OpenText Process 360 Reviews

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lmang78264
Real User
Line Manager at a tech services company with 1,001-5,000 employees
Aug 06 2018

How has it helped my organization?

We have manual processes, so the workflow enables us to automate a number of these processes. Internally, when a customer comes into a bank, we can onboard him onto our internet... more»

What needs improvement?

We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support. The support is being provided by the vendor whenever... more»

Which other solutions did I evaluate??

We had many manual processes and we needed to look for a tool to automate those processes. That is why we moved to using BPM tools.

What other advice do I have??

Up until now, it has served its purpose. As we moved in these times, the demand gets bigger, and we need faster things with quicker support and implementation. Most important... more»

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What is OpenText Process 360?

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
Also known as
Process 360, Global 360
OpenText Process 360 customers
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
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