 201-500 employees

The simplicity that Prism provides is something of a dual-edged sword. It can be almost too simple at times. When there is an issue and something is really wrong, it can make it a little more difficult to track it down because the Prism interface is very limited for drilling down into those highly technical or highly complicated errors. That's usually when you have to break out the admin guide, look up the commands, and log in to the backend hardware. You don't get good, in-depth troubleshooting through the Prism interface.

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YS
Data Center Admin at a educational organization with 1,001-5,000 employees

When we get a request from a user for a file-level recovery, there are self-recovery options, but they only work if the replication is available to that cluster locally. Our company policy is to have 30 days of backup at DR sites and just the last backup at our production site. Whenever we have a request, we just have one copy at the production site. In VMware, we could restore a VM and attach the hard drive to any other server and copy the file easily. But that kind of facility is not available in AHV. 

Either we have to migrate that snapshot to VMware or we have to find the hard drive ID and then turn it into a disk image and then we have to attach that disk to a VM to copy that particular file. That's really time-consuming for us, compared to VMware. If they could improve that scenario, that would be great. Or even if we are not able to attach that hard drive, if they could make the snapshots we have at DR sites available so that we could also see them on the production site, that would be great. That would save time and make our life easier.

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Buyer's Guide
Nutanix Prism
March 2024
Learn what your peers think about Nutanix Prism. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.
Olaf Van Heeswijk - PeerSpot reviewer
Service Manager at a tech services company with 11-50 employees

I would like to see a few more options in the reporting. Sometimes, people want more graphics. It has to look nice for our customers. Some customization in that area would be helpful. 

On the technical side, although you don't need a shutdown to upgrade Nutanix, for downgrading you do. If it were possible that when downgrading CPU or memory you didn't have to reboot the VM, that would be very helpful for us.

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KK
IT Specialist at a energy/utilities company with 5,001-10,000 employees

There are a few areas related to visibility on the dashboard that can be improved. It's good, but the visibility can be improved in terms of single locations. It's not a show-stopper, but because Prism is one of the most popular products from Nutanix, it is an area that can be improved.

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JS
Infrastructure Architect at a manufacturing company with 5,001-10,000 employees

We're running VMware's ESX hypervisor and a lot of networking isn't done in Prism, it's done at the vCenter level. But for the few proofs of concept that I've done, Prism hasn't been a good experience because there's a lot of command-line work that needs to be done to configure the network. The experience with networking hasn't been great. I'm not a big fan of running things on the command line, just because I know for a fact that it can be done easily in something like VMware. They've done a great job of that. I hope that, one day, Nutanix can replicate that experience.

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DP
Sr Network Systems Administrator at Moda Health

Before the latest version, there were a lot of things that I would have liked to see added, but those have been added in the most recent version. But one thing I would like to see is one-click migration. I know that's on the roadmap, but we don't have it yet. 

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TB
Server Analyst at McGough Construction

The three clusters we have at our remote offices are just one-node clusters. If there were an easier way to upgrade items such as the BIOS, SATA drives, the BMC, et cetera, on those, that would be helpful.

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GK
Cloud Operations at a consumer goods company with 10,001+ employees

I would like more insights about virtual machines. It would be helpful to have more detailed information about resource allocation and usage, so we can distribute resources and reassign them more efficiently. 

There was a previous issue with multi-sites in which elements are in different regions, but I think this issue has been resolved in the latest release. We have multiple sites throughout North America and some in Europe. It was difficult to manage those sites. Now Prism is multi-region, so you can manage all the assets in different regions from a single console.

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LB
ICT Coordinator at CBO

They don't have many organized documents for troubleshooting problems. If you look at the support portal or the website, you will not get detailed information about problems or redirection to more information. They should continue working on the software solution but enlarge the documentation.

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Arpan Rakshit - PeerSpot reviewer
IT System Administrator at Bandhan Bank

Nutanix is a great product, but I won't say it is a data center product. If it could leverage or work with non-Nutanix infrastructure, it would be a total data center solution. Right now, with Prism Central, we can only manage Nutanix clusters. If we were able to manage the whole data center from the single pane of glass, it would be more helpful. I think that would help all customers.

Also, Nutanix Flow for microsegmentation is limited right now to AHV clusters, meaning only Nutanix clusters. If it could integrate with all my infrastructure, I would have a pane of glass where I could manage my whole data center, including microsegmentation.

They really need to extend its features beyond the Nutanix infrastructure. That is the one thing I would really like to see improvement on.

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DK
IT Systems administrator at a government with 501-1,000 employees

There is some room for improvement. I wish the main landing page, the dashboard, could be organized in a way where, when there is an alert because something is wrong, I would not have to click three or four times to get to what actually happened. I wish it were quicker to get to the bottom of the problem.

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JK
CIO at KAPLAN COMPANIES

The network visibility is okay. It's good. It's a little bit tough to drill down to get to everything that I want, but it's all there.

The one caveat that I would have on that is that it doesn't allow you to connect to outside storage, other than cloud-based. That is something I would prefer for disaster recovery, to be able to send things out that way. Even at an ISCSi level, even though you may not be able to run servers off it, connecting to outside storage is my biggest caveat.

But other than that, it's great.

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JL
Network Engineer at a university with 1,001-5,000 employees

I would like to see the integration of native, one-click "open support ticket" functionality for errors generated by the system within Prism. Currently, we have to manually open a support ticket in a separate web browser and manually input the error information. This would help expedite the process and help with operations, especially when you have limited staff and wear multiple hats.

I would also like to see what kind of integration can happen between Nutanix and Rubrik for DR and backup solutions, to get the best of both worlds.

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NA
Presales Manager at Mideast Data Systems

The UI offered by the solution is okay. Some of our company's customers who use the product ask for some granular level reports which make up for an area where improvements are required. If users want to check the top five high-performance virtual machines in their environment, then the tool should provide them with granular-level reports. In relation to the product's reporting capabilities, some features need to be improved.

Currently, there are different products in Nutanix, especially in the area of databases. Nutanix is also working on the AI part presently. The tool should try to consolidate all applications in one single platform and give the customers a good view of all the applications that are being managed by OpenShift or any containerization platform while differentiating them from the applications that are monolithic. The product currently fails to provide a complete view to customers. From an improvement perspective, provision for a complete view might help the product's customers to improve their experience with the tool.

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BradBurgess - PeerSpot reviewer
Sr. Infrastructure Administrator at a financial services firm with 5,001-10,000 employees

There are some things that you can only do via the command line. Over the years that I've been using Nutanix, they've slowly integrated those into Prism, but they're still trying to catch up with a solution that has been around longer, like VMware.

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SP
Customer Success Engineer at Digital Network Solution (DNS)

Nutanix Prism can be more stable because it's not as stable as VMware. The playbook or autopilot feature you can set on Nutanix should be decreased. The autopilot feature only runs every hour and doesn't fulfill most customers' requirements.

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ST
Senior Infrastructure Engineer at a educational organization with 1,001-5,000 employees

In our environment we are using it alongside VMware, so some integration with that would be nice. VMware has SHD (Skyline Health Diagnostics) which diagnoses health and gives suggestions. A plug-in for taking information out of it would be helpful.

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Shahriyar Atayev - PeerSpot reviewer
Senior System Administrator at a financial services firm with 501-1,000 employees

The processing of updates and upgrades could be faster.

Also, sometimes the life cycle management function of Nutanix can't find the latest version of the firmware. The lifecycle management product could be more up-to-date.

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AM
Sysadmin at a healthcare company with 201-500 employees

The interface is good, but it needs improvements. There are a lot of functions that are only available in the CLI.

In addition, some of the hardware components could be improved. We already had some trouble with disks.

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HH
System Administrator at Jordan customs

We definitely have some issues with Nutanix Prism. Our main issue is that we cannot operate the database. It would seem that less configuration would be desirable, because between Nutanix and the Oracle database on Windows, there tends to be problems. When we took our initial problems with the database to Nutanix support, they gave us some configurations to try out, but these did not solve anything.

So the problems remain, and that is why we are only using Nutanix Prism for our application. We didn't have the time to find a working configuration for the database, and thus we migrated the database to another solution.

Their support seems to have some problems, too, because when we opened a ticket the one time, the lower level of support connected to take the ticket and the technician said that it was a false positive, meaning that they could not reference the error. However, Prism clearly stated to us that there was an error, despite the technician checking the system and telling us, "No, there are no more errors." I wanted the technician to clarify what had happened, but he merely told me the fault is inaccessible.

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Atif Najam - PeerSpot reviewer
Chief Information Officer and Program Lead at Gatron Industries Ltd

One of the main pain points of Nutanix is that it doesn't integrate very well with any backup solution. For backup of the VMs, a specialized solution is required. There are solutions available, that can be purchased separately but they generally don't integrate very well with Nutanix. I'd like to see a native backup solution capability embedded into Nutanix Prism.

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YL
CEO at Orieta.tech

Nutanix Prism needs more flexibility commercially and more flexibility with its licensing. Currently, they're very fixed on their licensing model, for example, it's based on terabyte calculation.

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Vuong Pham - PeerSpot reviewer
Senior Solutions Architect at Nth Generation Computing

Prism is made to do multi-cloud and multi-site tasks. Some of the products are not interoperable for multi-cloud or multi-site tasks. Nutanix Flow doesn’t work well between sites.

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TH
Manager IT Security & Infrastructure at Currimjee Jeewanjee & Co. Ltd.

The pricing could be improved. We'd like it if they offered some sort of discount for returning users. 

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TN
System Administrator at a government with 11-50 employees

The VM backup could be better, and its licensing could be better. We have had some licensing issues with Nutanix Files. The default license should be 1 TB or more. Currently, for Nutanix Files sharing, we can only use 500 Gigabytes.

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Ozgur_Ekinci - PeerSpot reviewer
Technical Operations Manager at BtServisi.com

PaaS services are a bit complex to implement so should be strengthened and developed. We struggled to integrate so did not have the courage to implement PaaS services. The process should be easier to understand. 

The solution does not support creating hybrid disc clusters that include SSD disc configuration servers with hybrid disc configuration servers in the same cluster. 

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SS
Infrastructure Professional Service Team Lead at G-Able

I would like Nutanix Prism to have improved integration with third-party products.

The stability has room for improvement.

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Aliu Balogun - PeerSpot reviewer
Head, Digital Business and Innovation (BSc/MSc Computer Science, CISA) at ActivEdge

The dashboard can be enhanced to provide greater visibility.

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AE
System & Infrastructure Consultant at CBI

Nutanix Prism could improve by having more features or configurations in the web interface. We should not have to use the command-line interface(CLI). For some clients using the CLI can be difficult.

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Infraprojman677 - PeerSpot reviewer
Infrastructure Project Manager at CDM

There is a bug with the HTML5 interface. I don't know if it is recorded to my laptop or the application, but sometimes we have to restart the CVM. 

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Mizanur-Rahman - PeerSpot reviewer
System Administrator at a financial services firm with 1,001-5,000 employees

The replication we have does not have any backup systems built-in. We have to separate license records for backup, like onboard. We would like to have this in a future release. 

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Vishwambhar Bandal - PeerSpot reviewer
Assistant Vice President at IndusInd Bank ltd

Performance metrics and analytics could be improved. 

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Siddhesh Sawant - PeerSpot reviewer
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.

Prism is not very user-friendly, particularly in its upgrade process, compared to vSAN. They don't really provide support for long-term services but offer upgrades very frequently, which means we don't always have the time to update to the newest version. Both configuration and manageability are complicated too.

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NP
Principal technology specialist at Ooredoo Kuwait

There are no firewall policies, and they should be added in the next release.

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SK
System Administrator at Confidential

The process of converting and importing virtual machines to the Nutanix environment is quite complicated. The interface could also be improved, and there's an issue that some features can't be managed from Prism Central, meaning you have to switch to Prism Element.

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Buyer's Guide
Nutanix Prism
March 2024
Learn what your peers think about Nutanix Prism. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.