Oracle CRM Valuable Features

Cesar Quiroz
CIO at Grupo Kasto
The solution is very easy to use. Before we used this solution all of our customer data was stored on the vendor's database but now we have the data for all the customer in our corporate database. We have information about credit, sales, potential sales, and sending location information because some of them had more than one locations. The product has a lot of predictive analytics that are not a lot of effort. There is a lot to analyze regarding customer information and we can get detailed reports. View full review »
Junior Consultant at a consultancy with 11-50 employees
Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports. View full review »
Find out what your peers are saying about Oracle CRM vs. Oracle Service Cloud and other solutions. Updated: January 2021.
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