One Identity Safeguard Reviews

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Cedric Jolivet
Real User
Identity & Access Manager at Reist Telecom Gmbh
Apr 14 2019

What is most valuable?

* Acting as a proxy * Session encryption * Flexibility of usage The transparent mode for privileged sessions is one of the best thing for customers, because they don't see the system in-between. Thus… more»

How has it helped my organization?

We are able to demonstrate what has happened on the systems and who did what, when we have to investigate, in regards to audits using evidence.

What needs improvement?

* We have not yet found the solution to be extensible through cloud-delivered services. * Our external indexers are able to integrate with a hardware security module (HSM), which is good. What we have… more»

If you previously used a different solution, which one did you use and why did you switch?

Because we are a service provider, we have to demonstrate that our systems are really tamperproof. We had that experience previously, and now again, with One Identity SPS, as the product fits our… more»

What other advice do I have?

Test it and its competitors. You will probably choose SPS. Both the search functionality and speed have been greatly improved. We are not using privileged passwords.

Which other solutions did I evaluate?

We implement this solution upon customer request.
Stephen Fleming-Unger
Consultant
Security Consultant at Controlware GmbH
Apr 15 2019

What is most valuable?

There are a variety of protocols that it supports. The video-like stream and audit capabilities, in combination with its indexing capabilities to search for critical events quickly, are valuable features. The transparent mode for privileged sessions is really nice because it keeps the integration… more»

How has it helped my organization?

For our customers, it's much easier for them to be in line with audits. A lot of our customers work in the medical field, where it is important for them to keep track of external vendors, e.g., maintaining medical appliances inside of a hospital. This solution gives them real confidence that they… more»

What needs improvement?

There are some features which are still missing compared to other competitors. For example, some customers need legacy VPN authentication capabilities. The automated change of the passwords, which is now integrated, could be improved to be more flexible regarding different systems.

What other advice do I have?

Look at the entire portfolio, since it has changed so rapidly. The capabilities have improved quite a bit. You need to make sure not to miss out on any features. The Approval Anywhere for Privileged Passwords is a really good concept, because it enables admins to do other work, be more flexible, and… more»
Find out what your peers are saying about One Identity, CyberArk, Centrify and others in Privileged Access Management. Updated: October 2019.
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Real User
User with 10,001+ employees
Aug 12 2019

What is most valuable?

The most valuable feature is auditing the sessions. All of the sessions (RDP, SSH, Citrix) can be audited and replayed on demand. Complete indexing on SSH sessions means… more»

How has it helped my organization?

All user sessions are going through Safeguard. They are all audited and secured with forcing the minimum security settings on the side of the user. With this setup, you… more»

What needs improvement?

Management of the farm of appliances. When you have more than one server to handle the traffic, you need to configure everything on each console and maintain seperately… more»

What's my experience with pricing, setup cost, and licensing?

The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible.

If you previously used a different solution, which one did you use and why did you switch?

This was the first implementation of such a product in the company.

What other advice do I have?

Before you decide, do a full analysis of your requirements and see if the product fulfills them. Performing such an analysis after the fact is going to be difficult.

Which other solutions did I evaluate?

More options where evaluated, like Centrify and CyberArk, before we choose this solution.
Sergey Smirkin
Real User
Head of Information Security at a financial services firm
Apr 24 2019

What is most valuable?

The majority of the features offered with this solution are the same as with other similar systems. The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile… more»

How has it helped my organization?

I don't think it's improved our organization internally. I've had to suspend workflows and focus my time and attention on creating technical, instructional, documentation regarding user procedures and practices.

What needs improvement?

The technical support for this solution needs to be immediate, intuitive, and responsive especially as it refers to supporting ticket submissions and processing. Furthermore, we've had trouble understanding how certain policy framework… more»

What's my experience with pricing, setup cost, and licensing?

Setup cost, pricing and licensing are all very expensive.

What other advice do I have?

We are very pleased with the Safeguard platform feature. You can't find this technology anywhere else. On a scale from one to ten, one being the worst and ten being the best, I would give this product a nine rating. If the technical support… more»
Real User
IDM Architect at a tech company with 10,001+ employees
Apr 10 2019

What is most valuable?

The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable. We have also found the solution to be extensible through cloud-delivered services. It's worked out well. The SPS instances we use are located on-premise, but… more»

How has it helped my organization?

We were able to take an environment where we had several hosts managed by different people and consolidate that into a single, centrally managed solution.

What needs improvement?

Feature-wise, right now, it has most of the features that we're looking for. It could improve a bit on the management side of things. One example would be when doing an upgrade. We have a highly-available appliance spare, and even though we have two nodes, there's no way to do an upgrade without taking everything completely offline. It would be nice if they could improve that.
Real User
Head of Department at a financial services firm with 10,001+ employees
Apr 15 2019

What do you think of One Identity Safeguard?

What is most valuable?

One of the most valuable features is that it supports the Linux operating system. Also, the transparent mode for privileged sessions is a very good solution.

What do I think about the stability of the solution?

On a scale of one to ten, the stability is an eight.

What do I think about the scalability of the solution?

The scalability is great.

How are customer service and technical support?

Technical support is great. We use the case platform.

If you previously used a different solution, which one did you use and why did you switch?

We didn't switch from another product. Using this solution has been a great decision in helping with our tasks.

How was the initial setup?

Deployment of the solution took two to three months. Our engineers installed…
Carlos Mata
Consultant
System Consultant at a tech services company with 1,001-5,000 employees
Jun 07 2018

What do you think of One Identity Safeguard?

What is our primary use case?

Privileged management. 

How has it helped my organization?

Administrators can administrate the privileged accounts. It is a safer way to monitor the administrators.

What is most valuable?

Its hardware and compliance.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How are customer service and technical support?

The customer service and technical support are very good.

How was the initial setup?

The initial setup is very easy.

Which other solutions did I evaluate?

I compared different solutions, like Oracle.

What other advice do I have?

It is a good…

Articles

User Assessments By Topic About One Identity Safeguard

Find out what your peers are saying about One Identity, CyberArk, Centrify and others in Privileged Access Management. Updated: October 2019.
372,374 professionals have used our research since 2012.

One Identity Safeguard Questions

What is One Identity Safeguard?

One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.

One Identity Safeguard customers

Cavium

Read Archived Reviews
Highlights
The initial setup is very easy.
The customer service and technical support are very good.
The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable.
The transparent mode for privileged sessions is one of the best thing for customers, because they don't see the system in-between.
The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests.
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
The technical support is tremendous.
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