Oracle ATG Room for Improvement

RK
reviewer1515027
Manager at a tech services company with 5,001-10,000 employees

There should be some sort of native integration. All the integrations that we build are completely customized. 

There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that. 

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