OpenText Content Suite Platform Overview

OpenText Content Suite Platform is the #5 ranked solution in our list of top Enterprise Content Management tools. It is most often compared to OpenText Documentum: OpenText Content Suite Platform vs OpenText Documentum

What is OpenText Content Suite Platform?

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

OpenText Content Suite Platform is also known as Livelink ECM, OpenText ECM, OpenText Content Suite .

Buyer's Guide

Download the Enterprise Content Management Buyer's Guide including reviews and more. Updated: July 2021

OpenText Content Suite Platform Customers

KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega

OpenText Content Suite Platform Video

Pricing Advice

What users are saying about OpenText Content Suite Platform pricing:
  • "Both Open Text ECM and IBM File share are expensive."

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Andrzej Chmielarski
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees
Top 5Leaderboard
Scalable, verifies complex solutions, and the support we receive is good

What is our primary use case?

We verify complex solutions and we implement it on the business process management system. ECM has extra value for us. We focus on both solutions and they are a little different. One is only ECM and the second is as a VPN, with ECM as well.

Pros and Cons

  • "It's a very good solution."
  • "Pricing could be improved and the stability or the performance needs improvement, which is very important."

What other advice do I have?

From my perspective, we are working with two solutions. For both IBM FileNet and OpenText ECM, I was the accountant manager and a place where you can store electronic documentation. The extra value for both solutions is adding workflow managers, similar to business process management systems. You can verify flows and sign off documents. I am not sure if I will continue to use this solution in the future. It depends on the business requirements. If somebody were to ask me which product is better, I think that both are okay and they should verify the business needs then decide which model of…
Senior Manager Strategic Alliances and Customer Relations, SAP Enterprise Applications at a computer software company with 10,001+ employees
Top 20
Reliable management with an upgraded interface that is easy to set up and configure

What is our primary use case?

We are selling this solution to our clients and we have an implementation team that takes care of the delivery. Most of the customers use it for information governance, records management, workflow capabilities, and basic document and version control. Some of our clients also use the AppWorks technology for local app development solutions.

What is most valuable?

Most of our customers are very fond of the upgraded smart user interface. It was lacking in previous versions.

What needs improvement?

The overall architecture is still a bit cumbersome. The architecture needs improvement, as it's complex.

For how long have I used the solution?

I have been dealing with OpenText ECM since 2011.

What do I think about the stability of the solution?

Buyer's Guide
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