It is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team. 

When I presented the numbers to my leadership, they were shocked by the price. It's very expensive to implement until we have a strong governance, and then the price point implementation; there is no point in spending that much money for.

OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer.

OpenText Extended ECM is an expensive solution.

The product is pricey.

The tool's pricing is confusing to the end customer. 

It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones.

The solution is expensive.

Both OpenText ECM and IBM FileNet share are expensive.

It is an expensive solution. The licensing is not that complex for the core products, but it becomes more complicated for some additional modules.