Operations Bridge Reviews

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Mukesh-Patel
Real User
Sr. Systems Management Engineer at a financial services firm with 1,001-5,000 employees
Dec 03 2017

What is most valuable?

Single pane of glass. NOC has to view only a single screen to monitor the entire infrastructure. All events can be seen on… more»

How has it helped my organization?

It helps to integrate and consolidate various products, such as Operation Manager, Operations Bridge, OMi, Operations… more»

What needs improvement?

Topology base event correlation. Topology-based event correlation does not work well with NNM events. NNM does not… more»

What's my experience with pricing, setup cost, and licensing?

It is competitive.

If you previously used a different solution, which one did you use and why did you switch?

No, we are migrating from OML to OMi.

What other advice do I have?

The product is great, but it could be improved.
Navid Thakur
Real User
Group lead at a financial services firm with 5,001-10,000 employees
Jun 07 2017

What is most valuable?

The most valuable feature of Operations Bridge is the centralization of all the alerts, events, and topology-based statistics that you can see in a centralized view for different customers internally. It could be your support groups, your management, or your governance. That's what we feel like it's giving us. It is the ability to look at it holistically, even… more»

What needs improvement?

Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering. This is one of the issues with stability. The reporting module from HPE is not a very stable module, which is OBR to be very specific. I'm going to have a round of meetings with the product development and the management to… more»
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Rakesh Kanojia
Consultant
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a tech services company with 51-200 employees
May 05 2018

What is most valuable?

Event consolidation Cross domain event correlation Run Time Service Model (RTSM) Flexible dashboard with the availability… more»

How has it helped my organization?

The biggest strength of the Operations Bridge is the consolidation of events from various sources. For one customer, we… more»

What needs improvement?

Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling.

What's my experience with pricing, setup cost, and licensing?

Pricing is very flexible and depends on the modules selected as per the requirement. You can select from the available… more»

If you previously used a different solution, which one did you use and why did you switch?

I have helped organizations to switch from other tools to OMi. The main reason was event consolidation and seamless… more»

What other advice do I have?

Implementation of Micro Focus Operations Bridge will need a long-term perspective while solving today's problem.
Real User
Oss manager at a tech services company with 201-500 employees
Jun 06 2017

What is most valuable?

Purely, its flexibility is the most valuable aspect. It is hugely configurable. We have a huge amount of different kinds of technologies, different kinds of operating systems and management packs that effectively are run and managed by… more»

What needs improvement?

The latest versions of the service reporting dashboards need improvement, such as service modeling. A lot of our customers want to be able to understand and look at their solution end-to-end, including all the components, all the management… more»

If you previously used a different solution, which one did you use and why did you switch?

When choosing a vendor, I look at the solution. My directors look at cost.
Real User
System Specialist with 11-50 employees
Jun 04 2017

What do you think of Operations Bridge?

What is most valuable?

Transparency is one of the big features. We reduced our attempt to repair by forty percent. That was one of the big benefits. The other one is transparency between the departments, as well as for the executive members, the board of directors. They look actually at that data on a daily basis.

How has it helped my organization?

The transparency shows us where we still have to add things, monitor things that we don't have under our control yet.

What needs improvement?

Stability could be improved. Also, it could be easier to upgrade and patch.

What do I think about the stability of the solution?

Stability could have been better. We were running into problems sometimes where the whole system was not performing as we expected. We ran into strange phenomenon…
Pj Dewnarain
Real User
OpsBridge Specialist at a financial services firm with 10,001+ employees
Jun 14 2017

What is most valuable?

The most valuable feature is the event correlation and how we handle the events. There are a lot of possibilities and it's a new experience for us. I used to work with IBM. It's… more»

How has it helped my organization?

It helps us the most with correlations of events and events handling; how we do that in SM9, it is a new way of working for us. I'm very pleased with it.

What needs improvement?

There are a lot of locked files and I don't know always to search for the good locked file that can show us more information. There are a lot of locked files, about a thousand. You… more»

If you previously used a different solution, which one did you use and why did you switch?

We have a deal with HPE and we have all the tools of HPE. I think they make good tools. There is always room for improvement, but basically they always have good tools.
Florent Pied
Consultant
Consultant Cloud & Automatisation Open-Source at a tech services company with 51-200 employees
Dec 03 2017

What is most valuable?

The preloaded rules and ways to monitor your systems are a must. We did not want to create rules for each system and software.

How has it helped my organization?

We are able to better identify the root cause of an incident. It also reduces the number of tickets that we have received, because there is some… more»

What needs improvement?

Implementation could be improved. We also need training and a good partner in order to install and configure it.

What's my experience with pricing, setup cost, and licensing?

Setup costs can be high depending on the partner, but it is worth it.

If you previously used a different solution, which one did you use and why did you switch?

We used Nagios, but it was not able to monitor container and cloud well.

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Operations Bridge Questions

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What is Operations Bridge?

Micro Focus Operations Bridge provides the ability to sense, analyze and adapt to manage IT services that support digital business. With advanced event correlation, log intelligence, predictive analytics and automation you can remediate issues across all your technologies to prioritize business targets. Micro Focus Operations Bridge consolidates events, metrics, and topology from Micro Focus and 3rd party data collectors, applies correlation across these using a dynamically updated IT service model to accelerate root cause determination and will trigger automatic remediation.

Also known as
Micro Focus Operations Bridge, HPE Ops Bridge, HPE Operations Bridge
Operations Bridge customers

GE Money Bank, Bank AlJazira, Tech Mahindra

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