One Identity Safeguard Reviews

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Cody Engelman
Real User
Expert Systems Architect at Tempur Sealy International, Inc.
Jul 02 2020

What is most valuable?

The password part is the most valuable because we were going to start vaulting certain accounts to get a lot of passwords changed. Historically, we have had really stale… more »

How has it helped my organization?

It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that… more »

What needs improvement?

We tried the solution's “transparent mode” feature for privileged sessions. It ended up making a lot of Cisco Layer 2 configurations hard and was using a lot of ACLs to… more »

What's my experience with pricing, setup cost, and licensing?

It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really… more »

Which solution did I use previously and why did I switch?

PAM is totally new to our enterprise. Safeguard was definitely a cultural shift.

What other advice do I have?

Take your time. Talk to as many different aspects of the business in the company as you can. Get a lot of input from many people. Know how to sift through good and bad… more »

Which other solutions did I evaluate?

We didn't want to use a whole bunch of vendors. We had already picked One Identity for their two-factor authentication, Identity Manager, Cloud Access Manager, and… more »
Real User
VP Risk Management at a financial services firm with 1,001-5,000 employees
Mar 09 2020

What is most valuable?

It is working as it's supposed to work. We had a lot of good support from the One Identity team who helped us build it and do a test. We are able to log and get reporting on all privileged activity… more »

How has it helped my organization?

Anytime new tools and technologies are being brought into the bank, the biggest impact is to the process, procedures, and culture. There is a culture change when any new technology gets rolled out… more »

What needs improvement?

Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only… more »

Which solution did I use previously and why did I switch?

We did not use another solution previously. Prior to this Safeguard implementation, we did not know when somebody was using their elevated privileges to do certain features or functions. We only hoped… more »

What other advice do I have?

The solution is part of our identity and access management product. We use Saviynt as our identity, governance and administrative tool. We certify all privilege accounts on a schedule basis. There is… more »

Which other solutions did I evaluate?

In addition to Safeguard, we looked at a product by the name of CyberArk and one by the name of BeyondTrust. These were the three products that we brought in for a proof of concept. In the summer of… more »
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.
Real User
Information Security | Cybersecurity | VP, Cybersecurity Manager at a financial services firm with 1,001-5,000 employees
Mar 12 2020

What is most valuable?

We have physical appliances for this solution. We went with that version of it because it was easier for us to deploy it and not have the IT engineers involved with our deployment. We wanted to… more »

How has it helped my organization?

We went from a state where privileged accounts were being used and not being monitored or even audited to our situation now where we are starting to monitor these privileged accounts more closely… more »

What needs improvement?

From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity… more »

Which solution did I use previously and why did I switch?

In my previous role I used Dell Quest TPAM, which was the previous version of Safeguard.

What other advice do I have?

Start with your current state. That's what we did. Then, create a roadmap of where you are, where you need to be over the next five years. Once you're able to assess the current state and you have a… more »

Which other solutions did I evaluate?

We evaluated CyberArk and BeyondTrust in addition to Safeguard. We went through a bake-off and Safeguard had one of the best sets of functionalities. It even had simple stuff for integration of a… more »
Real User
Director of Information Security at a healthcare company with 1,001-5,000 employees
Apr 26 2020

What is most valuable?

There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full… more »

How has it helped my organization?

The time frame to get sessions rolling has been cut to a third. From a productivity standpoint that's tremendous. In addition to that, the ease of use is fantastic because… more »

What needs improvement?

There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an… more »

What's my experience with pricing, setup cost, and licensing?

They offer a fair price for a robust solution. In addition to the standard licensing fees there are costs for Starling, but they're very minimal annually. You need… more »

Which solution did I use previously and why did I switch?

Previous to this, we were using TPAM and, while it worked, it was horrible to work with. When we saw and got a demo of Safeguard and saw that we would be able to approve… more »

What other advice do I have?

If you're looking for something that is easy to use with a very intuitive interface — even the administrator interface is very intuitive — I would highly recommend… more »

Which other solutions did I evaluate?

We did evaluate other solutions, but this is the best choice. We went with Safeguard because of the flexibility, the interface, and a more seamless migration from the old… more »
Reviewer56857
Real User
Chief Information Security Officer at a financial services firm with 51-200 employees
Aug 09 2020

What is most valuable?

We use the solution’s Approval Anywhere feature which enables us to add an extra layer of security for critical passwords without adding time-consuming approval processes. In the past, we were having… more »

What needs improvement?

The multilanguage functionality does not support the Arabic language, even though this solution is deployed in an Arabic region. However, it matches our criteria and requirements overall. One Identity… more »

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. The cost depends on how much a company wants to invest in technology. In our organization, we believe in modern digitization and automation processes so we found it… more »

Which solution did I use previously and why did I switch?

We previously were using a manual process. One Identity helped us to automate this process.

What other advice do I have?

Make sure to always get the support. This solution could not be successfully implemented with no support of the HR and procurement system. You will need to mature all of your HR and procurement… more »

Which other solutions did I evaluate?

When we started thinking about approaching such a solution, there was an increased need to digitize or have a platform that helped to provided access control functions. There were a number of… more »
Martin Ajayiobe
Real User
Senior Vice President (Infrastructure Systems/Information Security) at MAXUT
Aug 01 2020

What is most valuable?

The part of this product that I like the most is the transparent mode. That is the number one advantage of the product. I also like the ease-of-use. That is what Quest is known for. The interface is interactive, relatively easy-to-use. I… more »

What needs improvement?

The only part of the Safeguard solution that I think could be a problem over time is the amount of storage it takes in the sessions. For example, because it records in real-time video it takes a lot of resources. So, it has not been a… more »

What's my experience with pricing, setup cost, and licensing?

The approximate cost on a yearly basis is in the ballpark of about 80 grand, $80,000. That is for about 100 servers. That is the standard license fee. There are not really any additional costs once you purchase that. Sometimes you can have… more »

What other advice do I have?

The advice I would give to organizations considering this solution would be that before they make a commitment they need to try to find a local support resource. They will want to be able to get local support because that can be critical… more »

Which other solutions did I evaluate?

As a long-time Quest partner, this was an easy choice to make. Because we were already partners it made sense to work with their other solutions.
Edouard Camoin
Real User
Chief Information Security Officer at Outscale
Feb 24 2020

What is most valuable?

The transparent proxy is the most valuable feature. When you are connecting to a server inside the platform, the user doesn't need to change their habit. They just have to… more »

How has it helped my organization?

When we are asked to do an investigation for a server, we have all the information that we need. We never have any problems as all the information is available to us.

What needs improvement?

The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0. An official HashiCorp… more »

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are on a yearly basis.

Which solution did I use previously and why did I switch?

Yes but we had to quit it because they didn't have what we needed and it was very expensive.

What other advice do I have?

When you use Safeguard in production, it provides traceability and protection around your platform. I would rate the solution as a seven (out of 10) because of the… more »

Which other solutions did I evaluate?

We evaluated CyberArk, which was pretty good, but it is very expensive. CyberArk's interface was better. Also, CyberArk's login was not so transparent. We chose One… more »
Alexander Pirogov
Real User
Head of Department of Technical Means of Protection at BrokerCreditService
Jul 22 2020

What is most valuable?

The most valuable feature is the logging sessions with their visualization, which is video recording. This functionality allows us to restore the actions of a user in the… more »

How has it helped my organization?

This solution allowed us to provide remote access to the company's internal infrastructure in the context of the COVID-19 pandemic. It made this access more transparent… more »

What needs improvement?

I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal. I would like to visualize SSH sessions. I would like… more »

What's my experience with pricing, setup cost, and licensing?

Licensing and pricing are quite straightforward. The number of recording channel licenses depends on the needs of the customer. I would suggest estimating the number of… more »

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What other advice do I have?

Clearly assess your needs and formulate the necessary requirements, then proceed from there with the selection of an appropriate solution. In our case, One Identity… more »

Which other solutions did I evaluate?

We evaluated Safeguard and another product. We ultimately chose Safeguard. Safeguard is an external (in relation to controlled systems) solution which allows you to record… more »
See 8 More One Identity Safeguard Reviews

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User Assessments By Topic About One Identity Safeguard

Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.

One Identity Safeguard Questions

What is One Identity Safeguard?

One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.

One Identity Safeguard customers

Cavium

Read Archived Reviews
Highlights
The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable.
The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between.
The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests.
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
The technical support is tremendous.
The transparent mode for privileged sessions is a very good solution.
The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly.
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