One Identity Safeguard Archived Reviews (More than two years old)

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Consultant
System Consultant at a tech services company with 1,001-5,000 employees
Jun 07 2018

What do you think of One Identity Safeguard?

What is our primary use case?

Privileged management. 

How has it helped my organization?

Administrators can administrate the privileged accounts. It is a safer way to monitor the administrators.

What is most valuable?

Its hardware and compliance.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How are customer service and technical support?

The customer service and technical support are very good.

How was the initial setup?

The initial setup is very easy.

Which other solutions did I evaluate?

I compared different solutions, like Oracle.

What other advice do I have?

It is a good…
Vendor
IT Security Engineer
Jun 18 2017

What is most valuable?

Flexible modes are easily integrated into the customer infrastructure. It's easy to find needed information and the indexer does a good job. Secure replays: Balabit SCB… more»

How has it helped my organization?

When I worked in a bank, it greatly facilitated the control admins and reduced the length of investigations.

What needs improvement?

With release 4f4a, I am pleased with the changes. The developers have spent a lot of time optimizing the interface for the convenience of users and it’s functional. Now, I… more»

What's my experience with pricing, setup cost, and licensing?

I think it's individual by owner and product.

Which solution did I use previously and why did I switch?

I tested many another products, but there was an issue about productivity, which was critical to our choice.

What other advice do I have?

Develop product functional and implementation methods.

Which other solutions did I evaluate?

We evaluated CyberArk and Splunk.
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Real User
Chief Technology Officer & Solution Architect at a tech services company with 51-200 employees
Feb 20 2017

What is most valuable?

* Fully transparent for users. * Supports many protocols. * Full OCR indexing: You can find anything that happened in sessions, including commands, programs opened, etc… more»

How has it helped my organization?

Our customers use it to provide full privileged-access monitoring for external users/administrators, so they are fully compliant and still have easy access to external… more»

What needs improvement?

VMware PCoIP protocol support: Many customers are switching from normal computers/environment to VDI infrastructure and some of them are switching to VMware Horizon that… more»

What's my experience with pricing, setup cost, and licensing?

It’s an easy license model; you can choose virtual or hardware appliances.

Which solution did I use previously and why did I switch?

We did not use any previous solutions.

What other advice do I have?

Try more functions and use them! It’s a very powerful product; much more complex than all other competitors. But, almost all companies use it on less than 30% of their… more»

Which other solutions did I evaluate?

We evaluated ObserveIT and CyberArk.
Luca Astori
Real User
PreSales Engineer at a tech vendor with 201-500 employees
Feb 06 2017

What is most valuable?

Monitoring and controls privileged access to remote server/appliances for RDP/SSH/HTTP/ICA/VNC protocols Four-eye authentication and gateway authentication with real-time audit capability Credential… more»

How has it helped my organization?

* Improved security * Detailed audits for support/maintenance activities done by admin/technician and third-party engineers * Drastically reduced unauthorized and improper use of systems and servers

What needs improvement?

The only improvement would be to manage more concurrent sessions.

What's my experience with pricing, setup cost, and licensing?

I don't know about pricing, but licensing is based on concurrent session through SCB.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What is One Identity Safeguard?

One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.

One Identity Safeguard customers

Cavium

Highlights
The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable.
The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between.
The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests.
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
The technical support is tremendous.
The transparent mode for privileged sessions is a very good solution.
The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly.
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