One Identity Active Roles Overview

One Identity Active Roles is the #2 ranked solution in our list of top User Provisioning Software. It is most often compared to Azure Active Directory: One Identity Active Roles vs Azure Active Directory

What is One Identity Active Roles?

Active Roles is a single, unified and rich tool to automate the most troublesome user and group management tasks. With One Identity Active Roles, you can streamline user and group administration, solve security issues – and meet those never-ending compliance requirements by managing and securing on-prem, and cloud AD resources simply and efficiently with a single, intuitive solution.

One Identity Active Roles is also known as Quest Active Roles.

One Identity Active Roles Buyer's Guide

Download the One Identity Active Roles Buyer's Guide including reviews and more. Updated: July 2021

One Identity Active Roles Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies

One Identity Active Roles Video

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NP
IT Lead, Security services at a aerospace/defense firm with 10,001+ employees
Real User
Top 10Leaderboard
ARS has been instrumental in ensuring accounts get cleaned up when they get deprovisioned

What is our primary use case?

Our primary use case has definitely evolved since our very first use case, which was for delegation of rights within Active Directory without having to give folks native rights through Active Directory. That was our biggest driving factor into the use of Active Roles. All the other stuff that it does is a benefit, and we use it all heavily. However, we're very big into using the least privileged model and having the least amount of Active Directory native rights out there, as this cuts down on issues later. By having less people with native Active Directory rights, this cuts down on potential… more »

Pros and Cons

  • "The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them."
  • "When doing a workflow, we would like a bit better feedback on the screen, as we're trying to get it to work. For example, there is a "Find" function that you need set up in a workflow to do some of the automation. It is not the easiest to get a result from those finds when you're trying to do that. In the MMC, they have a couple different types of workflows. In this particular case, we use their workflow functionality to find all of X within the environment, then if you find it, do X, Y, and Z. You can have multiple steps. When you do that search function within that workflow, it's really hard to find out, "Is my search working?" It would be nice if there was some feedback on the screen so you could see if your search is working properly within the workflow."

What other advice do I have?

If you are very new to the product and want to get your money's worth out of it when you utilize it, because it has a lot of features, use an implementer or get some consulting time to make sure that you're utilizing it to its full potential. Biggest lesson learnt: Our IT staff, prior to using this, never really followed instructions. We're not using Azure Active Directory with Active Roles in any way. We do love that we can manage multiple Active Directories from one console and have that single pane of glass on-prem. We have multiple Active Directory environments, so we can manage them and…
Becky Phares
Sr Business Analyst at George Washington University
Real User
Top 5Leaderboard
Flexibility and extensibility of the platform allowed us to achieve far more efficiencies than we ever expected

What is our primary use case?

Our primary use case for ARS is for the ease of delegating administrative access and the ability to limit direct access to the domain controllers. Those were the primary purposes for purchasing it. We do much more with it now, probably more than anyone else. We're still working through that primary use case. But in addition to that, over the course of the last seven years, we've been able to leverage ARS to allow us to do a lot more and be more efficient. We use it for dynamic groups. We automatically group users together by department, reporting structure, etc., to leverage them for access… more »

Pros and Cons

  • "With the use of the sync service we were able to import information from multiple external systems and populate them within our space and leverage them for downstream systems."
  • "There are some features that we think should be included in their next release. We think these things would take them to the next level: the ability to completely force or limit any dynamic group processing to specific servers, change-tracking reporting of virtual attributes, and the ability to use files as inputs to automation workloads. These things have also been talked about. Knowing them, they're probably working on them."

What other advice do I have?

If you're going to implement it out-of-the box, off-the-shelf, exactly as it's meant to be, you should be able to do it on your own. It's pretty straightforward. If you intend to do anything else with it, a good integrator is key. The biggest lesson we've learned is that the flexibility and the extensibility of this platform allowed us to achieve far more efficiencies than we ever expected. What became the short-term certainly isn't going to be the long-term, but it proved credibility here, and that was what was really important. It gave us the credibility that we could do what we said we were…
Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
521,690 professionals have used our research since 2012.
GS
Information Security Manager at a manufacturing company with 5,001-10,000 employees
Real User
Top 10Leaderboard
Synchronization Service allows us to process HR data and automatically update attributes and data fields in AD

What is our primary use case?

We are using Active Roles for provisioning Active Directory objects and we also use it to connect, through Active Roles Synchronization Service, to our HR system and to provision and deprovision employees. In general, we use it to provision any object: security groups and computer objects, in a delegated manner. Active Roles Server allows the security of Active Directory to be changed to delegate access for provisioning to different IT teams, without changing the actual security of Active Directory. The solution is co-located in our data centers.

Pros and Cons

  • "Another good feature is the change history. It's centralized in a single place and allows us to manage people's Active Directory domains from a central location. We can also drill down into individual objects in a troubleshooting or even an auditing situation. We can show evidence to auditors by drilling down into the individual history. It gives you all the history of what happened around an individual object. That is something that would be almost impossible to do in Active Directory, or extremely complicated."
  • "The third area for improvement, which is the weakest portion of ARS, is the workflow engine, which was introduced a few years ago. It's slow and not very intuitive to use, so I would like to see improvement there."

What other advice do I have?

If you have a need to put controls on your Active Directory environment, and there is significant manual work to put those controls in place, regardless of their effectiveness, or you have a risky native configuration that has to be addressed, my advice is that a solution like this is going to do the job pretty brilliantly. It is a great solution with a lot of capabilities. It provides different types of value for each of the capabilities that it has. Over a decade, this solution has done its job. It's a very stable system, easy to implement, easy to upgrade, and has very low operation…
GN
Network Analyst at a government with 501-1,000 employees
Real User
Top 20
Deprovision option allows us to reverse any accidental deletions

What is our primary use case?

We started using Active Roles because we wanted protection against user errors by our frontline service desk. We have an on-premises solution.

Pros and Cons

  • "Instead of deleting accounts, we like the deprovision option so that we can reverse any accidental deletions. It also gives a higher level of quality control in terms of enforcing any number of variables, such as making sure that an account has a description entered before the account can be created. We can backtrack and know the history of it that way."
  • "I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget."

What other advice do I have?

It is a good tool and anybody who works with Microsoft Active Directory and Azure can definitely benefit from using Active Roles. But it can be challenging to get Active Roles and Azure to play nicely together, depending on how your company is configured. For some organizations, I could see that the product could help move staff to more important IT initiatives, but we don't use it at a level that it would help us in that capacity. The big lesson learned—and it would depend on various people's skill levels or proficiency— for a new implementation where you're working with Azure and not Office…
Kiril
Senior IT Manager at Toronto District School Board
Real User
Top 5Leaderboard
Captures data and transforms it into ways that are usable for the Active Directory but it could be more user-friendly

What is our primary use case?

We use Active Roles to facilitate the synchronization between our Active Directory environment, SAP, and our school information system which is Trillium. Trillium and SAP feed data for employees and students into the Active Directory. We use password managers to manage passwords and provide us with three sets of passwords and options for our users.

Pros and Cons

  • "Because of Active Roles, we're able to synchronize on an even more regular basis. It enables us to provide even more information to the Active Directory, which helped us to group our users in a more consistent manner."
  • "In terms of improvement, it could be made even more user-friendly for administrators when they need to create new workflows and rule sets."

What other advice do I have?

My advice would be to make sure that you have a full-time team assigned to the solution. Take your time for the onboarding. It takes more time than we initially thought. I would rate One Identity Active Roles a seven out of ten.
Willie Clemons
User
Real User
Top 20
Easy to use and Provides granular control from a single pane of glass

What is our primary use case?

We use ARS to manage multiple domains. Our organization owns over thirty companies and we needed a tool that would give us the ability to apply consistent access rules across all of the businesses.

Pros and Cons

  • "Having a tool to manage all changes to AD from a single pane of glass is awesome."
  • "The ability to send logs to a SIEM would be very beneficial."