OpenText Operations Orchestration Benefits

BD
System Architect at a comms service provider with 10,001+ employees

It actually really comes down to a quicker mean time to recover. More consistent data being captured to identify what the issues are and also a tighter control over work process flows.

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it_user76755 - PeerSpot reviewer
Architect at a healthcare company with 10,001+ employees

I’ve used it at two organizations – both operationally and to provision services.

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it_user485916 - PeerSpot reviewer
Virtualization Manager at a tech company with 10,001+ employees

We get to market faster with our servers that we need to deploy. We see the benefit to our customers in being able to provide them better service.

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Buyer's Guide
Process Automation
March 2024
Find out what your peers are saying about OpenText, BMC, Broadcom and others in Process Automation. Updated: March 2024.
765,234 professionals have used our research since 2012.
it_user360492 - PeerSpot reviewer
Senior Database Administrator - Database Services Strategy at a financial services firm with 10,001+ employees

We use it for building provisioning servers, installing software, maintaining software, patching, and maintenance. We hope to also use it for deploying apps in our environment.

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it_user878124 - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees

It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.

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it_user567585 - PeerSpot reviewer
Automation Engineer at a transportation company with 10,001+ employees

It is easier to manage all the servers, and you can automate processes at one time for all these types of servers, which is very useful.

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it_user481998 - PeerSpot reviewer
IT Engineer at a tech company with 10,001+ employees

It's cost effective. The time you get the applications up and running generates more revenue for the company sooner. Also personnel, it doesn't require as many people to be involved. Of course, money is number one within the company. But yet, just the pure time and the time it takes to get infrastructure up, going and ready.

We have such a huge environment. When we're standing up new applications, new systems or existing applications, we've got to find ways to make things faster to keep up with demand, keep up with the competitors, and to be the leading institution in our industry. Definitely always finding new ways to make things faster and better. Of course, that eliminates human error. When we automate, everyone knows exactly what to expect, from the process, rather than introducing a point of failure - human error.

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it_user568053 - PeerSpot reviewer
Cloud Platform Architect at a comms service provider with 10,001+ employees

Previous to this solution, there were a lot of manual processes that allowed for human error. Now it is automated and more repeatable. We're still not perfect, but the tool allows us to keep improving constantly.

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it_user224268 - PeerSpot reviewer
Senior Technology Specialist at a financial services firm with 1,001-5,000 employees

It has made the implementation of our IT software policies faster.

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it_user159837 - PeerSpot reviewer
HP Operations Orchestration Manager at a energy/utilities company with 10,001+ employees

Automated the complete end-to-end process of ordering, building, and supplying servers.

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it_user671301 - PeerSpot reviewer
Project Manager at a tech services company with 11-50 employees

We do integration for other companies and automation is a huge, huge benefit, obviously.

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it_user361473 - PeerSpot reviewer
IT Service & Asset Management at a hospitality company with 1,001-5,000 employees

We haven't really implemented it much into our processes, but it's already a time saver for us. We're able to automate various situations. For example, for three years, I've had to reboot my HP Service Manager system every week manually, taking about 30-40 minutes each time. Now, I can just press a button, wait five minutes, press the button again, and the system is upgraded.

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it_user359718 - PeerSpot reviewer
IT Automation Expert at a engineering company with 1,001-5,000 employees

Four years ago, we created a new department for automation. Today, the organization has a lot of trust in us and we're placed in each strategic architecture. Everybody knows us, trusts us, and are happy to work with us. We are problem solvers and the innovation robo team.

It allows us to create our logs in a way so that we can read security issues without really having to do customization. Everything that we need comes with a default functionality.

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it_user269544 - PeerSpot reviewer
Principal Infrastructure Engineer at a tech services company with 10,001+ employees

It turned mundane tasks automated.

Flow that we have created does Account creation and termination when and where required.

Flow monitors the health of agents and pushes mail on daily basis.

It also self-heals and does basic remedy.

Multiple users can work on the same automation peace as it supports SCM which internally supports version-ing.

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it_user364176 - PeerSpot reviewer
Senior Manager - Cloud Services - Automation and Tools at a tech vendor with 10,001+ employees

We've reduced the amount of time it would take to resolve an incident or to send an escalation to a customer. It's saved us many man hours.

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it_user365868 - PeerSpot reviewer
CEO and Founder at a tech services company with 51-200 employees

Our customers are mainly mid- to small-sized companies. Operations Orchestration, I think, is most useful there because they don't have huge IT departments. It's easy to use in creating IT assets that ultimately help business growth.

It's also something that allows you to secure cloud assets from start to finish and to have complete security control over it.

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it_user568083 - PeerSpot reviewer
Consultant at a construction company with 1,001-5,000 employees

It has good optimization. It's easy to use and to develop.

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it_user161790 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees

We are using the HP OO as an integration layer (ESB) between different ticketing (ITSM) applications and Exchange servers. Almost no coding or programming required to build the process/task automation flows.

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Buyer's Guide
Process Automation
March 2024
Find out what your peers are saying about OpenText, BMC, Broadcom and others in Process Automation. Updated: March 2024.
765,234 professionals have used our research since 2012.