Oracle Cloud Room for Improvement

Senior Cloud Consultant at a tech services company with 10,001+ employees

The global coverage in terms of the number of regions that are supported is very limited.  They should really consider improving the availability of this product in more locations. This would help customers to better serve their own clients across different regions. For example, I do not have a local region for coverage in Dubai. My understanding is that it will be coming within the next six months, but there are many other cities that don't have it locally available. Customers with data residency laws need to have their data stored locally, so better coverage is important.

Compared to providers like AWS or Azure, they do not have a large portfolio of services such as artificial intelligence, IoT, or blockchain. They offer some basic services but the choice is not as rich as other cloud providers.

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Kopano Ramaphoi
Information Technology Administrator at a tech services company with 51-200 employees

So far, I do not have ant problems with the product. But I think that Oracle — especially for people in Africa — can look at the issues with subscriptions. They could make it so that people are able to have a better experience in trying out the product as that might lead to more adoption. Maybe they could look at reducing the price of the subscription because most of us are not able to afford it at the current level. The price in the subscription, for those who may want to subscribe to the cloud as a customer, keeps those potential customers from even considering it as a solution. Some of us are struggling a bit.  

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Sameer Quraishi
Information Security Officer at Zamil

I would like to have identity access management. If someone is accessing any application, I should know about it. I think Oracle does have that feature, but with Amazon all the roles are privileged. With Oracle, you have to create your own roles and it is more complex.

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Learn what your peers think about Oracle Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.
Shalvin Narayan
Manager IT at a comms service provider with 501-1,000 employees

Even though the price was not bad for our purposes, I think Oracle should open up their software service more to customers by bringing the pricing down for the product. The cost may be a bit high for many potential users.  

One feature I also think I would like to see is better portability of the VMware environment into the Oracle Cloud. I think the integration process should be made more simple. We use vSphere and it was not as easy as it should have been.  

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Head of Security at a computer software company with 501-1,000 employees

The solution needs to improve the creation process for server fonts and the usability and scripting methodology. There's a lot of room for improvement so far.

Technical support is pretty good, however, it could be improved upon.

The solution could always be less expensive. 

If the product could add HSM services to the infrastructure service, that could make it better.

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Venkatraman Bhat
Delivery Head - Database and Infrastructure Services at Tech Mahindra Limited

One of the problems with this solution is that the person who procures it for the organization becomes a primary owner of the cloud infrastructure, despite not being a technical person. It is the IT people who will be doing the actual work, and Oracle is not able to map it. This is an operational hassle for customers and it has to be cleaned up.

Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions.

Support from Oracle for this solution needs to improve.

Simplifying the cloud management console would be really valuable for small and large customers alike.

The next thing that needs to happen from Oracle is that they quickly expand data centers across different regions. This should happen at the very earliest time possible.

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Information Technology Service Delivery Manager at a healthcare company with 1,001-5,000 employees

Improvements can be made with respect to flexibility in the licensing model.

The deployment should be simpler to do.

The integration tools that they offer are quite complex to use. It would be nice if integration with the SAS tools were a bit easier for end-users. There is no user-friendly interface to navigate for this. If you look at a competing product like Salesforce, it's quite easy to write your own rules. They're not strictly speaking integrations, but it's easy to do your own configuration on new fields and relationships with fields for certain other parts of the system. With Oracle, it is a lot harder to do.

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Sr. Manager, Information Technology at a pharma/biotech company with 1,001-5,000 employees

The internal training program has to be exchanged with the customers more. This is something that has already been initiated. 

The user interface could be improved and be further simplified.

Technical support is good but they could be better.

In the next release, I would like to see more automation.

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Principal Consultant at a tech vendor with 1,001-5,000 employees

The networking is in need of improvement.

The price of this solution can definitely be improved.

This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud. We need to have a multi-cloud solution because for Oracle products we use Oracle Cloud, but for other products, we need to use other clouds. If the option to run other workloads were available, such as those by Microsoft, then this would be an added advantage to the Oracle footprint.

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System Architect / Team Manager at a computer software company with 501-1,000 employees

The interface should be more user-friendly. Compared to other cloud environments, it's not as good. It should be implemented better from Passport. It should have a better link to the cloud to communicate more effectively.

The solution should integrate better with other tools and different vendors.

I don't know of any additional features that I would like to see added to the solution.

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Sr. Principal Cloud Solutions Architect at a tech services company with 1,001-5,000 employees

They could add more features.

Technical support could improve, they could have more resources for troubleshooting.

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Solutions Architect at a tech services company with 201-500 employees

The configuration through the cloud is complicated. It's not straightforward.

With the on-premises version, FTP, P2P, or any adaptors were directly configurable. Now, with the Cloud, we have to make some changes in the settings and configuration.

It is not scalable.

The support is average, they could be better.

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Devops & OpenShift Architect at a computer software company with 10,001+ employees

Areas that need improvement are the pricing and the support.

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Learn what your peers think about Oracle Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.