Okta Reviews

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Velayudham Avudainayagam
Consultant
Technical Specialist at a tech company with 10,001+ employees
May 31 2018

What is most valuable?

The Single Sign-On and MFA features are most valuable.

How has it helped my organization?

Prior to implementing Okta for our environment, we had our users (15,000-plus) contact the Service Desk to reset their passwords if forgotten or they were locked out. Even… more»

What needs improvement?

The Identity Management part can be improved a bit.

What's my experience with pricing, setup cost, and licensing?

Pricing might be high, but it comes down when the number of people using the product goes up. Check Okta's website for exact pricing or contact their sales team for exact… more»

If you previously used a different solution, which one did you use and why did you switch?

CA SiteMinder. Our client decided to switch to a cloud-based IAM solution instead of an on-prem solution.

What other advice do I have?

If you are not concerned by the cost and are looking for a secure IAM solution with great stability and excellent support, then go for it.

Which other solutions did I evaluate?

We did evaluate SailPoint, SecureAuth, and ForgeRock and finally decided to go with Okta because of its user-friendly environment, high stability, and ease of… more»
James Lambert
Real User
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 31 2018

What is most valuable?

The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process. We put the process in to save time and increase accuracy in the user-provisioning process. Most everything is driven from our HR system thereby limiting manual input… more»

How has it helped my organization?

Our organization has a fairly high turnover rate so having an automated process for provisioning and de-provisioning of accounts saves a lot of time from an administration perspective.

What needs improvement?

We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.

What other advice do I have?

In terms of rating Okta, it is always hard for me to say, as I have not used any other product to perform the functions we use Okta for, so I really don’t have a comparison. There are some things that Okta does very well – SSO being one of those so for that part I would rate it as a nine or 10 out… more»
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Hazwan Ariffin
Real User
Application Support Engineer at a tech vendor with 201-500 employees
May 31 2018

What is most valuable?

Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works. They also have a good knowledge base that helps end-user to… more»

How has it helped my organization?

All our logins work seamlessly without having to log in multiple times. With multiple applications, you tend to forget your credentials for some of the applications. Some applications have different password policies. With Okta, all of these is centralized. You only need one password, one setup, one… more»

What needs improvement?

Maybe the interface could use some work but, for the most part, the tool is pretty cool.

What other advice do I have?

I rate Okta 10 out of 10 for being an awesome IdP. The API alone is amazing, not to mention the features and integration they have. Compare to other IdPs, Okta uses a dashboard that displays all the associated/linked services, which is really helpful when you have multiple services. It's really an… more»
User
Principal/Director at a consultancy with 10,001+ employees
Oct 23 2018

What is most valuable?

Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications. The Multi-Factor Authentication capability lets you address one of the biggest challenges around security - MFA to make it hard for adversaries to get into your systems.

How has it helped my organization?

Okta improved both organizations where I've worked with it: * Better Single Sign-On (reducing the number of passwords) * Improved accountability (to know what users were doing, and where they were working on Identity and authentication services) * Authentication (where Okta's own MFA solutions or work in combination with Duo were very useful for strengthening the security of major systems)

What needs improvement?

Better multi-factor authentication integration and support, it's around v2.0 and will need a 3.0 release for maturity.
Marc Johannes
Real User
Service Desk Administrator at a tech services company with 1,001-5,000 employees
Jun 04 2018

What is most valuable?

We can have all our applications in one central base where you can log into it and access it without having to enter your password for each application. This is because it saves your credentials and updates them accordingly.

How has it helped my organization?

It made things a lot easier, especially with passwords. You have one password that you have to remember, not a thousand for each application that you use for work.

What needs improvement?

On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user. Otherwise, the application is pretty awesome.
Jaskeerat Singh
Consultant
Consultant at a tech services company with 201-500 employees
Jun 04 2018

What do you think of Okta?

What is our primary use case?

We used this solution for provisioning more than one and a half LAC users and integrating more than 300 applications. SSO and MFA has been implemented on almost all applications. MFA options used: RSA token, Okta Verify, etc.

How has it helped my organization?

Integrating more than 300 applications is quite tough. With the help of Okta and its outstanding user friendly UI, things went fairly easily.

What is most valuable?

The ease of JIT provisioning. Wide range of MFA options. I prefer "Okta Verify" out of them all. Last, but not least, the ease of writing rules.

What needs improvement?

RESTful Web Service calls and their response seem a bit slow.

For how long have I used the solution?

Less than one year.
Real User
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 31 2018

What do you think of Okta?

What is our primary use case?

SSO integration with an on-premise Active Directory environment Universal Directory synchronization and leverage UD to integrate with other cloud federated applications O365 SSO integration

How has it helped my organization?

O365 integration, moving away from straight LDAP integrations for applications that reside in the cloud to true SAML functionality. Provides better security posture by using SAML and MFA.

What is most valuable?

UD SSO functionality MFA and Adaptive MFA functionality Ability to link multiple Directory databases with UD

What needs improvement?

UD attribute mapping, Okta group rules, and dynamic usage could use improvement. More in-depth functionality and features to integrate with RADIUS solutions.

For how long have I used

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User Assessments By Topic About Okta

Find out what your peers are saying about Okta, Microsoft, OneLogin and others in Identity and Access Management as a Service (IDaaS). Updated: October 2019.
372,906 professionals have used our research since 2012.

Okta Questions

What is Okta?

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on-premises or on a mobile device, Okta helps IT become more secure, make people more productive, and maintain compliance. Okta is an on-demand identity and access management service for web based applications, both in the cloud and behind the firewall.

Okta customers

Box, Groupon, National Geographic, Western Union, DocuSign

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