Oracle BAM Reviews

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Reseller
Senior Architect at a tech consulting company with 51-200 employees
Apr 04 2018

What is most valuable?

* It is easy for business users to learn. Those familiar with the concepts involved with creating charts in Excel can start building meaningful reports. * Oracle BAM's ability to be fed information from a variety of sources that include... more»

How has it helped my organization?

For a large AP project, the need to have highly paid outside AP technicians augment staff can now be easily tracked and their work adjusted based on the reports generated. For a mid-market ambulatory care B2B project, management now has... more»

What needs improvement?

Aside from the normal bug fixes that were in the previous release, Oracle BAM over a specified period of time * Trending Detection Template - e.g., detect when order processing time in a specified rolling window of time is trending down by x%... more»
Real User
Business Process Analyst (BPM) at a tech services company with 11-50 employees
Jul 18 2017

What is most valuable?

It provides automatic sending of alerts for the monitoring of the business. This was not used in the projects that I worked on, but it is a feature which works and is very valuable to the organization.

How has it helped my organization?

It developed a report to monitor a stock of activities, charge balanced, and other aspects of the business.

What needs improvement?

There were so many bugs and restrictions that were sold as "characteristics". Also, the support was poor. There is a need to improve the dashboards design tools, stability, performance and stable connectivity. Dashboards design tools: Just a... more»
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Consultant
Consultant at a tech services company
Jun 29 2017

What do you think of Oracle BAM?

Valuable Features Possibility to create custom metrics for a real process. • Improvements to My Organization This tool gave us the capacity to understand how our personnel is managing priorities and how these priorities affect our business. As a result, when necessary, we can change it to make it easier to have insights into this. • Room for Improvement Sometimes creating a new measurement could be difficult. • Use of Solution Two years. • Stability Issues No, the product is very stable. • Scalability Issues We have a small installation so we don't have issues with scalability. • Customer Service and Technical Support Technical Support is 10/10. • Previous Solutions Yes, IBM but it was really difficult to implement and to create a user dashboard. ...

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What is Oracle BAM?

Oracle Business Activity Monitoring (Oracle BAM) gives business users the ability to create their own dashboards and monitor their business services and processes in the enterprise. Oracle BAM supports both "active" real-time, changing dashboards that update without having to refresh the browser and also "tactical" dashboards that allow a user to change parameters to see a new perspective of the data without having to develop a database query.
Also known as
BAM
Oracle BAM customers
glh Hotels, Silver Diner, Smiles S.A., Portuguese Official Agriculture and Fisheries, SIBS, PARI Medical Holding GmbH, ec4u expert consulting AG, Natura Cosmeticos S.A., Portobello S.A., Algar Telecom S.A., Trombini Embalagens S.A.
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