Operations Bridge Room for Improvement

David Collier
Co-Founder at Nobius IT

Better distributed monitoring - "proxy" monitoring whereby a small device can gather metrics and alerts on behalf of the main management server would be useful. At last use, this architecture needed an additional full-function server at extra cost.

The solution is overall "heavy", requiring multiple servers, even without HA. For instance, a full OpsBridge deployment of all the products in the suite can demand upwards of six servers or large VMs (8+ CPUs, 32+GB RAM). 

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MT
Mathieu TESSON
Responsable supervision at a tech services company with 201-500 employees

level 1 technical support is incompetent. I'm almost afraid to open tickets because I know I'll be asked the same thing 8 times.

The price is very expensive for a tool that doesn't evolve very quickly compared to competitors.

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RaymondMeijer
Event and System Monitoring Engineer at Rabobank

The solution needs to improve its general performance of the interface. Especially when there are lots of events, it takes forever to load, especially the closed events. 

In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears.

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Find out what your peers are saying about Micro Focus, Microsoft, BMC and others in Event Monitoring. Updated: May 2021.
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TanerCifci
Infrastructure Team Leader at IBTECH

It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage. Maybe it is an improvement point for this product. It's not easy to integrate with Operations Bridge.

It should be plug-and-play.

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IK
IrshadKhan
Senior Technology Specialist at a tech services company with 10,001+ employees

The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console.

It can maybe have some more AI functions because most of the other tools are going in that direction.

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Find out what your peers are saying about Micro Focus, Microsoft, BMC and others in Event Monitoring. Updated: May 2021.
502,104 professionals have used our research since 2012.