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Oracle Cloud Competitors and Alternatives

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KR
Information Technology Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to add on services, relatively stable, and very scalable

Pros and Cons

  • "Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth."
  • "It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."

What is our primary use case?

This solution is used to migrate data to the cloud. They have a few different ways that this can happen. You can use the public cloud or private cloud, for example. Or you can use a hybrid as well. 

If you want to add some services, they have that capability to do that. Even if you want to improve your network, and you want to add your storage, or you want to maybe improve the speed of your infrastructure, they have that capability. 

What is most valuable?

They own a SaaS model. They have applications such as Microsoft Office 365, which is a cloud service. When I was using Oracle Linux desktop, I was still able to use Microsoft Office 365 to do my daily work.

If I want to send a Word document, I don't have to install anything. I don't have to hassle with the installation of Microsoft Office in Linux. It's quite a process to do that. However, if we have the internet, we can do everything we need to without having to install anything. You can do all of the Office activities including PowerPoint, Excel, and Outlook. It's very easy.

Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth.

What needs improvement?

It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based. Oracle, for example, has both capabilities. Some people don't understand the cloud, or are hesitant, and this might prevent them from adopting the product. Also, migrating to the cloud can bring a lot of misunderstanding and a lot of trouble to some companies. Some prefer that their data is not moved from the premises, or have requirements to that effect. If Microsoft could address these concerns, that would be ideal.

The solution has a lot of terms of services. These should be simplified.

For how long have I used the solution?

I haven't been using the solution for very long. In fact, it has only been a few weeks at this point.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable for our organization.

What do I think about the scalability of the solution?

I have noticed that they have the capability to scale. Even you are not using some of the services, you can still scale. Let's say, you have bought large storage, and you notice that you no longer want to use it anymore. You have the chance to reduce that and not have to pay for more than you need. You pay as you go, therefore they have the capability to accommodate shifts in sizing. Most of the cloud providers do have that capability whereby you don't have to use something that you do not need.

We do plan to use the solution into the future as it does offer us good flexibility.

How are customer service and technical support?

I'm not really on the technical side of things, and therefore I don't generally deal with technical support. Therefore, I can't speak to their level of knowledge or their responsiveness.

Which solution did I use previously and why did I switch?

Previously, I've also used Oracle and IBM.

How was the initial setup?

I personally didn't have to do an installation.

All you need to do is read the documentation, and everything you need to know is right there. It's quite straightforward in that sense.

What's my experience with pricing, setup cost, and licensing?

The solution offers a freemium model. There are some things that they can give for free, however, if you exceed certain levels in terms of what you were initially given, then they have to charge you for that. That's why, usually when you create the account, they want you to use your credit card so that when you exceed your limit, they will be able to charge you for that.

When you want to do the license, there is a certain amount that you need to pay. The pricing varies according to usage and differs in terms of the services and the models that you need. For those who need a platform as a service for developers, or infrastructure as a service, or software as a service, they provide for those scenarios. However, the pricing will depend on the service that you want.

What other advice do I have?

I'm a consultant. I work as a partner with Microsoft.

We're using the latest version of the solution at this time.

I would recommend the solution to others.

I'd rate it nine out of ten overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Wilfred Thomson
Senior Cloud Consultant at GBM
MSP
Top 5Leaderboard
IaaS with compute, storage, and networking, that is reliable and highly scalable

Pros and Cons

  • "It has many choices of computer options, storage options, and even database options."
  • "The web console of AWS is not so user-friendly."

What is our primary use case?

It's a powerful infrastructure as a service solution, IaaS. It offers compute resources, storage, networking, and databases to quickly create your cloud infrastructure.

What is most valuable?

Apart from the infrastructure as a service, the AWS Lambda, which functions as the service FaaS, is really powerful. 

It's a powerful way of quickly assembling or developing applications, which can be scaled immensely and also at a fraction of the cost because you are charged per the execution time of each function. If you are writing a small function as an AWS Lambda function, then you are paying only for those milliseconds for the time at which it runs. 

It's a very cost-efficient way of running applications in the cloud rather than running an EC2-compute instance, which is charged by the hour or by the minute. You typically have to keep the EC2 instance updating all of the time. Whereas in functions, a function is invoked only when a user is calling it. Or, the front-end is calling the backend function. Lambda is very powerful and it is also typically used as a mobile backend. Essentially, it's a very strong API-based backend for mobile solutions.

It has many choices of computer options, storage options, and even database options.

It's flexible, you can run any kind of workload on the infrastructure.

What needs improvement?

One feature I would like to see is to have a better or a more user-friendly web console. 

The web console of AWS is not so user-friendly. They can make it more user-friendly, which will be good for administrators or users of AWS.

For how long have I used the solution?

I have been using Amazon AWS for five years.

We are using the latest version.

What do I think about the stability of the solution?

It's very stable. It is highly reliable.

What do I think about the scalability of the solution?

It is highly scalable. It's a very powerful platform.

In my previous organization, there were 12 people using AWS.

How are customer service and technical support?

We have used technical support to an extent, and it's fine. We are satisfied with technical support.

Which solution did I use previously and why did I switch?

I have used Azure Cloud, Oracle Cloud, and I have a bit of experience with Google Cloud as well.

How was the initial setup?

You have to create an EC2 instance, which is the compute. We have to create that to get the compute platform, but you have to install your application. You have to patch the operating system and you have to upgrade your operating system.

The operating system and upwards is the customer's responsibility in an EC2 instance.

It's a straightforward installation because it's your application and your operating system just like you are on-premises, but you will do it on the cloud through a browser or through a CLI, a command-line tool.

The deployment timeline depends on how complex your application is. Because you are getting the platform from AWS as a computing platform, you have to install your application. It depends on the complexity of your application, so it varies.

Depending on how much you are using it, determines the maintenance. Typically, you will need different roles, you will need administrators who operate this environment, and if you are also developing applications, you would need developers.

What about the implementation team?

The installation and deployment can be done by yourself.

What's my experience with pricing, setup cost, and licensing?

You are not paying a licensing fee, you pay for consumption. You pay for your consumption and it' is typically paid on a monthly basis.

It's a pay-as-you-go model.

Some services are expensive, but the basic infrastructure services are a platform that is reasonably priced.

What other advice do I have?

We plan to continue using this solution, and I would definitely recommend this solution to others who are interested in using it.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SK
Director at Peritus
Real User
Top 10
The interface and the new user experience are really helpful for the end-user

Pros and Cons

  • "There are two main features that we find very valuable. One is the interface and the new user experience. That's really, really helpful for the end-user. The second is the HANA database itself because it speeds up the process. In other solutions, like Oracle, there is a lot of redundancy that slows things down."
  • "The solution needs a warehouse management feature. Right now, there's a built-in WM, but they don't have an EWM extended warehouse management built-in, in S/4HANA. It's a separate product. So if they can add that, that would be great."

What is our primary use case?

We primarily use the solution as an end-to-end integration. Most companies are already using financial software, but they want to have software which can offer complete integration. In our case, it's finance, material management, sales distribution, and HR.

What is most valuable?

There are two main features that we find very valuable. One is the interface and the new user experience. That's really, really helpful for the end-user. The second is the HANA database itself because it speeds up the process. In other solutions, like Oracle, there is a lot of redundancy that slows things down.

What needs improvement?

The new product has SuccessFactors. If they can bring it in on-premise as well, and basically replace SCM with SuccessFactors on-premises, that would be great. It will allow for more revenue.

The solution's weakest area is technical support, which needs to be improved quite a bit.

The solution needs a warehouse management feature. Right now, there's a built-in WM, but they don't have an EWM extended warehouse management built-in, in S/4HANA. It's a separate product. So if they can add that, that would be great.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable. We've had no issues at all.

What do I think about the scalability of the solution?

The solution is scalable. With the new data connectors that they have and the new FCI NCPI integration facilities, it can be scaled up with any other third party component or even Zippy products.

How are customer service and technical support?

Technical support is one area that they really need to improve. When you get a ticket, the response you get is "We are working on it." Yet it will take five to 15 days or sometimes even more than that to get a solution.

How was the initial setup?

With the S/4HANA, it's very simple. But prior to that in ECC it used to take a lot of time, whereas, in S/4HANA, you can easily deploy, and have an implementation in three months.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on a lot of factors. For example, which month of the year it is. Is it close to the end of a quarter year's end? Usually, we get the best benefit out of it if we know the exact ICP events. Otherwise, price-wise, they're expensive. If you know when their quarter closing or annual closing are, you can get pricing similar to Oracle, and in some cases, even IFS.

What other advice do I have?

We use both the on-premises and private cloud deployment models.

I'd rate the solution 7.5 out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Martin Cangar
Principal Cloud Engineer at mavenit
Real User
Top 10
Good stability and scalability with excellent additional services

Pros and Cons

  • "The pricing and services that surround the solution are great. For example, if we need to find a partner in a country where they do not have a cloud, they will help us find that partner. Solutions such as Amazon and Oracle do not offer this level of service."
  • "The solution could use more advanced monitoring."

What is our primary use case?

We are deploying services for enterprises and mobile operators like SMSE, MMSE, voicemail, etc.

What is most valuable?

The features that are on offer are pretty standard.

The pricing and services that surround the solution are great. For example, if we need to find a partner in a country where they do not have a cloud, they will help us find that partner. Solutions such as Amazon and Oracle do not offer this level of service.

The solution has quite good documentation.

What needs improvement?

The solution needs to provide a bigger portfolio of services. They had more options in the past. For example, they used to have some container services that they no longer have.

The solution could use more advanced monitoring.

For how long have I used the solution?

I've been using the solution for six or seven years.

What do I think about the stability of the solution?

The solution is quite stable. We did not have any unplanned outages in the whole time we have been using it.

What do I think about the scalability of the solution?

The solution has the capability to scale. If a company needs to expand it out, they can do so.

How are customer service and technical support?

We're often in touch with technical support. We have a direct account manager and we have weekly calls with them. There's constant contact. We have quite a good relationship with the team. I have also been in touch with their R&D department who have been developing some services according to our specific needs.

How was the initial setup?

The initial setup is pretty straightforward. The company offers very good documentation as well, so it helps make the setup easy.

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

I'd recommend the solution, however, everything depends on the services companies happen to be looking for. There are things which NTT doesn't offer but Oracle or Azure do. Everything is dependent on the company's requirements.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Get our free report covering Google, DigitalOcean, Amazon, and other competitors of Oracle Cloud. Updated: October 2021.
543,424 professionals have used our research since 2012.