We're currently exploring cloud solutions for our e-commerce solution. Oracle has a cloud solution, but some on-prem features are not available in the cloud version. I started looking into what other cloud products are available that we can leverage. I would like Oracle to add all the on-prem features of the solution to the cloud.

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Other companies provide us with cloud-based solutions. So far, with Oracle ATG, I haven't seen any good cloud-based solutions. They started with cloud-based, but I think it was not very successful.

It would be helpful if we could use Oracle ATG with mobile app development. I didn't work much there, but I have used REST API with the mobile application for the Android app or the iOS app. Apart from that, it would be better if we get some other way of doing it more easily.

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One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use.

A feature that could be improved is the ease of integrating various systems. We currently use it as a standalone solution and integrate it with other systems. A better way to integrate with newer systems, especially mobile apps, could exist. 

I think the compression technology could be improved even more, and it would be helpful if the software could integrate directly with certain applications.

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It can be complicated to set up if you don't know how to do it.

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There should be some sort of native integration. All the integrations that we build are completely customized. 

There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that. 

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Its licensing cost could be brought down.

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-Our impressions from testing out ATG is that it requires a lot of customization and professional services, which is not what we were looking for. View full review »