Okta Reviews

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Real User
Application Support Leader at a software R&D company with 201-500 employees
Nov 07 2019

What is most valuable?

This solution allows us to do the provisioning. Also the most important for us is the ability to enable and disable features for employees as they onboard and offboard.

What needs improvement?

It is a complex solution, and you need a good understanding of how to use it correctly. Otherwise, you can't take full advantage of what it offers and it becomes difficult to use. I don't know if it is possible to make it simpler to use or… more»

Which solution did I use previously and why did I switch?

This is the first Single Sign-On solution that we have been using.

What other advice do I have?

I would recommend this solution. I think that people have to first do a good mapping of how their use case needs to be installed so that they can do it as easily as possible. I would rate this solution a nine out of ten.

Which other solutions did I evaluate?

Before choosing, we did a proof of concept for both Okta and OneLogin and we like the way Okta integrated.
Velayudham Avudainayagam
Consultant
Technical Specialist at a tech company with 10,001+ employees
May 31 2018

What is most valuable?

The Single Sign-On and MFA features are most valuable.

How has it helped my organization?

Prior to implementing Okta for our environment, we had our users (15,000-plus) contact the Service Desk to reset their passwords if forgotten or they were locked out. Even… more»

What needs improvement?

The Identity Management part can be improved a bit.

What's my experience with pricing, setup cost, and licensing?

Pricing might be high, but it comes down when the number of people using the product goes up. Check Okta's website for exact pricing or contact their sales team for exact… more»

Which solution did I use previously and why did I switch?

CA SiteMinder. Our client decided to switch to a cloud-based IAM solution instead of an on-prem solution.

What other advice do I have?

If you are not concerned by the cost and are looking for a secure IAM solution with great stability and excellent support, then go for it.

Which other solutions did I evaluate?

We did evaluate SailPoint, SecureAuth, and ForgeRock and finally decided to go with Okta because of its user-friendly environment, high stability, and ease of… more»
Find out what your peers are saying about Okta, Microsoft, OneLogin and others in Identity and Access Management as a Service (IDaaS). Updated: February 2020.
396,515 professionals have used our research since 2012.
Arun Kumar V
Real User
Manager- IT Operations at a tech company with 1,001-5,000 employees
Feb 08 2020

What is most valuable?

1. Active Directory Sync, as its useful for pre-assigning apps, can also be used for de-provisioning apps for exiting users 2. Shared apps with common password can now be managed centrally without… more»

How has it helped my organization?

* Central administration of Apps * Auto activation of user accounts/ Just-In Time Provisioning * Global App availability * Less or No Administration required

What needs improvement?

Command line access Reporting

What's my experience with pricing, setup cost, and licensing?

Setup is simple if you are an AD admin, cost comparison is nominal compared secured access

Which solution did I use previously and why did I switch?

Yes, we had previously used a different solution which was replaced by Okta. Non-scalability was the major drawback of our previous solution.

What other advice do I have?

KB article from Okta is very detailed just spend some time on the okta
AlessandroPiana
Real User
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 09 2019

What is most valuable?

The most valuable feature of this solution for most customers is access management. There are also some different views on Biometrics.

What needs improvement?

This solution would be improved by adding more biometrics features. One example is Cyberside Biometrics. The technical support is good but needs to improve in their response time. In the next release, I would like to see biometrics, multi-factor authentication, and to rely more on the mobile or something different on CyberSide.

What other advice do I have?

My advice to others is to be aware of their current infrastructure. The integration points have to be very clear to the customer to facilitate the main integration. Otherwise, it makes things very complex. I would rate this solution an eight out of ten.
James Lambert
Real User
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 31 2018

What is most valuable?

The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process. We put the process in to save time and increase accuracy in the user-provisioning process. Most everything is driven from our HR system thereby limiting manual input… more»

How has it helped my organization?

Our organization has a fairly high turnover rate so having an automated process for provisioning and de-provisioning of accounts saves a lot of time from an administration perspective.

What needs improvement?

We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.

What other advice do I have?

In terms of rating Okta, it is always hard for me to say, as I have not used any other product to perform the functions we use Okta for, so I really don’t have a comparison. There are some things that Okta does very well – SSO being one of those so for that part I would rate it as a nine or 10 out… more»
Hazwan Ariffin
Real User
Application Support Engineer at a tech vendor with 201-500 employees
May 31 2018

What is most valuable?

Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works. They also have a good knowledge base that helps end-user to… more»

How has it helped my organization?

All our logins work seamlessly without having to log in multiple times. With multiple applications, you tend to forget your credentials for some of the applications. Some applications have different password policies. With Okta, all of these is centralized. You only need one password, one setup, one… more»

What needs improvement?

Maybe the interface could use some work but, for the most part, the tool is pretty cool.

What other advice do I have?

I rate Okta 10 out of 10 for being an awesome IdP. The API alone is amazing, not to mention the features and integration they have. Compare to other IdPs, Okta uses a dashboard that displays all the associated/linked services, which is really helpful when you have multiple services. It's really an… more»
Real User
CEO at a tech services company with 11-50 employees
Nov 04 2019

What is most valuable?

The most valuable aspects of the solution are the integration with external websites one-factor authentication.

What needs improvement?

The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based.

Which solution did I use previously and why did I switch?

We previously used Workspace One Access Solutions from VMware. In fact, we're using it as well as Okta, so we never really switched.

What other advice do I have?

This solution is very good. Okta is, in my opinion, one of the leaders at the moment on the Polish market. However, there is some limited usability because of the requirements. We use the cloud deployment model. I'd rate the solution nine out of ten.
User
Principal/Director at a consultancy with 10,001+ employees
Oct 23 2018

What is most valuable?

Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications. The Multi-Factor Authentication capability lets you address one of the biggest challenges around security - MFA to make it hard for adversaries to get into your systems.

How has it helped my organization?

Okta improved both organizations where I've worked with it: * Better Single Sign-On (reducing the number of passwords) * Improved accountability (to know what users were doing, and where they were working on Identity and authentication services) * Authentication (where Okta's own MFA solutions or work in combination with Duo were very useful for strengthening the security of major systems)

What needs improvement?

Better multi-factor authentication integration and support, it's around v2.0 and will need a 3.0 release for maturity.
See 3 More Okta Reviews

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User Assessments By Topic About Okta

Find out what your peers are saying about Okta, Microsoft, OneLogin and others in Identity and Access Management as a Service (IDaaS). Updated: February 2020.
396,515 professionals have used our research since 2012.

Okta Questions

What is Okta?

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on-premises or on a mobile device, Okta helps IT become more secure, make people more productive, and maintain compliance. Okta is an on-demand identity and access management service for web based applications, both in the cloud and behind the firewall.

Okta customers

Box, Groupon, National Geographic, Western Union, DocuSign

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