Observer GigaStor Room for Improvement

Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality. This improvement would further refine the system's ability to understand and interpret network behaviours and endpoint interactions.

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it_user678603 - PeerSpot reviewer
IT Network Professional at a insurance company with 10,001+ employees
  • The Observer Console UI is consistent and stable, but could use some updating to be more modern.
  • There’s a web-based packet extraction interface that was recently added, but I’d like to see more web-based capabilities added so that the Observer client isn’t needed so much.
  • Their first generation Observer Reporting Server was a dawg, but Observer Apex is a much better reporting solution that is easier to use. Application Dependency Mapping is valuable, but needs to be more automated.

The product continues to evolve to overcome areas of concerns.

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it_user621021 - PeerSpot reviewer
Network Engineer Sr at a healthcare company with 1,001-5,000 employees

The reporting functionality is good, but it could be even better. The APEX interface has been completely reworked and they thought of the engineer/analyst when writing it. There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX. Adding online training resources would make this solution even better.

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Buyer's Guide
Observer GigaStor
April 2024
Learn what your peers think about Observer GigaStor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.
it_user1032525 - PeerSpot reviewer
Network Engineer at Talentys SA

As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential. They could make it more friendly or automated so that it will autodetect the server or someone from the IP address. This way, it can automatically discover the critical servers so that you don't have to input those IP addresses to get the result. 

The second feature I would like improved is the ability to automatically generate the report, or matrix, in other versions. It is available in PDF or Excel, but I want other versions, so I could send it to somebody who is not in the IT team. It is currently very difficult for them to understand. The report should be simpler so the managers can base their decisions on it and refer to it thoroughly. It is currently too technical. If you are not a technical engineer it would be difficult for you to decrypt and understand the information. This is the feature I most want to see in the next version.

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it_user794751 - PeerSpot reviewer
Support Engineer at Talentys SA

Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier.

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it_user613584 - PeerSpot reviewer
MFG Diagnostic Integrator at a tech services company with 10,001+ employees

The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly.

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it_user794751 - PeerSpot reviewer
Support Engineer at Talentys SA

I would like to have more than 4TB of storage available in the portable version of this solution. If you have a lot of data then you won't be able to save it all. You can monitor it, but not save it. You would have to delete the old data, or maybe transfer it to another disk, to have enough space. I would like to see the storage space increased.

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Buyer's Guide
Observer GigaStor
April 2024
Learn what your peers think about Observer GigaStor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,246 professionals have used our research since 2012.