I did not use another solution previously, although I do have experience with other ITOM products.

We've previously used a variety of other solutions. 

We've worked with CA, Nagios Spectrum, Unicenter (which is the older version of Nagios), and Tivoli. Most customers have been on or are on Tivoli as well.

I have experience with other solutions apart from Micro Focus Operations Bridge, for example, NetIQ Operations Center and NetIQ AppManager. I also have experience with network performance monitoring solutions, for example, Microsoft SCOM, and some open-source products, such as Nagios and Zabbix.

What makes Micro Focus Operations Bridge better than others is that it works as an umbrella and includes different models for different types of monitoring. At the same time, an open-source product does not give you this kind of functionality. Instead, an open-source product only gives you classic monitoring functionalities in some areas of network performance but not for all areas of monitoring solutions or infrastructure.

Microsoft SCOM, at the moment, has many new features, and it's similar to Micro Focus which focuses on network performance and traffic monitoring, so my company uses it together with Micro Focus for monitoring.

I did not previously use a different solution. I use something similar in parallel, however, it's not a replacement. 

We needed to consolidate our teams. We had an enormous deployment of Operations Manager already, so to evolve that to OM 10 was a no brainer. The financial terms were also appealing.

We previously used Operations Manager. We switched for the added features, better scalability, overall experience, and better resolution to end of life issues. 

I have helped organizations to switch from other tools to OMi. The main reason was event consolidation and seamless integration with the Service Manager for incident management and SLA reporting.

We've been using OM for years, and it is at the end of life, so we had to migrate or we've been forced to migrate. Ops Bridge still has a lot of tweaks that has to occur, but we're working with HP to try to help resolve most of those issues.

No, we are migrating from OML to OMi. 

We are combining it with other monitoring tools. They did a huge proof of concept to determine what the right fit was. I wasn’t involved in that. It was all vendor engagement, and so on. It wasn't just HPE, we had other vendors as well, such as IBM and Compuware.

We switched because it was beginning to be mainly in-house built software. We didn't want to take on the burden of developing it much further. It lacks these features and it was just essentially scripts running other scripts. We wanted something that had actual enterprise-level support, had a concrete development plan, and that integrated well in the systems that we already have.

When choosing a vendor, I look at the solution. My directors look at cost.

We were previously using something else but it was not fulfilling our needs. I think they were using a BMC product before I joined the company.

No, but I've used Nagios after the fact at other places because it's cheaper, but it has much less flexible.

We are using another similar tool in the company, but it is not in my department.

Operations Bridge was on our road map; HPE Operations Manager and Operations Bridge. It’s the enterprise tool of choice, and that's what we're sticking with. Our guys know it, and we're used to it. We've invested in time and all our monitoring is around Ops Bridge. It's a big jump to migrate to Operations Bridge from Operations Manager, let alone migrate to a different product.

We were coming to the end of life with the hardware and software we were running, which are also HPE products. We've moved into this new area, so it was a combination of the hardware and software.

We're currently looking at switching to Canopsis, which is an open-source product. It has all the modules we need and it's absolutely free. It's very similar to Operations Bridge, for the most part.

We have a deal with HPE and we have all the tools of HPE. I think they make good tools. There is always room for improvement, but basically they always have good tools.

We used Nagios, but it was not able to monitor container and cloud well.

We are only working with two products, one is Micro Focus Operations Manager, and the other is Orchestration, that we are trying.