Office 365 Reviews

Office 365 is the #1 ranked solution of our top Content Collaboration Platforms tools. It's rated 4.2 out of 5 stars, and is most commonly compared to Atlassian Confluence - Office 365 vs Atlassian Confluence

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Girish Vijay
Real User
Deputy Manager IT at Carl Bechem Lubricants India Pvt Ltd
Aug 09 2020

What is most valuable?

1. Admin Console, control on allow, block, and quarantine list - always top feature as an admin. 2. Strong sharing control options in One drive & Share points. 3… more »

How has it helped my organization?

We have been struggling with quarantine email details, with office 365 as an admin, with an easy interface, we could able to trace which are all the emails are in… more »

What needs improvement?

Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least… more »

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are not an issue with Microsoft - they offer good prices for any subscription. Migrating from other solutions like IBM Domino (NSF format emails) is… more »

Which solution did I use previously and why did I switch?

We were using IBM Smart Cloud Notes (IBM Verse). Switch because of IBM Email solutions migrated to HCL technologies, the cost of subscriptions are very high with external… more »

What other advice do I have?

Overall excellent product with great features, consider small and medium businesses to have at least basic ATP and DLP features.

Which other solutions did I evaluate?

We have evaluated HCL & Google Suite.
Real User
Head of Solutions Delivery (Systems) at a health, wellness and fitness company with 201-500 employees
Jul 28 2020

What is most valuable?

It's nice that it's an all-in-one solution and everything is all in one place. You can have your meetings, your meeting history, you can record meetings, you've got a place for meeting notes, you can create your task board, or have planner… more »

What needs improvement?

The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want… more »

What's my experience with pricing, setup cost, and licensing?

I'm not sure how much our organization pays for licensing.

Which solution did I use previously and why did I switch?

We still use Office, or Outlook, for emails. Previously we used that and then we used Slack for collaboration instead of Teams. Teams obviously has more integration with other tools. Slack had the chat capability and it allowed us to have… more »

What other advice do I have?

We're just a customer. We do not have a partnership with Microsoft. I'm not sure which version of the solution we are currently using. I'd recommend this solution to other organizations. I'd rate the solution eight out of ten.
Learn what your peers think about Office 365. Get advice and tips from experienced pros sharing their opinions. Updated: July 2020.
439,184 professionals have used our research since 2012.
Michael Ndwiga
Real User
IT Officer at Kim-Fay EA Ltd
Jul 27 2020

What is most valuable?

The thing I have found most valuable is that the product is quite simple for end-user so there is not much reason to use the product support. The support for users is good… more »

How has it helped my organization?

Email transmission has greatly improved since we migrated to office 365 , collaboration with SharePoint and Teams has increased users productivity, downtime is minimal and… more »

What needs improvement?

One part of the suite that can be improved is their online applications. Those are quite limited compared to the desktop applications and this can make them more difficult… more »

What's my experience with pricing, setup cost, and licensing?

We find that the licensing costs are high enough that it makes us restrict the number of users in our organization.

Which solution did I use previously and why did I switch?

We previously used on-premise Exchange server , the solution was good but administration of the solution was very time consuming , security was a key concern and downtime… more »

What other advice do I have?

The advice I would give to others who are looking into implementing Office 365 is that this solution is a good one for anybody needing a scalable, stable solution with… more »

Which other solutions did I evaluate?

We evaluated G-Suite
Neha Shaikh
Consultant
Information Security Consultant at DataVigilant Infotech
Jul 30 2020

What is most valuable?

What I like most about Office 365 is its reliability and that I haven't experienced any outages, it's always worked fine for me. It also has a unique 'giving' feature in that if I go for Office 365 licensing for a particular license level, Microsoft also offers me other services along with Office… more »

What needs improvement?

The product could be improved if there was integration with other single sign-on solutions that are available on the market. I'd also like to see integration with other privileged identity or access management solutions. If there are only particular solutions that we have to go with and other market… more »

Which solution did I use previously and why did I switch?

We were using G-Suite before this but G-Suite doesn't have the features that Office 365 offers. We have access to Teams, video conferencing, SharePoint and all the other features which is why we thought it was a better solution for us.

What other advice do I have?

I would rate this solution a nine out of 10.
Moshe Golan
Real User
BI/Qlikview Architect at DataForce Ltd.
Jul 22 2020

What is most valuable?

There aren't any features that jump out at me as being valuable. The Excel application's ability to handle spreadsheets and calculations if very useful. The integration with other applications is pretty good.

What needs improvement?

There's a matter of sharing with other users. If someone is working on it or disconnects from the mutual storage, I need to save it as is and I need to override it. I cannot work together with other users on the same document. That may be… more »

What's my experience with pricing, setup cost, and licensing?

I don't deal with accounting, so I'm unsure as to what the licensing costs would be.

Which solution did I use previously and why did I switch?

I don't believe the organization used a different product before this solution was implemented.

What other advice do I have?

We're a Microsoft customer. We don't have a business relationship with them. I believe I'm using the 2019 version of the solution. While this version is on-premise, it's my understanding that the organization is testing the cloud version… more »
Giancarlo Proença
Real User
User
Aug 06 2019

What is most valuable?

The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers… more »

How has it helped my organization?

Easy sharing of files between team members in different locations, using both OneDrive and Office 365 (desktop and online), has improved efficiency by two times. Before using this solution, we had to… more »

What needs improvement?

In general, the desktop apps could be a little leaner and open faster in less powerful machines. The interface for Outlook could use a refresh, to make it more like the other software in the suite… more »

Which solution did I use previously and why did I switch?

We tried Google Docs, but it messed the formatting on our complex - designed - documents. We have also tried Libre Office, but with similar results. Only by using Office 365 were we able to read and… more »

What other advice do I have?

If you need, reach out to MS support. They were really helpful in setting things up for our team.

Which other solutions did I evaluate?

We did not evaluate options beyond Google Docs and Libre Office. Once we understood that there was no point on going against the market standard for file formats, we went straight to Office 365.
VladimirSekerka
Consultant
Security Specialist at a tech consulting company with 1-10 employees
Jun 03 2019

What is most valuable?

Many of the features in Office 365 are good, but I think Excel is a very good tool. Excel is good at processing data in small volumes.

What needs improvement?

Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs. For example, if the user has their focus on a different sheet, one that you do not expect, then the program begins to behave unexpectedly. This means that you cannot use relative paths, and you have to use absolute paths. Microsoft could issue… more »

What other advice do I have?

Microsoft Office is a basic tool in consulting. I have implemented macros, specialized Office tools, and applications for it using Visual Basic. I usually need to design tools for our clients, because I want to give them a really good product. It needs to be more than Excel, alone, because it has to be easy to enter data. There are also calculations that happen in the background, and we do not… more »
Consultant
Managing Consultant at a consultancy with 201-500 employees
Jul 25 2020

What is most valuable?

I like quite a few of the applications included in the solution, including OneDrive as well as Teams. The solution offers all of the Office features, that we have access to and can use whenever we need to. The solution can be accessed from anywhere. You don't have to be in the office or at your desktop to use it. The solution is quite intuitive and easy to use.

What needs improvement?

I'm not sure if there are areas of improvement. For us, it's working quite well.

What other advice do I have?

We're just a customer. We don't have any business relationship with Microsoft. We're using the latest version of the solution. I'd recommend the solution. It's very easy to use and extremely practical. We find it quite useful within our organization. We don't use any comparable products, so it's hard to rate the solution in comparison to alternative offerings, however, generally, I'd rate the… more »
See 13 More Office 365 Reviews

What is Office 365?

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Also known as
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
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