OpenText ECM Reviews

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SAP-OT-Cons
Consultant
OpenText Consultant at a consultancy with 10,001+ employees
Sep 17 2017

What is most valuable?

The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc. There is a large amount of documentation available, along with solution accelerators to speed up and... more»

What needs improvement?

Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours. Over time, these stability issues can be solved by tweaking the system and scaling according... more»

What other advice do I have??

Get in touch with experts, either directly from the vendor or consult with an external party that has deep expertise in implementing a similar solution.
Reviewer3423433
Real User
Solution Architect at a tech services company with 51-200 employees
Jul 25 2018

What is most valuable?

It can be found in the original SAP, and no other product is offering it. OpenText has a very strong connector, which is called "ECM for SAP".

How has it helped my organization?

If you are an SAP user, you can store documents directly into OpenText without a connector. The connector is out-of-the-box, which is one of the... more»

What needs improvement?

Mostly, we are looking for new, advanced UI features. Currently, the UI does not look great.

Which other solutions did I evaluate??

We have been using OpenText from the beginning.

What other advice do I have??

OpenText is a very strong offering from the engineering management side, as well with its SAP integration. Its weak point is the UI's look and... more»
Find out what your peers are saying about OpenText ECM vs. Oracle WebCenter and others in Customer Experience Management.
291,379 professionals have used our research since 2012.
Martin Rubens
Real User
Solutions Manager at a consultancy with 201-500 employees
Jul 27 2017

What is most valuable?

Simplicity to roll out, features available, customization options.

How has it helped my organization?

All the information is now stored in a central repository that is accessible to everyone.

What needs improvement?

User interface (at least in the version we are using, desktop client).

What's my experience with pricing, setup cost, and licensing??

It is an expensive solution. The licensing is not that complex for the core products, but it becomes more complicated... more»

Which other solutions did I evaluate??

No (we were using file servers).

What other advice do I have??

To keep up to date with the latest versions of the products because OpenText continues to invest money on new features.

Articles

User Assessments By Topic About OpenText ECM

Find out what your peers are saying about OpenText ECM vs. Oracle WebCenter and others in Customer Experience Management.
291,379 professionals have used our research since 2012.

OpenText ECM Questions

OpenText ECM Projects By Members

OpenText ECM Consultants

What is OpenText ECM?

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

Also known as
Livelink ECM
OpenText ECM customers

KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega


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