ObserveIT Room for Improvement
OCR capability, support for Mainframe, Ticketing and Incident workflow.
View full review »AJ
reviewer1271289
Cyber Security Leader at a tech services company with 201-500 employees
In terms of what can be improved, that is a question I think the end users can tell you better. I'm not the end-user for this system. However, I can say that it needs to be more scalable.
I think they already have a good value proposition in terms of being a hybrid model, and the reporting is okay, as well.
It could have better integration with other SIEMs, but this integration has to come from the SIEM side, not ObserveIT.
View full review »It would be nice to record user activity on Unix X Server.
View full review »The tool is still not providing records of tunnels established - we would like to see it in future versions.
The number of slides in the LINUX recorded sessions is incorrect.
View full review »Ticketing and issue management. Based on the new system, one needs to go through the sales people. Also, maybe some training for new features.
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