Oracle API Platform Cloud Service Customer Service and Technical Support

Development Director at Griffiths Waite
Oracle Product Managers are open to feedback through partners and support of API Platform has been swift. Challenges arise when issues fall between two cloud teams, e.g. API Platform and Identity Cloud Service, so precision and patience are needed with the definition of the problem for Oracle Support. View full review »
Lead Solutions Architect at a tech services company with 10,001+ employees
The technical support is good. We contacted them a few weeks ago. View full review »
Phil Wilkins
Enterprise Integration Architect at Capgemini
Customer Service: Like all Oracle solutions, it is often about building a relationship with knowledgeable contacts. Technical Support: Technical support has been great, but the contacts developed being a beta user have made a difference. View full review »
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