My organization decided to use the product because it can handle multiple requests. It does not lag and has multiple features to connect with multiple applications. We do not have to involve any third-party vendors.

It provides us the ability to control who can get to what systems. It's been a challenge for us because it's definitely different from the old 10g SSO piece. We've had a few more challenges with that than we did with the old technology.

The good part of it is that it provides us a great deal of flexibility. With the Access Management Suite, you get identity federation, virtual directory and various other things so we can combine all of our backend Active Directory and other pieces into a directory that looks like one directory, including external users, vendors, and outside people with whom we have partnerships.

Before using OAM we authenticated via RSA Web Services, Web Services are quick but OAM lets us be scalable and provides a performance improvement.

If I needed to reset my password or if I needed access to certain applications that I didn't have access to, I would have to put in a request to get approval.

Now, instead of contacting our IT department to do this for me, I can just log in to make the request.

We have fewer IT requests. It saves time.

It decreases the complexity of access. This alone saves time, confusion and trouble.

I was able to use the new SAML Service Provider capability to consume a federated token and exchange it for an OAM token for subsequent session requests across multiple applications.