Operations Bridge Competitors and Alternatives

Read reviews of Operations Bridge competitors and alternatives
CA Technologies
Real User
Developer at a tech services company with 11-50 employees
Oct 01 2017

What is most valuable?

It has many great features, but in most of the companies that I have done consulting for, they rarely use them as it requires an advanced level of knowledge of the tool. Event Configuration: A tool in its simplest form creates business logic... more»

How has it helped my organization?

Reduces the false positives, by creating our own business logic with the Event Configuration. Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring.

What needs improvement?

It’s like having a Ferrari, without a professional driver. Most companies don’t use all the good features. The out-of-the-box features are just too poor: (Ping, CPU, Disk and Memory, Process, and File Systems). CA Spectrum is an... more»
Real User
Consulting IT at a tech company with 501-1,000 employees
Jan 04 2017

What do you think of CA Unified Infrastructure Management?

Valuable Features We mainly monitor services around the database applications, and things like that. The most valuable features of UIM are that it's scalable and it's relatively easy to set up monitoring on the servers. • Room for Improvement The reporting part could be improved. We’re using other tools for that. Maybe we’ll continue to do that, but that is one thing we are missing; and the SLA, and what you can do there. As I cannot compare it with others, it's a bit difficult to say. • Stability Issues It's very stable. • Scalability Issues It is scalable. In production, we have about 600-700 servers. • Customer Service and Technical Support It's mainly my colleague who is in contact with CA technical support. Things take time. • Other Advice I think you...
Real User
Project Manager with 51-200 employees
Jun 26 2017

What is most valuable?

I believe that the ease of use and UI is great. The ability to fulfill the role as a manager of managers is fantastic. We integrated a number of other monitoring tools into BMC.

How has it helped my organization?

I have used the BMC product in two separate instances, the one was as a monitor of monitors for an ops bridge to have a single view of all monitoring tools reporting into one source, this worked extremely well. The other instance was as a... more»

What needs improvement?

I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.
Microsoft
Real User
Manager: Monitoring, Performance, and Availability at a hospitality company with 1,001-5,000 employees
Aug 31 2016

What is most valuable?

* Ease of deployment capability * Role-based automatic monitoring threshold deployment via MP

How has it helped my organization?

We used SCOM as our centralized pane of glass. We had other tools that were also directed to SCOM. Our NOC analysts were able to quickly see alerts and resolve. SCOM was able to monitor our Windows environment very well. SCOM will allow you... more»

What needs improvement?

SCOM agents have a heavy footprint. Would like a lighter, more-efficient footprint. It takes a developer’s mindset to fully utilize SCOM’s potential. I would like easier deployment of MP and custom monitors.
Real User
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Jan 08 2018

What is most valuable?

TBSM is a rock, and our house would have crumbled without it. The most valuable feature for my team is the ability to taken event feeds from all/any source tool (we leverage 20+) and put them in a single pane of glass. Since we also have an... more»

How has it helped my organization?

Being able to manage the entire flow of events firing on alerts set in so many source consoles, let my team correlate seemingly disparate break points and jump out to the source tool for trending and issue isolation.

What needs improvement?

TBSM is being replaced for our work by another Tivoli tool - DASH. This replacement will address the biggest area of improvement. We need the most commonly leveraged real-time metric trends from the source tools in the same pane of glass as... more»
Consultant
Operations Expert at a tech consulting company with 51-200 employees
Jan 05 2017

What do you think of IBM Tivoli NetCool OMNIbus?

Back in 2004 after years of going from strength to strength with Netcool, the world of computer infrastructure started to change radically rather than by slow evolution. With the introduction of things like Virtualisation, B2B gateways (into other companies) etc we were seeing a massive increase in challenges like complexity, dynamic constant change in the infrastructure and lack of viability into the infrastructures of our partners, who provided key elements of our customers applications. The result of all these revolutionary changes in our infrastructure was that Netcool itself started becoming less effective, and hence we started to see a swing back to reactive management at the expense of proactive. I believe we need to see far more radical innovation in this area.

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