OpCon Valuable Features

NickWilcox
Senior Applications System Analyst at Frandsen Financial
Anything that is file movement related is awesome. Whether you are outsourced or an on-prem in-house bank (like us), you're not just fully in-house anymore. There are so many different third-parties that you work with now. With the amount of files going back and forth between end users or simply from the core to different vendors, this is the best part about the solution, streamlining and letting it run. Whether that's constantly throughout the day, certain times of the day or month, or a specific 16th day of the month, that's probably the most helpful because there is no operator that you have to wait on. We can just push it through a traditional FTP or SMTP. It's very helpful, as we can move quite a few files all at the same time from a server level instead of having someone at their workstation downloading a 100 files. E.g., I created a process with our recent branch acquisition that we did early last year, where files were moving between the acquiring bank (us) and the selling bank. I put on our Self Service portal buttons for execution, that said, "As file's become available..." Then, my conversion team could have access without waiting on me to pull in stuff. If they knew that the selling bank put out some large conversion files, they can go out and simply hit a button. It would go out, grab it, and in a matter of minutes, be available to them on our public shared drive versus trying to pull that down via a secure site. View full review »
TobyFinnegan
Director of IT at Frontwave Credit Union
* Scheduling * Job concurrency * Failover * Failed job notifications The schedule processing is our biggest reason for using it. View full review »
reviewer1240275
Administrator, Core Application Services at a financial services firm with 201-500 employees
It's the entire automation landscape that OpCon provides which is valuable. The way it works with Corelation KeyStone is probably unmatched for that core system in the credit union industry. SMA has created four connectors that work with KeyStone in a way that allows us to automate basically every batch-processing or back-office task. That's the true value. In addition to that, there's also a self-service solution manager, I believe it's called Solution Manager, that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events. View full review »
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reviewer1246428
VP IT at a financial services firm with 11-50 employees
The most valuable feature is being able to schedule tasks so that they reliably occur each day, each week, each month, or sometimes several times a day. We are a financial institution so we need to have our core banking system up to date. We also want to make sure that the work gets done. For example, we use it for ACH deposits and payments. So if you are depending on your paycheck to be there on a certain day of the month, OpCon makes sure it's done. The scheduler works as it should. View full review »
MartinTargett
Director of Production Control and Operations at NYSDOT
There are three features which are valuable: * automated calendar functions * the notification process for failed jobs or unscheduled events occurring, via email and text messaging * the ability for the scheduling package to communicate across multiple platforms. We have three mainframe computers and our previous scheduling package wouldn't communicate across the mainframes. OpCon gives us that ability to schedule jobs on mainframe A and a job on mainframe B and the latter can be dependent upon a job on A. Those are the key components that we've found to be beneficial. View full review »
ArturoRivera
IT Manager Business Solutions Delivery at CBC Federal Credit Union
There are a lot of areas that are valuable. Perhaps the most valuable would be the OpCon button that users can select so that instead of having users going into Symitar, they can now just run an OpCon button that works on-demand. That's probably the one that has made the biggest impact. We no longer have users running job processes in Symitar. Everything that they need, we simply have them run on-demand, so there's no access into Symitar. That is one of the most valuable tools we have. Obviously, the batch-automation is a big one, but that button functionality would be the biggest feature. View full review »
reviewer1292079
Operations Analyst - Primary OpCon at a financial services firm with 10,001+ employees
The daily scheduler is its most valuable feature. We don't really use too many of the other features of it for our environment. As a data center, we can't use features specific to an in-house system, like the Self Service. We're not responsible for those features and just use the scheduler. View full review »
reviewer1242813
Vice President of Information Technology at a financial services firm with 201-500 employees
It can run scripted tasks automatically over and over without intervention. That is what it does and the part that I really like because repetitive tasks need to be done over and over, day after day, no matter what day of the week it is. It is difficult to have staff do these manually and accurately, especially over weekends or through the night. Instead, you can have OpCon do them. View full review »
reviewer1250583
Senior Core Systems Specialist at a financial services firm with 201-500 employees
The most valuable process that we use is just the basic automation with the use of Enterprise Manager, which is their user interface. We also use a bit of their Self Service product, but not as much as we want to. Our primary feature is just the Enterprise Manager, which is essentially their basic version. This feature allows us to create, modify, and test different automation processes. It also allows us to be notified in the case of jobs failing to finish, or if for some reason the job doesn't finish in time. It can tell us that information as well, but it gives us a good overall view of OpCon processes and where we are at for the day. I would definitely rank basic ease of use as very high. It is very user-friendly. There are some processes and functions which are a little more advanced. Overall, it's something that is very user-friendly, as they have designed it to be that way. View full review »
reviewer1247148
System Administrator at a financial services firm with 51-200 employees
The automation of processes is the most valuable feature. One of the major hurdles for us over the last few years, before we found OpCon, was to make our nightly process happen automatically. Being a bank, we have nightly update processes that have to happen for posting transactions, for example, and it was a huge load off our department to have that automated. It's pretty easy to use. They have help information built right into the program so anytime you're trying to build something and you need help, you just hit F1 and there's documentation on what you're trying to do. OpCon does offer training, and I did attend both the basic and the advanced training, which were very helpful. But if you understand PowerShell and things like that, you could, potentially, build OpCon without going to formal training. I do think it is easy to use. View full review »
reviewer1241877
System Analyst at a financial services firm with 51-200 employees
Being able to copy what we already have, then apply it to another task is one of the cool features. It saves time. When I know there is another new process coming up, I can copy an existing one and just change a couple of things in it that need to be changed for it to run the new job process. The nice part about the copy part is I don't have to go back and look at what I had to call it, put in those settings, etc. I already know what those settings are, which is great. I just need to tell it the new job has to run, then schedule a time, and if there is a different time for it. I am getting into the self-service part of it, which means I can then assign users to kick off odd processes which are not on a true set schedule. They can pretty much initiate it themselves. That is one of the features that I really like. I like the notifications of when jobs have completed or failed. This is a big plus because you can either have an email or email and text sent to you. That is very helpful. View full review »
JoeRocco
Operations Manager at a construction company with 1,001-5,000 employees
All of its features are valuable. We use the heck out of it. I just went to a conference and there were only three of us who had our hands raised every time they asked about a different level of OpCon and how we have it deployed. One of the things we like about it is that you can open it up to other departments so that they can see their own tasks running. We were one of three at that conference that said they had it deployed to other departments. View full review »
reviewer1240278
Systems Developer at a financial services firm with 51-200 employees
The most valuable feature and reason that we bought the solution is because of the RSJ connector, which we use to make changes to our database. View full review »
reviewer1246431
Manager at a financial services firm with 1,001-5,000 employees
The core system is the most valuable part: being able to view the processes that we've never really been able to view as a whole before. That is super-helpful, as is being alerted when issues arise. For example, we've had problems with a vendor that has not been providing files in a timely fashion. OpCon actually alerts our teams that this file has not arrived yet and that allows us to get on the phone with the vendor, make sure we get the file, and get all of that working so that we have accurate records to start with the next morning. We use SMA as a managed-service provider to actually build automated processes. It makes it easy for us to build work orders for them to execute. That is useful. View full review »
reviewer1248072
Core Application Programming Manager at a financial services firm with 201-500 employees
* Being able to automate jobs and have a central location where we can see how the day is progressing. * Getting alerted when something fails, and be able to escalate that with our employees. Those are the most valuable features for us. Also, while there's a learning curve to get your mind around how their schedules, jobs, and frequencies of the jobs operate, it's a pretty fast tool to learn. There's a lot of depth to it, so you can really get down in the weeds and become an expert in it. It's a fast learning curve. It took about a month to be able to get a pulse-check and see where we were at in jobs. Being able to create and modify jobs and schedules takes about three months, tops, to be able to do them comfortably. You could probably do it from the onset, but it's always shaky learning something like that. View full review »
MarkRoshier
OpCon/xps Support at Nationwide Building Society
Auto-scheduling is the most valuable feature. We have the ability to schedule seven days in advance, so we know exactly how we're running every night. If we need to make any changes, we can make changes to the daily schedule and we don't have to worry about changing masters or quarterlies. Changing our master schedule causes us issues. We have another product that doesn't work quite like this and when they have to change the master schedule they have problems. Because we have the ability to auto-build seven days in advance, we only need to change the daily and not the masters. View full review »
Jean-MarieLEBORGNE
Engineer at CONSEIL DÃPARTEMENTAL 83
When we have a problem with a job or something else, I always tell my colleagues, "It's not OpCon, it has to be something else." All the time, it is something else. So, we are very pleased with OpCon and how it works. It is really reliable. For us, that is a major point: reliability. We are also very pleased with its reports for jobs every day. We don't use monthly or weekly reports. Though there are some requests in the tool for these, we don't use them a lot. To follow our everyday jobs, it's perfect. View full review »
reviewer1254588
Computer Operations Manager at a financial services firm with 501-1,000 employees
All of it is valuable. We've been very successful with it and really reduced our manual keystrokes and manual errors. The greatness of it is the flexibility of the scheduling and the integration of all platforms and processes. We have integrated it with everything from AIX to Microsoft Servers; with pretty much anything that we can. The product is easy to use and it's simple to automate processes. It's a GUI interface. You don't require any special programming skills to use it. View full review »
PhilippeLLORET
Manager Applications Operation Group at Groupama Supports et Services
One of the valuable features is that we are able to automatically manage problems with jobs. The system automatically tries to restart jobs when things go down. That's a good way for us to quickly manage and resolve all problems automatically, without creating tickets. It is really different than the product we used before, Dollar Universe. The interface of OpCon is really modern and fluid and simple to use. It's really a framework for the user who doesn't see all the complexity behind the product. We have a lot of functionality with the product that we didn't have before. All our users find it simple to use and, after working with it a few times, it does not take them long to know how to use it. We've had no difficulties using the product. And the web solution, Solution Manager, enables easy access to the application to quickly see if we have problems with our programs. Immediately, with its color code, we know if all is okay or if we have a problem. The web interface is really simple to use and we can put it on a screen on our desks and look. It's really useful for us. When we click on the screen we can immediately see which job is the problem that we have to analyze or restart. It's really easy to identify that and to restart or go quickly to the problem, without having to find or analyze where the problem is. It's efficient for us. View full review »
reviewer1243401
IS Operations Manager at a financial services firm with 201-500 employees
The most valuable features are the * automation * repeatability. Since we got it configured, it has just done the job day in, day out. Being able to rely on it and know that it's going to happen, whether there's a person over it or not, is really good. The ease of use and simplicity in automating processes are good. They get better every time they put out a new release. When we first got it, a long time ago, it wasn't as intuitive as it is now. That also comes, a little bit, with our having used it for so many years, so we're more used to it. But I have a guy who started working with me about three years ago, for example. He had never touched anything like this but he was able to pick it up and run with it. And he absolutely raves about it. He thinks it's the best product he's ever worked on - this from a person with many years of IT experience. View full review »
ElizabethTinajero
IT Operations Systems Analyst Lead at Credit Human Federal Credit Union
* The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL. * The job automation and ability to run scripting are also important for us. * It's relatively easy to use and utilize. If you have knowledge and understanding of network technologies, it makes it much simpler. View full review »
RonBroaddus
Systems Director at a financial services firm with 51-200 employees
The overall ability to automate all our processing is the most valuable feature so we don't have one scheduler doing this, while another scheduler is doing that, and somebody doing this manually. We are able to automate our processing completely. View full review »
MikeAbbe
Manager of Remote Services at Dow Chemical Employees Credit Union
The most valuable feature is its integration with our core system. There is a very limited number of vendors that integrate with our core system. OpCon allowed us to reassign three part-time people who were running jobs manually. OpCon is running those jobs automatically and those people now work in general IT support, instead of running manual jobs all day. Those people were very receptive to the changes because it was a lot of tedious and error-prone work and they were pretty happy to get it off their plates. OpCon is also fairly easy to use, as long as you have some kind of process background for understanding workflow. If you understand workflows at a very basic level, you can use OpCon. View full review »
CarynWright
Senior Analyst at iQ Credit Union
For us, the integration with Symitar is the main reason we got it. But we're also able to automate everything. We don't have to do things manually anymore. It takes out that human error. View full review »
ScottPortwood
AVP Operations at Dickinson Financial Corp.
It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to. Automating tasks is pretty easy for the most part, though you can get more complicated. For most of our tasks, it's relatively simple. View full review »
AaronWright
Core Operations Analyst at a financial services firm with 201-500 employees
The most valuable feature would be the contact feature. You have this awesome automation tool, but then it also has the ability to contact and page you in the event something goes wrong. This is nice. It gives you the warm fuzzy feeling in IT, if you're not receiving calls, that everything is going well. View full review »
CharlesMcClain
Application Support Analyst II at a manufacturing company with 1,001-5,000 employees
All of the features are important. The best thing about it is the communication listing. There's a learning curve, but it's a fairly easy system to use. It doesn't require a lot of technical skill. View full review »
Adam-Watts
Unisys Infrastructure Support Specialist at a financial services firm with 10,001+ employees
It is very simple and easy to use, but that might be because I've been using it for a long time. The things that we use most often are: * NIST view * Job Master * The quick search option. View full review »
Nicolas VERNOUX
EMEA Datacenter & Network Operations Manager at a wholesaler/distributor with 1,001-5,000 employees
* It's very scalable. * We have experienced very few lags or issues, so it's very stable. * It's a very versatile product. You can schedule everything you want in many kinds of environments. We have never faced a limitation in this regard. * The support is very responsive as well. They have replied to all our questions on time. View full review »
reviewer1244556
Senior System Automation Analyst at a financial services firm with 501-1,000 employees
The automation part of OpCon is the most valuable for us, with all the core processing. It's really mostly hands-off unless we have failures. In our old days, we'd spend a good part of the day doing processing via manual tasks. We don't have to do any of that any longer. View full review »
reviewer1253301
AVP IT Operations at a financial services firm with 501-1,000 employees
The most valuable features are * the ability to chain jobs together * the integration into Symitar. At the end of the day, that's what makes the big deal for us. The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually. It is as easy to use as it should be. There is a learning curve, but that's because it's a powerful system. View full review »
reviewer1263174
National Monitoring, Capacity and Availability at a government with 10,001+ employees
The most valuable features for us are * job dependencies * auditing * notification * robustness. Those are things we rely on all the time. View full review »
reviewer1242072
User at a government with 1,001-5,000 employees
The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks. Self-service is easy to use for people who are not in the IT department and who must act at any time for and with the customers. View full review »
Find out what your peers are saying about SMA Technologies, BMC, Broadcom and others in Workload Automation. Updated: March 2020.
407,845 professionals have used our research since 2012.