Oracle Customer Hub Competitors and Alternatives

Read reviews of Oracle Customer Hub competitors and alternatives

MDM Specialist at Rabobank
Real User
Top 5Leaderboard
Good use cases and end-to-end features but needs more setup documentation

What is our primary use case?

We primarily use the solution for tasks such as masking. It's used to mask the customer data.

Pros and Cons

  • "We've used the solution for quite some time, so in our organization, the product is pretty mature."
  • "The integration could be a bit better. The process is something new."

What other advice do I have?

Although we're on version 10.3, we're working to move over to 10.4 soon. We're about to upgrade. If you look at the Gartner quadrant, MDM is the top product. There are a few platforms available, however, I don't have good experience with other products in order to compare and to recommend. From my personal point of view, definitely I would recommend MDM. I'd rate the solution seven out of ten. We're still testing a few capabilities that the solution provides, however, we aren't using them yet. We do plan to implement them in the future. Since we aren't extensively using the core features, I'm…