The false positive alert rates have decreased significantly, probably by 90%. One benefit I saw using Opsview is that the cost model was similar to what we had with other tools. It didn't increase our opex cost. Similarly, Opsview has a single pane of glass, which is nice. We could drill down into a particular site and see everything and the relationships. We could see an alert in the middle of the network, making alerts more actionable. We could see if multiple things were happening simultaneously, which told us something different, like if we lost power or network. The visibility became much more granular because we could see and select a site. If it was yellow, we could drill down and see what was triggering a yellow alert, which might not be necessarily actionable but more cautionary.

Another key thing was we could assign "read access" to other teams. They could be in one of the other countries and be a technology support member, maybe over servers or something else. They might see something unusual in their environment, and they could then go over to Opsview and see if it was reporting anything at that site related to what they saw on their particular environment, which may use the network for whatever access report. Though it's not quite self-service, it is. We allowed other teams access, and the benefit of that was we didn't get many calls about, "The network is x, the network is y, the network is z," because those teams could see the network was up. It was something isolated to their working environment, whether servers, databases, or web services.

The other interesting thing about Opsview, which I call "phase two," was that we were gonna move our server environment onto Opsview, and they would have their pane of glass for their servers, and we would have read access to that. We would have our own pane of glass for the network and give access to the other teams. The biggest point was visibility across different working environments, servers, and networks. And later on, phase three would be web services. Opsview gave us the ability to consolidate some of our monitoring tools. We had a monitoring tool for this, a monitoring tool for that, and the goal over the first year was to consolidate the monitoring tools and have more actionable alerts while allowing everybody to see what was going on in parallel domains.

View full review »

Opsview provides us visibility within our platform. So, we know what's going on at all times with all servers across the platform.

View full review »

All the useful information is right there in tabs for me to check on graphs; check if and when notifications went out. I can make notes on a particular occurrence, and check the history all of these features. It saves me time when troubleshooting an issue with an interface or service. Speaking of troubleshooting, the ability to test the script or plugin right from this Investigative mode is my second favorite feature.

View full review »

It's in good shape for me now. We moved to the cloud, so cloud ops, we're using.

View full review »

We have been able to drastically scale up and out our monitoring, after coming from a vanilla Nagios monitoring.

View full review »

We now have the ability to offer that out as a service. People come to us and say we need to monitor this test bed. We're able to give that to them ,which in the past would have required me or my colleague to work with them and implement that monitoring and then support it going forward too. There was no self-service there at all and we'd always get engaged. It's allowed us to be able to focus on other things while this is providing that service. It's given us some time back, which would be the biggest benefit.

View full review »

Using the Opsview API, we can put a server in downtime programmatically as a part of our regular patching schedule, and even restore monitoring after the patching script has determined the target server is once again up and running.

View full review »

It reduces the need to manually enter jobs, which enables the analyst to focus on other tasks than are more important or which do not have the ability to be automated.

View full review »

We are now providing visual representations for our big data solutions. This "ticks the boxes" for our customers who have been asking for Operational Dashboards for years. Because they are so easy to set up, we are able to set them up pretty quickly.

View full review »

My company never used Opsview for themselves, but we provided it for many customers. Before using Opsview, they complained about chaotic web interfaces and nonsense monitoring messages in their old solutions. Afterwards, they were impressed by how easy monitoring could be, and they no longer had to edit large text files in order to configure hosts and service checks. Instead, they simply started using the Opsview web GUI which is also very self-explanatory. So no long introduction was needed.

View full review »

We use it mainly for networking post-monitoring and service monitoring. We have sites across France, Spain, and the UK with many different production devices on it. We mainly just do service checks to make sure the operation of the company advances if we use a service or house at a particular site.

View full review »

The fully-extensible event handling has enabled us to reduce on-call incidents by more than 90%. Setting up monitoring of a new site now takes a few hours, when it used to take days.

View full review »

It allows proactive event management for both infrastructure and business services.

View full review »

Before we used Nagios. It's based on Nagios too, but the biggest benefit when compared to it is the simplicity to set up and modify devices.

View full review »

We moved from the NetSaint and Nagios platforms. Opsview provides all the functionality of these but with the simplicity of a GUI front end, using MySQL to centralize configuration. This has moved us away from the multi-configuration file complexity of NetSaint and Nagios.

View full review »

Our functioning has definitely improved because we previously did not have any monitoring for our servers. We didn't even know when our hard drives were filling up, and the situation has now improved dramatically. With the monitoring capabilities, I can tell when things happen and be proactive about them instead of constantly putting out fires. This is a huge improvement.

There's also a management module that we haven't fully utilized, but it's something that we're looking forward to using.

View full review »

We've improved greatly. We previously used another monitoring system, and although it was good as we were able to receive statuses on several hosts, our growth has been exponential the past four years. Because we've been able to use our monitoring system, it's helped us to stabilize and make sure that every single network item that we add is properly monitored. Of course, if there's anything wrong with a device, we'll know right away. That's really the main purpose of the monitoring system. It's helped us and our customers to maintain a good little service.

View full review »

It has improved our up time and we are better able to identify issues before users find out.

View full review »

It's helping to actively monitor our systems.

View full review »

We now have a single view for all systems monitored within our IT estate, while we previously had three different systems (each configured differently). View full review »

Our support team are more responsive to failures and potential problems by using the Opsview Monitoring System.

View full review »