OpenVPN Access Server Archived Reviews (More than two years old)

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Thom at Work
Real User
Infrastructure Administrator at a financial services firm with 51-200 employees
Aug 22 2018

What is most valuable?

This open-source solution provided the easiest UX for our end-users and had the greatest interoperability with all the operating systems we used, including but not limited… more »

How has it helped my organization?

It allowed people to remotely access files from their mobile devices. It was so easy for end-users to use that they were able to work more efficiently no matter where they… more »

What needs improvement?

The upgrade path from older versions was more difficult than we wanted to tackle, so we ran an older version of the software for longer than I wanted. Patching, updating… more »

What's my experience with pricing, setup cost, and licensing?

At one point I had to purchase addition connection licenses. I was very pleased with the pricing and licensing; so much easier than navigating the confusing jungle of… more »

Which solution did I use previously and why did I switch?

OpenVPN was already implemented when I took over the IT department. I do know that there was also a Cisco VPN product in place, but it was finicky and many of our… more »

What other advice do I have?

We did not use this product on AWS. We hosted the server on our network. My advice would be, if OpenVPN fits your environment and needs, it’s a great solution. Do it.

Which other solutions did I evaluate?

I didn’t purchase OpenVPN, but I have evaluated other products for other departments I managed at other companies. Cisco and Fortinet are the two I remember off hand.
Consultant
DevOps Engineer at a tech services company with 51-200 employees
Apr 26 2018

What do you think of OpenVPN Access Server?

How has it helped my organization?

Encrypted connections are, in all situations, better than unencrypted. So, security is much better with OpenVPN.

What is most valuable?

The ability to run in almost any conditions, and the flexibility that comes with that.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues with stability, at least not recently.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

We didn't use any paid support. This software is fairly industry-standard and you can find all kinds of help in the online community.

Which solution did I use previously and why did I switch?

We switched from IPSec and…
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Real User
Software Engineer II at a tech vendor with 201-500 employees
Apr 17 2018

What is most valuable?

The compatibility with almost any Linux operating system, and how easy it is to write scripts and generate keys for people to use and log in. I found it easy to deploy quickly.

How has it helped my organization?

Interoperability between different offices. We didn't have to keep exchanging documents via email and other tech. We were able to maintain a common file store because of the complete VPN setup we had… more »

What needs improvement?

Some of the issues we faced were things like, if someone's key is not working, or if we had to remove someone's permission from it, or maybe an employee left the company and we had to take their key… more »

What's my experience with pricing, setup cost, and licensing?

The product's pricing is good value, definitely. It is one of the best features, I would say. Evaluate the product before seeing which type of licensing is good for you. I think there is a good… more »

Which solution did I use previously and why did I switch?

We started off with OpenVPN when we were evaluating what we could use for our needs and we ended up with OpenVPN. I have used other VPN solutions at other offices, but in the cases that I've dealt… more »

What other advice do I have?

OpenVPN is a good option for kick-starting any kind of interoperability between offices. It doesn't have a huge setup time, so it's a quick way to start experimenting with how the organization would… more »
Real User
Senior System Engineer
Apr 16 2018

What is most valuable?

A valuable feature for us is its ability to see the new Citrix server as a local server within the company. And it allows us to test abroad. We have a couple other sites… more »

How has it helped my organization?

It allows us to actually use the Citrix server, just that simple.

What needs improvement?

The user interface that we had to implement. I would like to see a simpler interface, so that we can make the connection between the local network using the LAN IP. Also… more »

What's my experience with pricing, setup cost, and licensing?

I would say the product's pricing is a good value. I would recommend to other companies to implement it. I've seen other software, in tandem with the service, to be very… more »

Which solution did I use previously and why did I switch?

We didn't have a previous solution. We had done a little research and we went with OpenVPN as the first option. It wasn't that we went through several before it.

What other advice do I have?

Do your homework, and make sure that your test site where you're going to be setting this up has a good, solid connection with your ISP. That was the issue we ran into. We… more »

Which other solutions did I evaluate?

We were attempting to do a closed VPN between the two sites, but it really doesn't work with the local IPs that we wanted people's Citrix agents to be able to get in. We… more »
BradBrooks
Real User
QA Engineer/Software Developer at a tech services company with 51-200 employees
Apr 16 2018

What is most valuable?

One of the new features of it is you can change the default port. Instead of 1194, like everybody expects, you can change it to whichever port you want to use. Another thing is that you can do local… more »

How has it helped my organization?

It can securely do remote product updates, push out product updates; just like on our LAN, it's a virtual private network and we just push across our updates.

What needs improvement?

They may have this already, but it would be nice to be able to get more notifications if a site drops unexpectedly. It would be nice with all these features, if they could send some examples of each… more »

What's my experience with pricing, setup cost, and licensing?

I think it's an exceptional value. I think the pricing is an exceptional value. I didn't really deal with the licensing issue, but I have heard that if you know that you're going be doing it for at… more »

What other advice do I have?

If you will be creating several client configurations, create a script or some kind of automation for the steps of calling into the template where you can plug in parameters such as the key names and… more »

Which other solutions did I evaluate?

I don't recall any other options at that time. Somebody else in our office suggested OpenVPN and we went that route and it worked for us.
XavierGarcia
Real User
Cofounder/CTO and Principal Devops at a tech vendor
Apr 15 2018

What is most valuable?

Privacy and cryptography for my network communication.

How has it helped my organization?

My entire engineering team can access our infrastructure from anywhere in the world, securely.

What needs improvement?

Maybe provide a GUI or Web UI to manage users. Today these features are in the Pro Edition or are done by scripts.

What's my experience with pricing, setup cost, and licensing?

The Pro Edition has a reasonable price per user.

Which solution did I use previously and why did I switch?

Cisco VPN, L2TP/IPsec. OpenVPN is easier to maintain and use, save us time.

What other advice do I have?

I use it as server and client in AWS. The first reason is to provide a kind of crypted VLAN. No real advice to give, except to be careful with the traffic in/out on… more »

Which other solutions did I evaluate?

Cisco VPN.
Real User
Founder
Apr 12 2018

What do you think of OpenVPN Access Server?

How has it helped my organization?

It allows our employees to work remotely across Mac, Windows, and Linux platforms.

What is most valuable?

Highly configurable. You can create your own custom client installer and can rebrand the server-side program.

What needs improvement?

Better GUI. Also, we switched more to Cisco AnyConnect due to the Win 10 stability issues.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

There were some issues when Windows 10 initially came out. However, after some OpenVPN and Windows 10 patches, it stabilized.

What do I think about the scalability of the solution?

No issues with scalability.

How is customer service and technical support?

I have never used their technical…
Mark Engstrom
Real User
Python Developer at a tech services company with 11-50 employees
Mar 05 2018

What do you think of OpenVPN Access Server?

What is our primary use case?

It was required for a secure network connection.

What is most valuable?

It is open source and therefore affordable for small projects.

What needs improvement?

It could include a configuration wizard so that users who do not follow instructions well can configure a connection.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

We have not scaled service yet.

How are customer service and technical support?

We did not use support.

Which solution did I use previously and why did I switch?

This was our first solution.

How was the initial setup?

It was fine, as long as you followed…
Real User
Senior Linux System Administrator at a media company with 51-200 employees
Feb 04 2018

What is most valuable?

* Easy to set up. * Clients for multiple platforms * It runs on Linux. * It allows for two-factor authentication. This makes it very easy to administer if it is running on a Linux server where you can… more »

How has it helped my organization?

It allows us to give access to our office network in a safe and secure way to users, no matter which computing platform they use.

What needs improvement?

There was one annoying feature where we had to disable and enable the user. I cannot remember what it was exactly, but I think it was for a password lockout. It would be nice if there was a checkbox… more »

Which solution did I use previously and why did I switch?

No.

What other advice do I have?

It is good stuff.

Which other solutions did I evaluate?

Not applicable.
Vendor
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Jan 24 2018

What do you think of OpenVPN Access Server?

What is our primary use case?

I have used this solution for five years (2008-2013) as the company's main business solution, and then, for a year (2017), as a custom solution for secure AWS access. I was using it on AWS to create secure access to internal VPC services. It is a lightweight, easy to setup solution.

How has it helped my organization?

Several years ago, I was working on a Consumer VPN service provider, and OpenVPN was a great base to provide such services. It is much easier to scale and troubleshoot compared to regular Windows-based VPN solutions or PPTP daemon.

What is most valuable?

Easy to setup and manage Great documentation Community support

What needs improvement?

At the moment, I am not working too closely with the product.

For how long have I used the

What is OpenVPN Access Server?

OpenVPN is an open-source software application that implements virtual private network techniques for creating secure point-to-point or site-to-site connections in routed or bridged configurations and remote access facilities.

Also known as
OpenVPN
OpenVPN Access Server customers

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

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