OpenText 360 for SharePoint Room for Improvement

SK
Consultant at a tech vendor with 10,001+ employees

The user interface could definitely be improved. 

Requirements for policy management could be improved.

For many use cases, the solution cannot do all the things that SharePoint can do. 

The solution needs a stronger integration with Office 365 because most customers use Office but the integration is complex. 

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Ravi Krishnan S - PeerSpot reviewer
Head - Financial Reporting and Taxation at TVS Capital Funds

The platform's workflows could be more intuitive and easier to use. They could enhance the integration with Power BI and make it seamless, similar to Teams.

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Lungi Ngcingwana - PeerSpot reviewer
Head of ICT at South African Weather Service

Integration is an area where the solution lacks. So, integration is very important. We also want other things to be in place, like contract management, checking of invoices, and content management.

In a future release of the product, I would like it to have better integration, content, and contract management.


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Buyer's Guide
Business Process Management (BPM)
March 2024
Find out what your peers are saying about OpenText, Apache, Camunda and others in Business Process Management (BPM). Updated: March 2024.
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HemantMittal - PeerSpot reviewer
Project Manager at Infosys

OpenText 360's performance could be improved. In the next release, OpenText 360 should include in-built connectors for plugins.

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SK
Enterprise Architect at a financial services firm with 5,001-10,000 employees

An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved.

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SD
Principal Technical Support Engineer at a computer software company with 5,001-10,000 employees

If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option. It has got a lot of added features into that. Both of them have pros and cons, and it would be OK to have SharePoint if you're not investing much into the WordPress side.

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VR
Line Manager at a tech services company with 1,001-5,000 employees

We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.

The support is being provided by the vendor whenever there are issues, it should be at a very high level. In a banking institution, it is fundamental that if you are using workflow automated processes that you receive the right level of support for implementation.

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OM
Consultant at a consultancy

They need better solutions for common functionalities, like every week related activities, and customer support. They need to come with more out of the box solutions, rather than depending on customers to develop them.

I like SharePoint where you have work bots, so I hope they come up with a similar concept. Add the reusability of whatever components we configure. I believe this will be an advantage in the future.

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CH
Product and Systems Director at SPCM

Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier.

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RF
Information Technology Infrastructure Specialist at a financial services firm with 51-200 employees

We are an information solutions company. We need a platform where we can connect all the videos through SharePoints and input and export through that.

They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all.

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SS
MDS & Solutions Director at a tech services company with 501-1,000 employees

I would like for there to be even more integrations in the next release and I believe that the price could go down a bit.

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Buyer's Guide
Business Process Management (BPM)
March 2024
Find out what your peers are saying about OpenText, Apache, Camunda and others in Business Process Management (BPM). Updated: March 2024.
765,386 professionals have used our research since 2012.