OmniPeek Pros and Cons

OmniPeek Pros

Syssialist677
Senior systems specialist at a tech services company with 201-500 employees
The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot.
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OmniPeek Cons

Syssialist677
Senior systems specialist at a tech services company with 201-500 employees
Making it more clear on how to configure the filters, or really automating them, would be an improvement.
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