One Identity Safeguard Reviews

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Cody Engelman
Real User
Expert Systems Architect at Tempur Sealy International, Inc.
Feb 20 2020

What is most valuable?

The password part is the most valuable because we were going to start vaulting certain accounts to get a lot of passwords changed. Historically, we have had really stale… more»

How has it helped my organization?

It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that… more»

What needs improvement?

We tried the solution's “transparent mode” feature for privileged sessions. It ended up making a lot of Cisco Layer 2 configurations hard and was using a lot of ACLs to… more»

What's my experience with pricing, setup cost, and licensing?

It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really… more»

Which solution did I use previously and why did I switch?

PAM is totally new to our enterprise. Safeguard was definitely a cultural shift.

What other advice do I have?

Take your time. Talk to as many different aspects of the business in the company as you can. Get a lot of input from many people. Know how to sift through good and bad… more»

Which other solutions did I evaluate?

We didn't want to use a whole bunch of vendors. We had already picked One Identity for their two-factor authentication, Identity Manager, Cloud Access Manager, and… more»
Edouard Camoin
Real User
Chief Information Security Officer at Outscale
Feb 24 2020

What is most valuable?

The transparent proxy is the most valuable feature. When you are connecting to a server inside the platform, the user doesn't need to change their habit. They just have to… more»

How has it helped my organization?

When we are asked to do an investigation for a server, we have all the information that we need. We never have any problems as all the information is available to us.

What needs improvement?

The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0. An official HashiCorp… more»

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are on a yearly basis.

Which solution did I use previously and why did I switch?

Yes but we had to quit it because they didn't have what we needed and it was very expensive.

What other advice do I have?

When you use Safeguard in production, it provides traceability and protection around your platform. I would rate the solution as a seven (out of 10) because of the… more»

Which other solutions did I evaluate?

We evaluated CyberArk, which was pretty good, but it is very expensive. CyberArk's interface was better. Also, CyberArk's login was not so transparent. We chose One… more»
Find out what your peers are saying about One Identity, CyberArk, Centrify and others in Privileged Access Management. Updated: February 2020.
398,259 professionals have used our research since 2012.
Cedric Jolivet
Real User
Identity & Access Manager at Reist Telecom Gmbh
Apr 14 2019

What is most valuable?

* Acting as a proxy * Session encryption * Flexibility of usage The transparent mode for privileged sessions is one of the best thing for customers, because they don't see the system in-between. Thus… more»

How has it helped my organization?

We are able to demonstrate what has happened on the systems and who did what, when we have to investigate, in regards to audits using evidence.

What needs improvement?

* We have not yet found the solution to be extensible through cloud-delivered services. * Our external indexers are able to integrate with a hardware security module (HSM), which is good. What we have… more»

Which solution did I use previously and why did I switch?

Because we are a service provider, we have to demonstrate that our systems are really tamperproof. We had that experience previously, and now again, with One Identity SPS, as the product fits our… more»

What other advice do I have?

Test it and its competitors. You will probably choose SPS. Both the search functionality and speed have been greatly improved. We are not using privileged passwords.

Which other solutions did I evaluate?

We implement this solution upon customer request.
Stephen Fleming-Unger
Consultant
Security Consultant at Controlware GmbH
Apr 15 2019

What is most valuable?

There are a variety of protocols that it supports. The video-like stream and audit capabilities, in combination with its indexing capabilities to search for critical events quickly, are valuable features. The transparent mode for privileged sessions is really nice because it keeps the integration… more»

How has it helped my organization?

For our customers, it's much easier for them to be in line with audits. A lot of our customers work in the medical field, where it is important for them to keep track of external vendors, e.g., maintaining medical appliances inside of a hospital. This solution gives them real confidence that they… more»

What needs improvement?

There are some features which are still missing compared to other competitors. For example, some customers need legacy VPN authentication capabilities. The automated change of the passwords, which is now integrated, could be improved to be more flexible regarding different systems.

What other advice do I have?

Look at the entire portfolio, since it has changed so rapidly. The capabilities have improved quite a bit. You need to make sure not to miss out on any features. The Approval Anywhere for Privileged Passwords is a really good concept, because it enables admins to do other work, be more flexible, and… more»
Real User
User with 10,001+ employees
Jan 13 2020

What is most valuable?

The most valuable feature is auditing the sessions. All of the sessions (RDP, SSH, Citrix) can be audited and replayed on demand. Complete indexing on SSH sessions means… more»

How has it helped my organization?

All user sessions are going through Safeguard. They are all audited and secured with forcing the minimum security settings on the side of the user. With this setup, you… more»

What needs improvement?

Management of the farm of appliances. When you have more than one server to handle the traffic, you need to configure everything on each console and maintain seperately… more»

What's my experience with pricing, setup cost, and licensing?

The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible.

Which solution did I use previously and why did I switch?

This was the first implementation of such a product in the company.

What other advice do I have?

Before you decide, do a full analysis of your requirements and see if the product fulfills them. Performing such an analysis after the fact is going to be difficult.

Which other solutions did I evaluate?

More options where evaluated, like Centrify and CyberArk, before we choose this solution.
Sergey Smirkin
Real User
Head of Information Security at a financial services firm
Apr 24 2019

What is most valuable?

The majority of the features offered with this solution are the same as with other similar systems. The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile… more»

How has it helped my organization?

I don't think it's improved our organization internally. I've had to suspend workflows and focus my time and attention on creating technical, instructional, documentation regarding user procedures and practices.

What needs improvement?

The technical support for this solution needs to be immediate, intuitive, and responsive especially as it refers to supporting ticket submissions and processing. Furthermore, we've had trouble understanding how certain policy framework… more»

What's my experience with pricing, setup cost, and licensing?

Setup cost, pricing and licensing are all very expensive.

What other advice do I have?

We are very pleased with the Safeguard platform feature. You can't find this technology anywhere else. On a scale from one to ten, one being the worst and ten being the best, I would give this product a nine rating. If the technical support… more»
Consultant
IT Security Consultant at a tech services company with 11-50 employees
Nov 06 2019

What is most valuable?

The solution's most valuable features are the efficiency and the quality of the recording.

How has it helped my organization?

Gave much more visibility over Who is doing What and have a more granular control over external support engineers.

What needs improvement?

I would like to see an adjustment with more enterprise architecture. Currently for SPS (SafeGuard for Privileged Sessions) there is only a single appliance option (both virtual and physical). It can… more»

Which solution did I use previously and why did I switch?

I was using other solutions in a lab environment for some demos and comparisons, but in real practice, I have not integrated other solutions.

What other advice do I have?

We use the on-premises deployment model. We're an integrator company for this solution. In terms of advice, I'd say new users should involve the integrator architecture team from the beginning. From a… more»

Which other solutions did I evaluate?

Yes, I made some comparison on CyberArk, BeyondTrust, SSH and CA.
Real User
IDM Architect at a tech company with 10,001+ employees
Apr 10 2019

What is most valuable?

The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable. We have also found the solution to be extensible through cloud-delivered services. It's worked out well. The SPS instances we use are located on-premise, but… more»

How has it helped my organization?

We were able to take an environment where we had several hosts managed by different people and consolidate that into a single, centrally managed solution.

What needs improvement?

Feature-wise, right now, it has most of the features that we're looking for. It could improve a bit on the management side of things. One example would be when doing an upgrade. We have a highly-available appliance spare, and even though we have two nodes, there's no way to do an upgrade without taking everything completely offline. It would be nice if they could improve that.
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User Assessments By Topic About One Identity Safeguard

Find out what your peers are saying about One Identity, CyberArk, Centrify and others in Privileged Access Management. Updated: February 2020.
398,259 professionals have used our research since 2012.

One Identity Safeguard Questions

What is One Identity Safeguard?

One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.

One Identity Safeguard customers

Cavium

Read Archived Reviews
Highlights
The initial setup is very easy.
The customer service and technical support are very good.
The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable.
The transparent mode for privileged sessions is one of the best thing for customers, because they don't see the system in-between.
The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests.
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
The technical support is tremendous.
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