Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping.

OpenText Extended ECM helped connect our content to our business. Employees don't have to switch between applications to find the content they need. 

For example, if they have adapted to their front-end applications, and they don't want to change it, they can still store the content in OpenText. They can access it all from within the application they're already using, such as SAP or Microsoft Office.

We can store everything in OpenText Content Server, and we can access it from the other app again.

The permissions and security model of OpenText Extended ECM have been really good features. The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM.

Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for. There are a lot of good features.

It is easy. The usability is there. It is easy to navigate through.

The automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document.

Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful.

WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to. Workflows and records management are also valuable features.

OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information. 

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help.

Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it.

We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful.

We can configure the solution with any industry's products per customer requirements. 

OpenText Extended ECM's most valuable features are document storage, security, and compliance.

The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc. There is a large amount of documentation available, along with solution accelerators to speed up and facilitate the initial setup and integration.

• Content server
• Archive server
• Search and indexing
• Enterprise integration
• Records management
• Patching
• Web reports
• Scaling and auditing.

It's a very good solution.

Most of our customers are very fond of the upgraded smart user interface. It was lacking in previous versions.

Simplicity to roll out, features available, customization options.

It can be found in the original SAP, and no other product is offering it. OpenText has a very strong connector, which is called "ECM for SAP".